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911 Water Damage Experts LLC

Brian Hernadez
Imperial MO 63052
Contractor's Bio

Water Damage Restoration in Mount Prospect, IL

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Mount Prospect, IL is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Mount Prospect. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Mount Prospect.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Disaster Owner

Brian Hernadez

911 Water Damage Experts LLC

Disaster Response Introducing 911 Water Damage Experts LLC: The Premier Choice for Emergency Clean-Up**

At Disaster 911, we're elevating the standard with ( 911 Water Damage Experts LLC ), our trusted go-to contractor for emergency clean-up services. While others may settle for the status quo, ( 911 Water Damage Experts LLC ) takes an innovative approach to restoration.

From water and fire damage to mold remediation, ( 911 Water Damage Experts LLC ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( 911 Water Damage Experts LLC ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.

When you choose Disaster 911 and ( 911 Water Damage Experts LLC ), you're opting for a dynamic partnership that prioritizes effective, next-level recovery. Don't settle for the ordinary-when disaster strikes, choose the best in emergency response.

Imperial MO 63052

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Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Mount Prospect, IL

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Mount Prospect, IL, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Mount Prospect?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Mount Prospect, IL, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Mount Prospect restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Mount Prospect, IL, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Mount Prospect, IL

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Mount Prospect, IL, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Mount Prospect rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Mount Prospect, IL

Hoefert Wins Mount Prospect Mayor Seat Once AgainFree Access

Paul Hoefert will continue to serve the village of Mount Prospect as mayor following Tuesday night’s (April 1) win in the consolidated election against opposing candidate Trisha Chokshi.Hoefert secured the win by receiving 4,458 of the 6,798 unofficial votes cast in the election for mayor, winning by 66.72%.According to the Cook County Clerk’s Office, the election saw a 18.75% voter turnout of the 36,249 registered voters.“This feels great,” Hoefert said. “I can’t thank the people of t...

Paul Hoefert will continue to serve the village of Mount Prospect as mayor following Tuesday night’s (April 1) win in the consolidated election against opposing candidate Trisha Chokshi.

Hoefert secured the win by receiving 4,458 of the 6,798 unofficial votes cast in the election for mayor, winning by 66.72%.

According to the Cook County Clerk’s Office, the election saw a 18.75% voter turnout of the 36,249 registered voters.

“This feels great,” Hoefert said. “I can’t thank the people of this town enough. The people who turned up to vote but also the support that came from all around town to make tonight possible. It feels great. I am so happy.”

The win secured a second term for Hoefert, who began serving the village as trustee in 1991 before winning his first term as mayor in 2021.

Hoefert celebrated the end of the campaign season and victory with family, friends and supporters at Canta Napoli in downtown Mount Prospect, livestreaming the night’s results.

While earlier in the night Hoefert was not ready to declare victory until all votes were accounted for, he did express his desire to secure a victory not just for himself but for everyone who supported and believed in the village.

“These are my friends and supporters,” Hoefert said. “These are the people who worked on my campaign. They are 100% behind me. That makes me feel good, just to have that. That would be enough right? I am hoping we bring home a win for everybody here tonight and everybody in the village as well.”

John Ward, a 20-year resident of Mount Prospect, was one of the many supporters who attended the campaign’s party at Canta Napoli.

Ward, who grew up in a neighboring town before moving to Mount Prospect, said he has seen the village transform and grow in a positive manner.

“Five years, it has dramatically improved with amazing new restaurants, really great new restaurants,” Ward said. “It has really transformed recently and that credit goes to Paul and the rest of the village board. They have done a great job and I am so proud of where our village has come [from] recently and certainly they deserve my vote to continue.”

That is the growth that Hoefert said he hopes to continue to bring to the village in the next four years.

“I would say more of the same,” Hoefert said, adding how new development has been able to help lower property taxes. “If we keep this going, I am hopeful we can continue on that trek.”

Mary Otto, a 10-year resident of Mount Prospect, said Hoefert had her support due to his “undeniable love of Mount Prospect,” as well as his extensive service to the village.

“His heart is in seeing the well being of Mount Prospect and he has done an excellent job and we would want to see him continue to do so,” Otto said.

Down the street at Emerson’s Ale House, Chokshi awaited the night’s results with supporters, including Jeannie Lee-Macatangay, who ran for village trustee.

Lee-Macatangay said she had encouraged Chokshi to run, hoping to see “change” in the village.

“I felt like there needed to be some change on the board and I felt like she was a bright individual who could bring that change,” she said. “Throughout this journey we have had together, I was very proud of her and all her accomplishments.”

Earlier in the night, Chokshi told the Journal & Topics she was “hopeful” as she awaited for the votes to be counted.

Chokshi said she tried to run a campaign that was “focused on talking about the issues and trying to keep things as forward thinking as possible.”

“I do think that it was unfortunate that so much of the campaign was focused on what I believe to be attacks against me and attacks against my family,” she said. “Which I think just don’t have a place in Mount Prospect.”

Chokshi said it was “divisive politics” that were not needed when both candidates “undoubtedly care very much about the community and serving the community.”

Later Tuesday night, Chokshi said she had reached out to Hoefert to concede and extend her congratulations on his re-election, adding she hopes to speak with him in the upcoming days on how they can continue to work together on the behalf of the community they both love.

“I want to thank all the residents who came out to vote in this election,” she said. “I give a heartfelt appreciation to everyone who supported our campaign and volunteered their time and efforts. I’ve had the privilege of speaking with so many residents and business owners across this entire Village about their vision for Mount Prospect. I am grateful to have made those connections as we continue onward.”

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US employers add 151,000 jobs; unemployment up to 4.1%

WASHINGTON —U.S. employers added a solid 151,000 jobs last month, but the outlook is cloudy as President Donald Trump threatens a trade war, trims the federal workforce and promises to deport millions of immigrants.The Labor Department reported Friday that hiring was up from a revised 125,000 in January. Economists had expected 160,000 new jobs last month.The unemployment rate rose slightly to 4.1% as the number jobless Americans rose by 203,000.Employment rose in health care, finance, transportation and war...

WASHINGTON —

U.S. employers added a solid 151,000 jobs last month, but the outlook is cloudy as President Donald Trump threatens a trade war, trims the federal workforce and promises to deport millions of immigrants.

The Labor Department reported Friday that hiring was up from a revised 125,000 in January. Economists had expected 160,000 new jobs last month.

The unemployment rate rose slightly to 4.1% as the number jobless Americans rose by 203,000.

Employment rose in health care, finance, transportation and warehousing. The federal government shed 10,000 jobs, the most since June 2022, although economists don’t expect Trump’s federal layoffs to have much of an impact until the March jobs report. Restaurants and bars cut nearly 28,000 jobs last month on top of a loss of almost 30,000 in January.

“The labor market continues to hold up, but we’re still a far cry from where we were a year or two years ago,’” said Sarah House, senior economist at Wells Fargo.

House expects hiring to slow and unemployment to creep higher as Trump continues to cut spending on programs and slash the federal workforce, while imposing tariffs on America's trading partners.

The spending cuts “are likely to spill over into the private sector, hitting contractors and nonprofits, and we still have a trade war that is picking up,” House said. “There are multiple battles for the labor market to fight off, multiple shocks it’s having to work through in the months ahead.”

The economy’s unexpectedly strong recovery from the pandemic recession of 2020 set loose an inflationary surge that peaked in June 2022, when prices came in 9.1% higher than they’d been a year earlier.

In response, the Federal Reserve raised its benchmark interest rate 11 times in 2022 and 2023, taking it to the highest level in more than two decades. The economy remained sturdy despite the higher borrowing costs, defying expectations of a recession, thanks to strong consumer spending, big productivity gains at businesses and an influx of immigrants who eased labor shortages.

The American job market has remained remarkably resilient, but it has cooled from the red-hot hiring of 2021-2023. Employers added a decent average of 168,000 jobs a month last year. But that was down from 216,000 in 2023, 380,000 in 2022 and a record 603,000 in 2021 as the economy rebounded from COVID-19 lockdowns.

Inflation came down — dropping to 2.4% in September — allowing the Fed to reverse course and cut rates three times in 2024. The rate-cutting was expected to continue this year, but progress on inflation has stalled since summer, and the Fed has held off.

Average hourly earnings rose 0.3% last month, down from a 0.4% increase in January.

Fed officials will likely see the figures as supporting their current wait-and-see approach toward interest-rate cuts. With inflation still modestly above the Fed’s 2% target, several have made clear in recent remarks that they would like to see more progress before cutting their benchmark rate any further.

Steady hiring and an expanding economy make it easier for the Fed to stay on the sidelines. Should companies start laying off workers and the unemployment rate rise, pressure could rise on the Fed to cut rates.

On Thursday, Fed governor Chris Waller suggested a cut was unlikely at the central bank’s March meeting, adding that Fed officials would like to see more data before making any further moves.

Lawsuit Claims Animal Feed Plant Polluting Mount Prospect

CHICAGO — A new lawsuit against a Mount Prospect animal feed manufacturing plant claims the company is allowing excessive odors and causing air and noise pollution. Illinois Attorney General Kwame Raoul announced Friday his office is suing Prestige Feed Products LLC following 1,000 separate complaints from nearly 150 residents living near the plant on Lakeview Court since 2023."Residents in the community surrounding Prestige should be able to enjoy their lives and homes without having to endure the foul odors coming from th...

CHICAGO — A new lawsuit against a Mount Prospect animal feed manufacturing plant claims the company is allowing excessive odors and causing air and noise pollution. Illinois Attorney General Kwame Raoul announced Friday his office is suing Prestige Feed Products LLC following 1,000 separate complaints from nearly 150 residents living near the plant on Lakeview Court since 2023.

"Residents in the community surrounding Prestige should be able to enjoy their lives and homes without having to endure the foul odors coming from the company’s operations," Raoul said.

Prestige Feed Products incorporated in 2018 and "is a new and innovative feed company with well-established roots in the industry," according to its website. The company specializes in making feed for swine, cattle, and pet food markets.

"The company needs to address these odor issues and ensure that its operations comply with Illinois' environmental laws," Raoul said. "I will continue to protect all Illinois communities and hold companies accountable when violations of our environmental laws occur."

According to Raoul’s lawsuit, many of the complaints list a pungent, overpowering stench of burnt cheese emanating from the plant. Prestige's facility uses equipment and machinery to dehydrate raw soy and cheese-based materials into animal feed ingredients.

Find out what's happening in Arlington Heightsfor free with the latest updates from Patch.

In addition, several of the complainants living near the facility express being forced to keep windows in their homes closed due to the nauseating odors and being unable to enjoy outdoor activities. Raoul said the odors are also affecting nearby schools, as a day care and preschool facility was forced to keep children indoors on days when the odors from the facility were present.

In July 2023 and November 2024, the Illinois Environmental Protection Agency inspected the site and noted burnt-cheese odors in numerous areas around and off-site of the facility while the facility was operating. The IEPA received an odor assessment report from an environmental consulting firm hired by Prestige that identified high levels of butyric acid at all nine sampled sites. Butyric acid is known by the National Institutes of Health to have a penetrating, rancid and putrid odor. Raoul's lawsuit is based on a referral from the IEPA.

Illinois AG sues Prestige Feed in Mount Prospect over odor, noise pollution

NewsIllinois Attorney General Kwame Raoul is suing a controversial animal feed manufacturer based in Mount Prospect over odor and noise complaints.Raoul’s office announced the lawsuit late Friday contending nearly 150 residents living near Prestige Feed Product LLC’s facility in Mount Prospect have logged over 1,000 separate complaints of nauseating odors from the plant since June 2023. The suit was filed in Cook County.“The...

News

Illinois Attorney General Kwame Raoul is suing a controversial animal feed manufacturer based in Mount Prospect over odor and noise complaints.

Raoul’s office announced the lawsuit late Friday contending nearly 150 residents living near Prestige Feed Product LLC’s facility in Mount Prospect have logged over 1,000 separate complaints of nauseating odors from the plant since June 2023. The suit was filed in Cook County.

“The company needs to address these odor issues and ensure that its operations comply with Illinois’ environmental laws,” Raoul said in a press release. “I will continue to protect all Illinois communities and hold companies accountable when violations of our environmental laws occur.”

Prestige and Mount Prospect have been locked in litigation since 2023 over the complaints. Des Plaines officials recently joined Mount Prospect in their claim against the company because their residents are also affected.

Attempts to reach Prestige’s attorney were not immediately successful.

Neighbors of the processing plant at 431 Lakeview Court have complained for years of a “burning cheese” smell that emanates from the business. Many said it prevents them from going outdoors or being able to open the windows to their homes.

Raoul’s lawsuit is based on a referral from the Illinois Environmental Protection Agency.

IEPA inspectors were sent to the plant in 2023 and 2024 and noted the stench created there.

IEPA officials received an assessment report from a firm hired by Prestige identifying elevated levels of butyric acid at all nine sampling sites used by the firm.

“Butyric acid is known by the National Institutes of Health to have a penetrating, rancid and putrid odor,” according to Raoul’s release.

“Though Prestige Feed is a small facility, it is still required to comply with state environmental regulations,” said IEPA Acting Director James Jennings. “Illinois EPA referred this case to the Illinois attorney general’s office to require action be taken by Prestige Feed to address ongoing odor complaints impacting local residents.”

In December, Prestige announced it would move out of the plant within the next six months. This did not halt litigation between the company and municipalities.

Earlier this month, the village approved a $69,000 airborne chemical assessment to be performed by RHP Risk Management.

Village officials didn’t say when testing would begin, but noted it would not be random. There was no timetable set for the village to release any results.

Daily Herald staff writer Steve Zalusky contributed to this report.

Single Use Plastic Utensil Reduction Program

The Village of Mount Prospect understands the importance of removing single use plastics and the impacts that single use plastics can have on our environment and the community of Mount Prospect. The Mount Prospect Sustainability Committee, members of the Village Board, and the Mayor have expressed concerns around single use plastics and want to see change happen in the community. A direct result of this concern can be seen in the Villages 2023 - 2028 Sustainability Plan Implementation Guide. This plan clearly states in Action Item Three of G...

The Village of Mount Prospect understands the importance of removing single use plastics and the impacts that single use plastics can have on our environment and the community of Mount Prospect. The Mount Prospect Sustainability Committee, members of the Village Board, and the Mayor have expressed concerns around single use plastics and want to see change happen in the community. A direct result of this concern can be seen in the Villages 2023 - 2028 Sustainability Plan Implementation Guide. This plan clearly states in Action Item Three of Goal Two:

”Ask restaurants to reduce single use plastic (provide upon request only). Collaborate with the Mount Prospect Downtown Merchants Association to achieve this action. Create a recognition or award for these businesses.”

Clear direction has driven Village Staff to believe now is an effective time for the Village to make a public effort to reduce single use plastics. This program aims to engage consumers and retailers alike and work both sides of the single use plastic equation. The program can only be successful if both consumers do not take single use plastic utensils and restaurants do not give them away when they are not asked for.

Participating Businesses

Amante Bakery Khepri Cafe Taco Bell
The Red Barn E-Sushi Avanti Cafe
Hongdae Bar & Grill MIA's Cantina Smoothie King
Le Peep Cafe Trezeros Kitchen & Tap Tru Bowl
Surf's Up Jameson's Charhouse Shish Kabob & Grill
Mount Prospect Public House Wah Taj Indo-Pak Fusion Lady Dahlia

Interested in participating in the program? Please email jallain@mountprospect.org to sign up as participating businesses and receive your free pickup area tri-fold and window cling!

What is the programs goal?

How often do you go to pick up carryout orders, you get home, take out the plastic utensils in their induvial plastic bags, then you either throw away the carryout utensils or put them in the kitchen junk door to just use your own utensils? This happens all the time and was the common idea shared behind the creation of this program! Therefore the goal of this program is to prevent that from happening by changing the culture around plastic utensils.

Signs near carryout locations, frequent social media blasts, and restaurants asking if you need plastic utensils are just a few ways that the Village hopes to help change people's habits for the better. Small changes like this can make a huge difference here in the community and can also to larger change as people continue this habit in locations outside of Mount Prospect.

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