I never thought I’d need fire damage cleanup, but when our kitchen caught fire, we were completely overwhelmed. Ryan and his team showed up fast, explained everything clearly, and got to work immediately. They cleaned up all the smoke damage, got rid of the odor, and made the whole process stress-free. I hope I never need this service again, but if I do, Ryan is the only one I’d call.
Google
We had a musty smell in our basement that just wouldn’t go away. I called Ryan Penny, and he came out the same week to check it out. Turns out we had a mold problem behind the drywall. He walked me through what needed to be done, got rid of the mold safely, and even gave me tips to prevent it from coming back. Super knowledgeable and easy to work with. Highly recommend.
Google
We had a musty smell in our basement that just wouldn’t go away. I called Ryan Penny, and he came out the same week to check it out. Turns out we had a mold problem behind the drywall. He walked me through what needed to be done, got rid of the mold safely, and even gave me tips to prevent it from coming back. Super knowledgeable and easy to work with. Highly recommend.
Google
I woke up to water everywhere after a pipe burst in our laundry room. I called Ryan, and he was at my house within an hour. His team worked fast to get the water out, set up drying equipment, and check for hidden moisture. He even helped with the insurance claim process, which made my life so much easier. If you have water damage, Ryan is the guy to call
Google
Job was completed thoroughly. I appreciated the prompt and effective communication about the process and when the work would start and be completed. Thanks.
Google
I can’t say enough great things about Biostar and their team. Dustin and his crew were absolutely amazing! They went above and beyond, fighting the insurance company on my behalf to ensure my home was restored the right way. Their expertise, professionalism, and dedication made all the difference. They took what was an incredibly stressful situation and turned it into a smooth and manageable process. Hands down, the best company I’ve ever worked with. If you need water restoration done right, Biostar is the team to call!
Google
Bio Star is an excellent company to work with! When our basement flooded not only once but twice they came immediately to address the flooded damage. I highly recommend this company. Very professional and honest!
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I will definitely be using Dry Source again, we had a mold issue they come and cleaned it up in very timely manner, very professional ! All the staff have been professional and very kind .
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Our basement flooded due to a faulty sump pump. I was referred to Bio Star to help get wet basement dried out and to remove damaged stuff. . Mateo and Coty (two of the nicest guys) brought in dryers and fans to get the work done . Mateo explained everything that was going on and what the next step would be. We was very satisfied with their work and we would totally recommend Bio Star to anyone. . Dustin was right on it getting us the help we needed. We cannot thank them all enough.. Thanks again Al and Bonnie..
Google
Excellent company. Ryan will keep his word and make sure that you are happy. Very professional and very easy to work with. You will not be disappointed with disaster response. We will use them agin in the future. Ryan even came out to bid the job on a Sunday because our schedules were so different. High quality work with a strong work ethic. You will not find a better company to work with.
Google
We have had an excellent experience with Disaster Response. They are truly a unique company. We have been looking for a company that can handle total building maintenance, in other words, a one stop shop. It takes a lot of time to call individual contractors for everything you need and they can handle everything we need. We hope to continue our business relationship with them for many years to come.
Google
They were quick to respond, friendly and thourogh. They made sure all areas that were wet were taken care of. Also did a great job cleaning up.
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Dustin and his company went above and beyond to get my finished basement back in order after a power failure and a back up sump pump failure, I wouldn’t trust another company to handle such a matter !! Him and his whole team were on the scene in the matter of no time! We are super happy with the results! I 100% recommend him and his team!
Google
Luckily, because of one disaster, it prevented a far worst one thanks again, Dustin. We appreciate everything that you guys have done.
Google
When our cabin completely flooded biostar was recommended to us. From start to finish they did a phenomenal job. When we called them at 5 pm on a Friday they went up that night to get started and went above and beyond. They made several trips 2 hours away in the 10 degree weather. Our cabin was completely ruined. They removed, cleaned, and professionally packed everything up and we literally had to do nothing. Dustin was organized, knowledgable , and kept us informed in every step of process. Couldn’t be happier with biostar!!
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I had sudden water damage under my sink, and Dry Source was prompt and affordable. Brandon did a great job drying out the space and he was friendly and good to work with.
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I highly recommend Bio Star Services. The kindness, professionalism and integrity shown speaks volumes. They truly care about the community.
Google
Jeramy helped us with some upstairs flooding from an a/c being plugged. He came immediately and had a plan of action and remediation to prevent mold and mildew, which also minimized the damage! He was very pleasant and knowledgeable and always available to answer questions! Thanks so much for your hard work, work ethic and attention to every detail, Jeramy! We would definitely recommend him and his services to our community!
Google
Dustin and his crew were so easy to work with. We had mold in several of our classrooms and his team stayed with it until the final test was passed. They even did things to help that were not in the contract. He went above and beyond to get us back up and running as quickly as possible. Easy five star decision.
Google
When our basement flooded we were so relieved with the same day response we received from BioStar. They came out and Dustin and his team were very thorough when explaining the process of what needed to be done. They are a honest and trustworthy company you can feel comfortable with.
Google
Dustin and his team with his wife included were all amazing to work with!
After our basement had flooded with sewage Bio Star helped us with the mitigation and sanitation. Everyone was very knowledgeable and executed the entire process in such a timely manner! They were even extremely helpful with the insurance portion and helped guide us there. Highly recommend them!!!
Google
We had a flood from a broken toilet intake that had run all night. It flooded both our upstairs and downstairs .Eli, Brandon and Terrance were very thorough, professional and helpful. They did an amazing job. It took 5 days of heat and dryers to get all the water out but they did it! Living in Deerfield, DS was there within 30 minutes.
Google
We bought a home that had some known mold issues. Dry Source was able to come in and quickly get to work so we could move in on time. Steven, Eli, and Brandon were super knowledgeable in how to find the source of the mold so they know the correct amount of flooring and cabinets to remove to prevent the mold from continuing to grow. We feel at ease knowing they did the job, and it was done 110% to protect us from the issue returning. We'd recommend them!
Google
This company have been fantastic to my husband and I. They came out very quickly after calling them when our basement flooded over the bottom couple of steps. The communication was excellent, I never had to leave a voicemail or wait for a call back. Everything was explained well and the service was excellent. They also helped guide us through working with our insurance company and when we found out it wasn’t covered they helped set us up with a financial option to get it covered at an excellent price. Would definitely recommend to all of our friends family and neighbors
Google
I reached out to Dustin for help with mold in our bathroom and he was so knowledgeable on the best way to handle it. Very friendly and quick response times! Highly recommend!
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Swept Away was recommended quickly by our plumber as water damage was in progress with a broken hot water pipe. Joana and Sequoiah came out right away to ensure the least amount of damage. Though it took a while to get everything dried out and fixed up, Swept Away was up front and communicative at every turn. They were honest and thorough. We are thankful for Swept Away!
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Brandon and Eli were fast, friendly, and professional. They were very knowledgeable and efficient. Would recommend to anyone!
Google
Brandon and Eli best most polite helpful young men we have had work with us did a great job
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Eli and Brandon came on a Sunday afternoon on short notice to help with sewer clean-up and removal of drywall. They have been back daily since to mitigate the damage. Only praise and thanks for their ongoing service!
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