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Water Damage Restoration in Austell, GA
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Connection Pointe Christian Academy in Austell to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Austell, GA is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Austell. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.
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Dealing with property damage can be overwhelming. You're likely concerned about a few key things:
Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.
Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.
Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.
Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.
Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.
Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.
Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.
Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.
Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
At Disaster Response, It's All About You
Like Martin Luther King, Jr National Historical Park in Austell, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Austell.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference
Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.
Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.
Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.
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Riverdale, GA 30296
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Your Guide to Water Damage Restoration in Austell, GA
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Silver Comet Village in Austell for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Austell, GA, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Austell?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:
Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.
Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to
Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Sweetwater Creek State Park in Austell. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.
Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.
Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.
Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Austell, GA, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to New Manchester Mill Ruins in Austell, we can repair and restore it.
Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Austell restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:
Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.
Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.
Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.
Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.
Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Austell, GA, to prevent further harm. Here are the top three types of water damage you should know about:
Clean Water Damage
This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.
Gray Water Damage
Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.
Black Water Damage
The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:
- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Austell, GA
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
The Water Damage Company in Austell, GA, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a The Optimist in Austell. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Austell rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Austell, GA
Police: Man shopping for reptiles at Cobb pet store gets kicked out, opens fire in parking lot
WSBTV.com News Staffhttps://www.wsbtv.com/news/local/cobb-county/dispute-inside-cobb-county-pet-store-leads-parking-lot-shooting-no-one-hurt/OVMF2DGDNFGVDP4EP5QGOGLH5Y/
AUSTELL, Ga. — Police in Cobb County say a dispute inside a pet store led to a shooting in the parking lot.It happened in Austell on Veterans Memorial Highway.Channel 2 Cobb County Bureau Chief Michele Newell was at the shop, AniMart Pets, where the customer and accused shooter Marcus Smith came back three times, guns in hand.To really paint a picture of how dangerous it was, customers from other businesses and witnesses said they saw numerous shell casings, both from a pistol and a shotgun, in the parking l...
AUSTELL, Ga. — Police in Cobb County say a dispute inside a pet store led to a shooting in the parking lot.
It happened in Austell on Veterans Memorial Highway.
Channel 2 Cobb County Bureau Chief Michele Newell was at the shop, AniMart Pets, where the customer and accused shooter Marcus Smith came back three times, guns in hand.
To really paint a picture of how dangerous it was, customers from other businesses and witnesses said they saw numerous shell casings, both from a pistol and a shotgun, in the parking lot.
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Police told Newell that Smith and his girlfriend were looking at reptiles inside the pet store before they got into an argument with employees and were kicked out.
Curtis Coleman, who has a business in the same Austell shopping plaza, has welcomed customers there for a year.
“You come in with a concept, we can make it happen,” Coleman said. “We are in it because we like what we do.”
TRENDING STORIES:
Coleman told Channel 2 Action News that he was working on a design when he heard a sound he’d never heard in that area.
“I heard the shots and when I heard them, I stopped what I was doing,” he said.
Then he walked outside.
“We heard that somebody was shooting and they was like ‘don’t stand right there, that’s where the shell casings were,’” Coleman said.
Police told Newell that the shooting happened after Smith and his girlfriend were kicked out of AniMart. According to a warrant, Smith fired six shots from a pistol near the business and while people were around. Then, police said he came back with a shotgun and fired a round into the air.
Officers said they intentionally hid in plain sight to safely arrest Smith when he came back a third with, again with a gun.
Coleman told Channel 2 Action News that he was thankful nobody got hurt.
“If it happened all the time, it would be a problem,” Coleman said.
Police told Newell that an employee who literally kicked Smith out of the store and caused him to fall to the ground pulled a gun out on him after he saw Smith reach for his weapon.
They said Smith and his girlfriend are known to come to the store and cause problems.
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Angie Stone: Memorial service for influential R&B singer held in Austell
Eric Perryhttps://www.fox5atlanta.com/news/angie-stone-memorial-service-austell-details-updates
AUSTELL, Ga. - Family, friends, and fans gathered for the first of two memorial services honoring the life and legacy of R&B singer Angie Stone. The service took place at Word of Faith Church in Austell, following her tragic death in a car crash on an Alabama highway.The ceremony was filled with emotional tributes, personal reflections, and powerful music, as loved ones celebrated Stone’s impact on the music industry and those closest to her.A Celebration of Music and Memories...
AUSTELL, Ga. - Family, friends, and fans gathered for the first of two memorial services honoring the life and legacy of R&B singer Angie Stone. The service took place at Word of Faith Church in Austell, following her tragic death in a car crash on an Alabama highway.
The ceremony was filled with emotional tributes, personal reflections, and powerful music, as loved ones celebrated Stone’s impact on the music industry and those closest to her.
A Celebration of Music and Memories
What they're saying:
Songs such as "I Shall Wear a Crown" and "When Peace Like a River" filled the church as attendees reflected on Stone’s influence.
"I'm not going to say goodbye," one mourner shared. "I'll see you soon, Angie, and we'll chop it up again."
Stone’s children and grandchildren shared heartfelt memories, expressing their deep love and appreciation for her. Friends and colleagues described her as a giving, kind, and talented artist.
RELATED: R&B soul singer Angie Stone remembered by Atlanta friends for powerful vocals, kind spirit
"She was an amazing vocalist and a beautiful soul. She would give you her heart if she could," one attendee said.
Artists such as Kirk Franklin, Musiq Soulchild, Anthony Hamilton, and Keke Wyatt also paid tribute, highlighting her unparalleled creativity and passion for music.
"She was magical in the studio," a collaborator recalled. "She could create a beat and a song off the top of her head. It made my heart smile."
Final Farewell in South Carolina
What we know:
The Austell service was the first of two memorials planned for Stone. A second service is scheduled to take place in her hometown in South Carolina, where family and friends will gather once more to celebrate her life.
As one mourner poignantly expressed, "God bless you, Angie. My heart and soul are with you. I'm so glad there's no more rain in your cloud."
Angie Stone’s Legacy
Dig deeper:
The church-grown singer was born in Columbia, where music was always in her life since she was a child, Stone told the Associated Press in the 1999 interview. Her mother would sing around the house, and her father sang gospel and blues at establishments around Columbia.
Stone was a member of the all-female hip-hop trio The Sequence and was known for the hit song "Wish I Didn’t Miss You." She helped form The Sequence, the first all-female group on the hip-hop trailblazing imprint Sugar Hill Records, becoming one of the first female groups to record a rap song.
The group recorded "Funk You Up," which has been sampled by numerous artists, including Dr. Dre.
Angie Stone performs on stage at The Ritz, Manchester on April 24, 2014 in Manchester, United Kingdom. (Photo by Andrew Benge/Redferns via Getty Images)
After finding success in the early 1980s, Stone later joined the trio Vertical Hold before launching her solo career.
Stone created hits like "No More Rain (In This Cloud)," which reached No. 1 for 10 weeks on Billboard’s Adult R&B airplay chart; "Baby" with legendary soul singer Betty Wright, another No. 1 hit; and "Wish I Didn’t Miss You" and "Brotha."
She found a sweet spot in the early 2000s as neo-soul began to dominate the R&B landscape with the emergence of singers like Erykah Badu, Jill Scott, Maxwell and D’Angelo.
Her 2001 album "Mahagony Soul" reached No. 22 on the Billboard 200, while 2007’s "The Art Of Love & War" peaked at No. 11.
A Soul Train Lady of Soul winner, Stone went on to showcase her acting chops with film roles in "The Hot Chick" starring Rob Schneider, "The Fighting Temptations," which starred Cuba Gooding Jr. and Beyoncé, and "Ride Along" led by Ice Cube and Kevin Hart.
She also hit the Broadway stage as Big Mama Morton in "Chicago," and she showcased her vulnerability on the reality TV shows "Celebrity Fit Club" and "R&B Divas: Atlanta."
The Source: Information for this story was taken from previous FOX 5 reporting and contributions from the Associated Press.
This Georgia city is considered the best in US for housing deals, Southern Living says
Vanessa Countrymanhttps://www.savannahnow.com/story/news/2025/01/27/what-town-in-georgia-has-the-best-housing-deals/77967747007/
Southern Living recently released its 2024 list high...
Southern Living recently released its 2024 list highlighting the best spots for housing deals in Southern states.
The magazine used a report, which was compiled by analyzing the number of new listings in each market and calculating the percentage increase from January 2024 to November 2024, and identified Austell, Georgia as the top Southern spot.
Austell, a town located just west of Atlanta, is in Cobb and Douglas counties and it is also known as home to Six Flags Over Georgia.
Best housing deals in the South
"These small yet fast-developing neighborhoods offer an increasing amount of turnkey homes for under $300,000," Southern Living wrote.
Austell population
The population for this Georgia town, as of 2024, was 8,241, according to worldpopulationreview.com.
What is the poverty rate in Austell?
According to the same website, Austell had a poverty rate of 9.26% in 2024, which would be 755 people in the city's population.
What are the average housing prices in Austell?
According to Zillow, the average home value in Austell is $299,131, as of Dec. 31, 2024, which was a 0.4% increase over a year.
Vanessa Countryman is the Trending Topics Reporter for the the Deep South Connect Team Georgia. Email her at Vcountryman@gannett.com.
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