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Bio Star Disaster Restoration Services

Dustin Anger
1267 Belsay Rd, Burton, MI 48509
Contractor's Bio

Water Damage Restoration in Flint, MI

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Flint, MI is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Flint. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Flint.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Disaster Owner

Dustin Anger

Bio Star Disaster Restoration Services

Disaster Response Introducing Bio Star Disaster Restoration Services: The Premier Choice for Emergency Clean-Up**

At Disaster 911, we're elevating the standard with ( Bio Star Disaster Restoration Services ), our trusted go-to contractor for emergency clean-up services. While others may settle for the status quo, ( Bio Star Disaster Restoration Services ) takes an innovative approach to restoration.

From water and fire damage to mold remediation, ( Bio Star Disaster Restoration Services ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( Bio Star Disaster Restoration Services ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.

When you choose Disaster 911 and ( Bio Star Disaster Restoration Services ), you're opting for a dynamic partnership that prioritizes effective, next-level recovery. Don't settle for the ordinary-when disaster strikes, choose the best in emergency response.

1267 Belsay Rd, Burton, MI 48509

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Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Flint, MI

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Flint, MI, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Flint?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Flint, MI, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Flint restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Flint, MI, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Flint, MI

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Flint, MI, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Flint rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Flint, MI

Costco opening doors to first-ever Genesee County location this week

MUNDY TWP, MI - Costco is set to open the doors to its first-ever location in Genesee County this week.The 152,000-square-foot facility located at 6200 LaFontaine Way, just off U.S. 23 and West Hill Road, will open at 8 a.m. on Thursday, March 13.Costco shoppers in the area had to drive considerable distances - 31 miles to Auburn Hills, 32 miles to Green Oak Township, or 45 miles to East Lansing - prior to the new location.“We’re excited to bring Costco’s unbeatable prices to Genesee County,” said...

MUNDY TWP, MI - Costco is set to open the doors to its first-ever location in Genesee County this week.

The 152,000-square-foot facility located at 6200 LaFontaine Way, just off U.S. 23 and West Hill Road, will open at 8 a.m. on Thursday, March 13.

Costco shoppers in the area had to drive considerable distances - 31 miles to Auburn Hills, 32 miles to Green Oak Township, or 45 miles to East Lansing - prior to the new location.

“We’re excited to bring Costco’s unbeatable prices to Genesee County,” said Patrick Mulholland, the warehouse’s manager, in a statement. “We’ve heard from the community for years about the desire for a location here, and we’re proud to make an impact on the local job market. We look forward to becoming an integral part of the community.”

Mundy Township supervisor Jennifer Arrand Stainton said the Costco will employ about 170 to 190 employees.

“Hopefully that will help tremendously with our economic achievement,” Stainton said. “It’s good for the economy.”

She likened Hill Road to Miller Road in Flint Township, expressing her desire to see more restaurants and businesses develop along the corridor. As supervisor, this is one of her top priorities.

She noted that the area near Costco on Hill Road features a sizable parcel of land with existing water, sewer, and electricity infrastructure, making it an appealing location for potential businesses.

“Personally, I’d like to see a Dave & Busters, a place that’s family friendly,” she said. “We don’t need fast food places, we have enough of those. But good restaurants that people can enjoy. I think we’re going to start seeing other people approaching our township.”

The new Costco location will offer a wide array of brand-name products, private-label items, and services.

It includes specialty departments such as a gas station, fresh bakery, meat and produce sections, a deli with rotisserie chicken, optical and pharmacy departments, a tire center, a hearing aid center, and a food court.

Additionally, Costco members can take advantage of services like Travel and Auto Buying.

The Genesee County facility marks Costco’s 18th location in Michigan, with a total of 620 warehouses across the United States and 899 globally.

For more details about Costco and the new location, visit Costco.com.

100 new jobs tied to planned $40M Priority Waste materials recovery facility in Flint

FLINT, MI -- Priority Waste plans to create 100 permanent jobs in Flint by building a $40-million materials recovery facility, an operation designed to sort and prepare recyclable materials from five counties for resale.Priority, which collects household trash and recyclables from curbsides in Flint, Fenton and Davison, plans to build the nearly 68,000-square-foot complex at Dort Highway and Pierson Road.Work on the facility is expected to begin later this year, supporting another 150 temporary construction jobs.Priority...

FLINT, MI -- Priority Waste plans to create 100 permanent jobs in Flint by building a $40-million materials recovery facility, an operation designed to sort and prepare recyclable materials from five counties for resale.

Priority, which collects household trash and recyclables from curbsides in Flint, Fenton and Davison, plans to build the nearly 68,000-square-foot complex at Dort Highway and Pierson Road.

Work on the facility is expected to begin later this year, supporting another 150 temporary construction jobs.

Priority Chief Executive Officer Todd Stamper mentioned the development during a news conference in Flint in February when the company rolled out eight new automated service trucks for Flint pickup routes.

The MRF development is expected to initially process more than 25,000 tons of plastic bottles and containers, glass bottles and jars, cardboard, aluminum and paper.

The Genesee County Board of Commissioners is expected to consider a letter of support for the project on Wednesday, March 12.

Flint Mayor Sheldon Neeley has already endorsed the facility, calling it a “a game-changer for our city and county” with the potential to position the city as a leader in environmental sustainability.

“This isn’t just about recycling,” Neeley said in a statement to MLive-The Flint Journal. “It’s about investing in our future, creating opportunities for our people, and proving through prayer, planning and partnership we have done so much and will accomplish more.”

Support from the city and county is necessary for the facility, which requires a finding of consistency with local materials management plans by the Michigan Department of Environment, Great Lakes, and Energy.

Priority spokesman Matt Allen said in a statement to the Journal that Flint’s new recycling and trash curbside carts and automated trucks will supply part of the stream of materials at a planned transfer station and the MRF.

The facility will also service waste from five surrounding counties, according to materials provided to county commissioners ahead of Wednesday’s meeting.

A resolution being considered by commissioners says the MRF and transfer station are expected to make up the 7.25-acre footprint of the complex and that household and commercial waste will be processed.

“A modern MRF and processing and transfer facility will provide Genesee County with a much-needed local solution for recycling, reducing landfill waste, and promoting circular economy,” a draft letter of support says. “By processing recyclable materials more efficiently, the facility will help to decrease environmental pollution, conserve natural resources, and support Genesee County’s priority of healthy, livable, and safe communities through environmental stewardship.”

MRFs use a combination of machines, equipment, and manual labor to sort materials for sale to end buyers.

The facilities unload and sort material from collection vehicles, then reloads waste materials on larger trucks for transport to landfills.

“Paired with (Neeley’s letter of support), Genesee County’s written support will allow Priority Waste to move to the next necessary steps of getting proper permitting and approval of the development through EGLE,” county Planning Commission Director Derek Bradshaw said in a staff review for commissioners.

Clinton Township-based Priority took over Flint’s curbside waste pickups in September 2021, agreeing to a three-year, $19.7-million contract to handle the job. The contract was later extended to run through mid-2028.

The company replaced Republic Services as the city’s waste contractor and also has contracts with Fenton, Davison, Holly, Montrose, and Swartz Creek in the county. It also serves portions of Saginaw, Shiawassee and Tuscola counties.

Flint awarded $472K to upgrade rentals for residents with disabilities

FLINT, MI – Flint is receiving a $472,000 grant from the state of Michigan to make homes safer and more accessible for local renters with disabilities.The funds were recently awarded to the Flint Community Services Division through the MI Neighborhood program which is administered by the Michigan State Housing Development Authority (MSHDA).The grant will fund repairs and updates for renters with accessibility needs, ...

FLINT, MI – Flint is receiving a $472,000 grant from the state of Michigan to make homes safer and more accessible for local renters with disabilities.

The funds were recently awarded to the Flint Community Services Division through the MI Neighborhood program which is administered by the Michigan State Housing Development Authority (MSHDA).

The grant will fund repairs and updates for renters with accessibility needs, according to a statement made by the city on Thursday, March 6.

“This grant is a significant step in improving housing accessibility for Flint renters,” Ashly Harris, Deputy Director of Community Services, said. “By investing in these updates, we are ensuring that residents with mobility challenges or other accessibility needs can live more safely and independently in their homes.”

To be eligible for these improvements, renters must reside within the city of Flint, have documented accessibility needs and fall within 120% of the Area Median Income, according to the city.

Renters must also ensure that their property is insured, has functioning utilities, and is without any outstanding tax, mortgage, or code violations.

Additionally, applicants must have a written and signed lease guaranteeing that their rent will not increase for at least a year after rehabilitation.

According to the city, available updates and improvements to eligible homes include the following:

To begin the application process for improvements, send an email to communitydevelopment@cityofflint.com and submit any required documents.

Eligible renters applying for improvements will be selected on a first-come, first-served basis, according to the city.

Applicants in need of accommodations, modifications, translation, interpretation, or other services can email the Michigan State Housing Development Authority at MSHDA-NDD@MICHIGAN.GOV.

Updates regarding the rental home improvement initiative will be available on the city’s Community Services page at cityofflint.com.

Want more Flint-area news? Bookmark the local Flint news page or sign up for the free “3@3 Flint” daily newsletter.

Flint City Council division keeps money from reaching three food banks

FLINT, MI -- Proposals from three groups that offer free food distribution in Flint are on hold with City Council members, who haven’t been able to agree on which should receive federal stimulus funds.Council members left a committee meeting on Wednesday, March 5, without moving resolutions to provide $50,000 each to two missions on the city’s east side.Last week, the council also couldn’t agree on $50,000 in funding for St. Mark Missionary Baptist Church and Community Outreach Center for its food distribution...

FLINT, MI -- Proposals from three groups that offer free food distribution in Flint are on hold with City Council members, who haven’t been able to agree on which should receive federal stimulus funds.

Council members left a committee meeting on Wednesday, March 5, without moving resolutions to provide $50,000 each to two missions on the city’s east side.

Last week, the council also couldn’t agree on $50,000 in funding for St. Mark Missionary Baptist Church and Community Outreach Center for its food distribution program on the city’s north side.

Each of the three groups is seeking American Rescue Plan Act funds that the city earmarked to provide food access.

Supporters of the St. Mark funding said Wednesday that they can’t support subsequent food access proposals when some of their colleagues denied funding for St. Mark.

“I appreciate everything you guys are doing, but I will not be voting on any resolutions as far as food access until we vote to approve St. Marks,” said 5th Ward Councilwoman Jerri Winfrey-Carter.

“We have a food crisis throughout this whole city. If we can’t satisfy the food center on the north end as well as the food center on the east side ... I just can’t,” Winfrey-Carter said.

Wednesday’s proposals called for funding operations at the Eastside Compassionate Mission Center and Franklin Avenue Mission.

4th Ward Councilwoman Judy Priestley called the council stalemate ridiculous and said her ward, home to some of the poorest people in Flint, continues to be shortchanged in City Hall.

“The 4th Ward is the ward that gets the least of everything,' Priestley told her colleagues. ”I’m here fighting for my residents. I have people living in homes that go up in flames because they are trying to keep warm ...

“The 4th Ward deserves food ... housing ... senior centers (and city services), and we get nothing,” the councilwoman said.

The Rev. Jeff Rolfe, director of the Eastside center, said his organization provides at least 1,700 hot lunches monthly and hands out at least 100 baskets of food each week.

The mission also offers clothing, haircuts, shower, and laundry facilities.

Brian Baughman, executive director of Franklin Avenue, said his group serves the 3rd and 4th wards of Flint.

The group serves more than 100 dinners twice weekly and provides services and limited delivery to those who are homebound. It also provides food distribution through a marketplace.

Flint’s supplier is raising water rates. City must decide how much to pass on to residents

FLINT, MI -- The city of Flint will pay more in water and sewer charges starting July 1, giving officials just a few months to decide how much -- if any -- of the wholesale price hike gets passed on to residents.Flint’s supplier, the Great Lakes Water Authority, approved a systemwide 5.9% water rate increase and a 4.5% sewer rate hike at its meeting on Wednesday, Feb. 26.Specific charges for Flint, which has had historically higher than average rates partly because of the distance from Lake Huron and the city, weren&rsquo...

FLINT, MI -- The city of Flint will pay more in water and sewer charges starting July 1, giving officials just a few months to decide how much -- if any -- of the wholesale price hike gets passed on to residents.

Flint’s supplier, the Great Lakes Water Authority, approved a systemwide 5.9% water rate increase and a 4.5% sewer rate hike at its meeting on Wednesday, Feb. 26.

Specific charges for Flint, which has had historically higher than average rates partly because of the distance from Lake Huron and the city, weren’t immediately released by GLWA.

A spokeswoman for Flint Mayor Sheldon Neeley did not immediately comment to MLive-The Flint Journal on the city’s plans on Thursday, Feb. 27.

But Neeley has advocated against pass-through water rate increases since the City Council agreed in 2017 to a 30-year contract to remain a GLWA customer amid the fallout of the city’s water crisis.

The mayor -- who opposed the long-term contract while serving as a state representative -- has said the GLWA deal needs to be revisited.

Late last year, he told the Journal that the contract amounts to “an undue financial stress on the residents in the city of Flint.”

As Flint has paid more for wholesale water, every other community that buys public water in Genesee County from the Karegnondi Water Authority hasn’t had a single price increase since June 2016.

Flint Councilwoman Judy Priestly, who chairs the council’s Finance Committee, said on Thursday the city can’t continue to pay higher wholesale rates without adjusting the rates paid by residents and businesses.

“We’re at a point where we have no options,” Priestley said. “How it would be structured, I don’t know. It’s one of the things that we need to discuss.”

“Our costs have gone up, and we have fewer people sharing in the cost,” the 4th Ward council member said.

Flint is only remaining GLWA customer in Genesee County. Other communities buying public water are customers of the KWA.

Flint also buys 500,000 gallons of treated KWA water from the county each day.

The county serves as Flint’s backup water supplier and the daily withdrawals -- permitted in the GLWA contract -- are designed to ensure the reliability and freshness of that county water.

KWA is the public authority that was created by Genesee County and the city of Flint to replace water purchases from the city of Detroit.

The Detroit water system was transformed to the GLWA on Jan. 1, 2016, when the city of Detroit began leasing regional water and sewer infrastructure, as well as water and wastewater treatment facilities, to GLWA.

Flint left the Detroit system in April 2014 as it waited for the KWA pipeline to be completed.

For 17 months, the city used the Flint River as its drinking water source but the corrosive river water wasn’t treated properly by the city’s treatment plant, leading to the water crisis.

GLWA said in a news release that its overall charge increases are designed to address multiple years of double-digit increases in non-discretionary expenses such as chemicals, utilities, and construction materials.

The authority said the cost of chlorine alone has risen approximately 40% in the last 10 years.

GLWA’s budget also reflects the cost of a new corrosion control program at an estimated yearly cost of $6 million and the cost of a flood mitigation study in partnership with the U.S. Army Corps of Engineers.

The cost of treated water from GLWA is just one element of what Flint residents and businesses pay for water.

Each municipality adds its own costs associated with maintaining local water systems to customer bills.

GLWA provides treated water to nearly 40% of public water customers in Michigan. The authority is comprised of 88 member partner communities.

GLWA’s board includes one representative each from Oakland, Macomb, and Wayne counties, two representatives from the city of Detroit, and one appointed by the governor.

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