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Hugo Fire and Water

Hugo Garcia
Boca Raton, FL
Contractor's Bio

Water Damage Restoration in Haines City, FL

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Landmark Baptist College in Haines City to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Haines City, FL is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Haines City. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Wonder House in Haines City, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Haines City.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Disaster Owner

Hugo Garcia

Hugo Fire and Water

Disaster Response Introducing Hugo Fire and Water: The Premier Choice for Emergency Clean-Up**

At Disaster 911, we're elevating the standard with ( Hugo Fire and Water ), our trusted go-to contractor for emergency clean-up services. While others may settle for the status quo, ( Hugo Fire and Water ) takes an innovative approach to restoration.

From water and fire damage to mold remediation, ( Hugo Fire and Water ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( Hugo Fire and Water ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.

When you choose Disaster 911 and ( Hugo Fire and Water ), you're opting for a dynamic partnership that prioritizes effective, next-level recovery. Don't settle for the ordinary-when disaster strikes, choose the best in emergency response.

Boca Raton, FL

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Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Haines City, FL

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Haines Manor Assisted Living in Haines City for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Haines City, FL, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Haines City?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Lake Eva Community Park in Haines City. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Haines City, FL, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Haines City Park in Haines City, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Haines City restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Haines City, FL, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Haines City, FL

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Haines City, FL, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Arabellas in Haines City. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Haines City rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Haines City, FL

Latest Publix store finally opens its doors in Central Florida. Here’s where

HAINES CITY, Fla. – On Thursday, Publix celebrated the opening of its latest store located in Central Florida.According to the company, the new location is situated at 4112 E. Johnson Ave. in Haines City — the second Publix store so far in the area.Recommended Videos“We look forward to welcoming new and existing customers and providing them with premier service, quality products and a pleasurable sh...

HAINES CITY, Fla. – On Thursday, Publix celebrated the opening of its latest store located in Central Florida.

According to the company, the new location is situated at 4112 E. Johnson Ave. in Haines City — the second Publix store so far in the area.

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“We look forward to welcoming new and existing customers and providing them with premier service, quality products and a pleasurable shopping experience,” said Hannah Herring, Publix’s media relations manager.

Aside from the traditional deli, produce, bakery, meat, seafood and pharmacy sections found in most Publix stores, this latest location is offering three special services:

To celebrate the grand opening, Publix announced that the company is donating $1,000 in gift cards and non-perishable items to Well of Hope Food Bank and Thrift Store, a nonprofit that provides food assistance and resources to those in need.

According to Forness Properties, the Publix store now serves as an anchor for the Shops at The Grove, being flanked by a Circle K gas station, a McDonald’s restaurant, and a Mavis Tires & Brakes.

“Plans are in place to increase both Johnson Ave & Power Line Rd to 4-lanes to accommodate the expected growth,” the release reads. “The closest grocery stores are Winn-Dixie and Aldi approximately 3 miles to the west.”

Publix lists the Haines City grocery store as being over 48,000 square feet, much in line with its other standard locations.

This marks another step in the company’s continued expansion across the Sunshine State, with some new stores last year featuring parking garages, upstairs dining, and even a three-story location with a boat dock.

However, these new stores will be missing out on a key element of many original Publix grocery shops: the chain’s signature scales.

The scales date back to 1930, when the first-ever Publix store was opened in Florida. As part of a business tactic, the scales were made free for customers to use, as they typically required money during this time because they weren’t often found in homes.

But customers won’t find any scales in Publix stores outside of Florida and Georgia. And that’s because there are only a few left. Publix officials told News 6 that the scales’ manufacturer — Mettler Toledo — stopped making them a few years ago.

“The manufacturer ceased production in 2015, meaning that one day — although our wonderful repair shop keeps our remaining machines in great shape — the last Publix scale will retire,” Publix wrote. “When scales are taken out of a store, they go for a spruce-up in our repair shop. They could wind up going to another store, or they may be held for parts to utilize in other scales.”

As a result, these scales won’t be coming to new Florida stores, the company explained.

Publix bought up as many of these scales as it could before Mettler Toledo stopped production, and the remaining scales are kept in stores or at a warehouse in Lakeland.

According to Publix, the scales will stay in the Florida stores as long as the technicians can keep them operational.

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Haines City Emergency Operations Center and fire station will serve growing population

HAINES CITY, Fla. — The Haines City Fire Department is getting more calls for help than ever before.“The growth as far as call volume has increased drastically. We have a lot of growth towards all areas. There are new subdivisions constantly going in,” said Jacob Jimenez, Battalion Chief.Having been a Haines City Firefighter for nearly two decades, Jimenz has experienced the rapid growth firsthand. He said in 2024, they ran more than 7,000 calls. That is 300 more calls than the year before.Haines City o...

HAINES CITY, Fla. — The Haines City Fire Department is getting more calls for help than ever before.

“The growth as far as call volume has increased drastically. We have a lot of growth towards all areas. There are new subdivisions constantly going in,” said Jacob Jimenez, Battalion Chief.

Having been a Haines City Firefighter for nearly two decades, Jimenz has experienced the rapid growth firsthand. He said in 2024, they ran more than 7,000 calls. That is 300 more calls than the year before.

Haines City only has two fire stations, so Polk County Fire Rescue steps in to cover the north section of the city.

“We’re unable to cover those calls. Not to say that it does not have coverage, but Haines City is not able to. With that third station we’ll be able to move in there and cover a lot of that area and take over running those calls,’ Jimenez said.

Construction of a third fire station is now underway. It is part of a new emergency operations center being built between US Highway 27 and FDC Grove Road.

“The new station has doors that open like accordions. They open much faster than these doors do. These doors roll up slow. The alarms for the firefighters are going to be a little less noisy,” said Interim Fire Chief Patrick Competelli.

The state-of-the-art facility will meet the increasing demand for emergency services in the area. During last year's storms, emergency operations were conducted out of a cramped city hall.

“So you’ll have public works there. The fire department, police department. So when we get the storms, hurricanes, anything like that we’ll be sheltered over there, then we report to the county,” said Competelli.

Construction is expected to be complete by the summer. Contributing to a safer Haines City.

ABC Action News reporter Michael Paluska heads to Weedon Island, which has a rich history that dates back more than 12,000 years. During that time, it was home to Indigenous populations, a movie studio, an airport, a safe haven for bootleggers during prohibition, and so much more. Today, the preserve protects this wide diversity of natural and cultural resources for current and future generations.

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Florida gives FFA a big boost, agreeing to buy the Leadership Training Center in East Polk

The fate of the FFA Leadership Training Center in Haines City is no longer in limbo after the Florida Cabinet approved $7.45 million to purchase the campus earlier this week.The facility has been owned and operated by the Florida FFA Foundation for more than four decades, a release issued by foundation Executive Director Hilary Holley said announcing the approval of the purchase.“Treasured for its ro...

The fate of the FFA Leadership Training Center in Haines City is no longer in limbo after the Florida Cabinet approved $7.45 million to purchase the campus earlier this week.

The facility has been owned and operated by the Florida FFA Foundation for more than four decades, a release issued by foundation Executive Director Hilary Holley said announcing the approval of the purchase.

“Treasured for its role in shaping student experiences, the LTC has served as an extended classroom for leadership and career development, holding a unique place in FFA’s history across the state,” Holley said.

The decision to sell the facility came earlier this year after years of financial challenges arose from the ongoing maintenance and operation of the year-round hospitality property.

In February, the foundation partnered with Lakeland-based SVN Saunders Ralston Dantzler to market the property, and a request for proposals was initiated. After a review of the offers, the foundation board unanimously voted to accept the state's proposal.

“The Cabinet voted yesterday (Tuesday) to accept the Option Agreement to purchase the LTF from the FFA Foundation,” Dean Saunders said via email. “It has not closed on the deal yet.”

An expansion of Catfish Creek Preserve State Park

A news release from the Florida Department of Environmental Protection said the purchase allows the state to "expand the Allen David Broussard Catfish Creek Preserve State Park, adding over 6,000 feet of frontage along Lake Pierce," giving the park essential facilities and expanding opportunities for recreation and education.

The property, on Firetower Road south of Lake Hatchineha Road, falls within the Florida Wildlife Corridor.

Earlier this year, the Florida Cabinet also agreed to purchase the 1,342-acre Creek Legacy Ranch on the north side of Lake Hatchineha Road for $36.1 million. That came after an intense public fight over a plan to develop about 600 acres of the property with more than 1,800 homes and retail space.

Neighbors and environmental groups argued the Creek Ranch was another critical link in the Wildlife Corridor. The ranch will now fall under the management of the Florida Fish and Wildlife Conservation Commission, likely becoming a new wildlife management area open to the public.

Relieving the FFA of financial burdens

The pending purchase of the FFA property will relieve the foundation of operational burdens and provide a significant financial boost to its mission of securing and managing resources that support agricultural education, the Florida FFA Association and its more than 60,000 student members, Holly said.

“While the transaction marks a major milestone, the board hopes FFA will have future opportunities to utilize the facility, with ongoing conversations continuing,” she said.

The Florida FFA Foundation expressed gratitude to the industry partners and countless individuals who contributed to the LTC’s success, recognizing their hard work, generosity and financial support.

The foundation’s website lists sponsors with a financial interest in agriculture, including Florida Farm Bureau Federation, Florida Strawberry Growers Association, Publix Super Markets Inc., Farm Credit of Central Florida and others.

The news release quoted the FFA Creed, citing a passage highlighting the transition of land ownership as bittersweet for the foundation.

“I believe that to live and work on a good farm, or to be engaged in other agricultural pursuits, is pleasant as well as challenging; for I know the joys and discomforts of agricultural life and hold an inborn fondness for those associations which, even in hours of discouragement, I cannot deny,” the FAA Creed says.

Looking ahead, the foundation board of trustees will develop a strategic plan in early 2025 “to chart a vibrant path forward for the organization,” Holly said. She added, more details on the process and the foundation’s plans will be shared in the coming months.

The FFA Foundation is a 501(c)(3), non-profit, tax-exempt organization founded in 1976 to secure resources for education, agriculture and student leader development.

For more information and to support the Florida FFA Foundation’s work, visit www.flaffa.org/foundation.

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This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.
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