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13:12 Cleaning Restoration

Matt Gardiner
112325 S 4600 Rd. Sallisaw, OK 74955
Contractor's Bio

Water Damage Restoration in Forth Smith, AR

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Forth Smith, AR is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Forth Smith. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Forth Smith.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Disaster Owner

Matt Gardiner

13:12 Cleaning Restoration

Disaster Response Introducing 13:12 Cleaning Restoration: The Premier Choice for Emergency Clean-Up**

At Disaster 911, we're elevating the standard with ( 13:12 Cleaning Restoration ), our trusted go-to contractor for emergency clean-up services. While others may settle for the status quo, ( 13:12 Cleaning Restoration ) takes an innovative approach to restoration.

From water and fire damage to mold remediation, ( 13:12 Cleaning Restoration ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( 13:12 Cleaning Restoration ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.

When you choose Disaster 911 and ( 13:12 Cleaning Restoration ), you're opting for a dynamic partnership that prioritizes effective, next-level recovery. Don't settle for the ordinary-when disaster strikes, choose the best in emergency response.

112325 S 4600 Rd. Sallisaw, OK 74955

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Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Forth Smith, AR

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Forth Smith, AR, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Forth Smith?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Forth Smith, AR, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Forth Smith restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Forth Smith, AR, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Forth Smith, AR

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Forth Smith, AR, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Forth Smith rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Forth Smith, AR

Fort Smith’s announced internal auditor hire faces a felony charge

Rebecca Cowan, the person the Fort Smith Board of Directors hired to fill the position of internal auditor, is out of jail on a signature bond for a fugitive of justice violation, which is a felony charge.The board on Tuesday (April 22) unanimously approved a resolution to hire Cowan for the position of internal auditor with an annual salary of $110,000.02.The city issued a press r...

Rebecca Cowan, the person the Fort Smith Board of Directors hired to fill the position of internal auditor, is out of jail on a signature bond for a fugitive of justice violation, which is a felony charge.

The board on Tuesday (April 22) unanimously approved a resolution to hire Cowan for the position of internal auditor with an annual salary of $110,000.02.

The city issued a press release Wednesday announcing the board’s decision to hire Cowan. The internal auditor and city administrator positions for the city are the only two positions directly hired by the board of directors.

The primary role of an internal auditor is to lead efforts to ensure efficiency, effectiveness, and accountability across all city departments.

Cowan, 48, was booked into the Sebastian County Jail June 7, 2024, on a fugitive from justice out of state warrant stemming from a felony stalking charge in Leflore County, Oklahoma. She was released on bond June 10, according to the booking report by the Sebastian County Sheriff’s Office.

Cowan, who is scheduled for court in Poteau on May 21, is charged with a felony but is not a convicted felon.

Her scheduled start date to begin as the internal auditor is May 27. Cowan was hired to fill the position left vacant when Tracey Shockley left April 1, 2024, after nine years with the city.

The city hired SGR, a Keller, Texas-based executive recruitment firm, to help fill the position. A simple Internet search would have discovered Cowan’s legal situation, so it is unclear the extent of background vetting conducted by SGR or the city.

City staff and elected officials did not respond to numerous attempts Wednesday for comment about the hiring process or the status of Cowan’s hiring.

The office vacancy rate in Northwest Arkansas fell to a 15-year low in the first quarter of 2025 as the region continues to outperform national trends across the commercial real estate sector, according to a new real estate report.

On Thursday (April 24), Cushman & Wakefield / Sage Partners released the first quarter of 2025 Market Report showing the office vacancy rate fell to 4.4%, the lowest level since 2010 and well below the national average of 13.9% and the 10-year area average of 10%.

Over the past 12 months, the area office market had net absorption of 1.5 million square feet as national trends continued to reflect negative absorption levels.

“Office demand in Northwest Arkansas is remarkably robust, even as many markets across the country face oversupply,” said Marshall Saviers, CEO and principal at Cushman & Wakefield / Sage Partners. “The region’s strong fundamentals, the return to office trends, and business growth continue to drive this trend.”

According to the report, the region’s retail and industrial sectors are also strong. Retail vacancy fell to a low of 3.25% in the first quarter, while March sales tax collections rose 13.3% from the same month last year. Bentonville led with an 80% increase, reporting record monthly revenue. Industrial demand became stable after it declined in late 2024, with 87,824 square feet of positive absorption in the first quarter. Rents and demand for flex industrial space continue to rise.

Following are some first-quarter highlights. • Venture capital investment in Northwest Arkansas exceeded $28 million, focused on health care and supply chain technology. • Construction began on OZ Trails’ first chairlift-served mountain bike park in Bella Vista. • The Alice L. Walton Foundation advanced plans for specialty health care campuses in Bentonville and Rogers. • Northwest Arkansas National Airport enplanements rose by 9% from the first quarter of 2024.

Rebecca Cowan hired as Fort Smith’s internal auditor

The Fort Smith Board of Directors agreed on a replacement for the city’s internal auditor position during a special called meeting Tuesday (April 22), finally filling a void that has been vacant for more than a year.The board unanimously approved a resolution to hire Rebecca Cowan for the position of internal auditor with an annual salary of $110,000.02. Her start date will be May 27. Cowan will fill the position left vacant when Tracey Shockley left April 1, 2024, after nine years with the city.As director of internal au...

The Fort Smith Board of Directors agreed on a replacement for the city’s internal auditor position during a special called meeting Tuesday (April 22), finally filling a void that has been vacant for more than a year.

The board unanimously approved a resolution to hire Rebecca Cowan for the position of internal auditor with an annual salary of $110,000.02. Her start date will be May 27. Cowan will fill the position left vacant when Tracey Shockley left April 1, 2024, after nine years with the city.

As director of internal audit, Cowan will lead efforts to ensure efficiency, effectiveness, and accountability across all city departments, according to the city.

The city contacted with accounting firm Baker Tilly for auditing services until an internal auditor could be found, paying $10,000 a month for that service.

While many on the board believed Baker Tilly was doing a good job, they agreed the role needs to be done by someone working for the city. On Feb. 27, the board agreed it wanted to expedite the process of filling the position.

“It doesn’t seem like it (having an outside company handling the audit) helps fight corruption or being on top of things,” said Director Christina Catsavis. “I think we definitely need to have an internal auditor. We need someone who is accountable, who is visible, and who we can point to that can answer our questions.”

The city hired SGR, a Keller, Texas-based executive recruitment firm, to help fill the position.

Cowan is an “experienced, results-oriented internal audit professional with a demonstrated history of working in the healthcare, global retail, logistics and state agency,” according to her resume. She is a senior accountant at the University of Arkansas at Fort Smith, a position she has held since October 2022.

Prior to that, she was a consultant team member for Partner Advisory Network in Fort Smith for two years. Past work history includes an internal audit manager for Walmart in Bentonville, senior internal auditor for ArcBest in Fort Smith, and account compliance manager with USA Truck in Van Buren.

She has an associate’s degree from UAFS and a bachelor’s degree in accounting from Arkansas State University in Jonesboro.

Three finalists selected for Fort Smith Public Schools superintendent

The Fort Smith Public Schools (FSPS) Board of Education voted Wednesday to interview three finalists — all from Arkansas and one who is now a school district employee — for the position of superintendent of schools.The board went with the recommendation of McPherson Jacobson LLC, the search company helping the district find a new superintendent, to interview Jason Black, Ann Martfeld, and Martin Mahan for the top position in the district. None of the finalists chosen have a doctorate degree.Black is the deputy super...

The Fort Smith Public Schools (FSPS) Board of Education voted Wednesday to interview three finalists — all from Arkansas and one who is now a school district employee — for the position of superintendent of schools.

The board went with the recommendation of McPherson Jacobson LLC, the search company helping the district find a new superintendent, to interview Jason Black, Ann Martfeld, and Martin Mahan for the top position in the district. None of the finalists chosen have a doctorate degree.

Black is the deputy superintendent for Conway Public Schools, a position he has held for just over three years. He first went to work for CPS in 2021, when he was hired as the assistant superintendent of operations and administrative services. Black was the superintendent for the Smackover (Arkansas) School District for three years. Prior to that, he was the director of special federal programs for the Hallsville Independent School District in Texas.

Black has degrees from Louisiana Tech University and Texas A&M University. He has a superintendent certification from Texas A&M. He has 20 years experience in education in roles as teacher, coach, assistant principal, principal, director and superintendent.

Martfeld is a Fort Smith native and graduate of Southside High School. She is one of two assistant superintendents at Pea Ridge Public Schools. She has been employed by Pea Ridge Public Schools since 2019. She was principal at Siloam Springs High School from July 2018 to July 2019. She also was an assistant principal for Springdale Public Schools.

She has a bachelor’s degree in communications from the University of Arkansas and a master’s degree and education specialist degree from Arkansas State University.

Mahan is the deputy superintendent of FSPS, a position he has held since December 2020. During his tenure with FSPS, Mahan has held a variety of roles, including assistant superintendent of curriculum and instruction, assistant superintendent of human resources and campus support, executive director of human resources and director of secondary education, among others.

He has a bachelor’s degree in education from Henderson State University and a master’s degree in education from the University of Arkansas. He also holds an educational specialist degree from Arkansas Tech University.

Dr. Ken James with McPherson Jacobson said though it was a short search period, the position had 20 applicants from several different states.

“You may be worried that all three are from the state of Arkansas,” James said. “We did not find any of the outside (of the state) candidates that met all criteria and had enough experience. … Those from the states had some good experiences, but they did not compare.”

The FSPS Board of Education will interview the finalists the first week of April with the goal of naming a superintendent by mid-April.

The FSPS school board agreed during a special called meeting Feb. 3 to expedite the search for a new superintendent of schools, setting a Feb. 20 deadline for applications.

Former Superintendent Dr. Terry Morawski submitted his resignation Jan. 17 with his last day to be June 30. This is the third time in the past eight years that the FSPS has had to fill the top administrative position. Dr. Benny Gooden, who was the district superintendent for 30 years, retired in 2016. He was first hired as FSPS superintendent in 1986. Dr. Doug Brubaker was hired as the superintendent in December 2016, starting his career with the district on Jan. 18, 2017. He left at the end of 2020 to take the superintendent position of Texarkana (Texas) Independent School District. Morawski, who had served as the district’s deputy superintendent since 2018, took over the position Jan. 4, 2021.

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