Water Damage Restoration in New Boston, MI
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in New Boston, MI is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in New Boston. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.


Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.

Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.



Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response, It's All About You
As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in New Boston.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference

Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.



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Your Guide to Water Damage Restoration in New Boston, MI
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in New Boston, MI, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in New Boston?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

Time
Water disasters happen quicker than you might think. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in New Boston, MI, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value.

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the New Boston restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in New Boston, MI, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in New Boston, MI
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.

The Water Damage Company in New Boston, MI, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a New Boston rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in New Boston, MI
New Boston Huron rewarded for its greatest boys cross country year
Niles Krugerhttps://www.monroenews.com/story/sports/high-school/cross-country/2024/12/03/hurons-kuhn-and-roupe-sweep-region-boys-cross-country-honors/76296838007/
NEW BOSTON – It’s a sweep for New Boston Huron.The greatest boys cross country season in school history has been recognized in voting by The Monroe News sports staff with Lucas Kuhn winning Runner of the Year award and Cassandra Roupe taking Coach of the Year honors.Runner of the YearIt was just a way to get in shape for football.That was how Lucas Kuhn first got introduced to cross country.Need a break? ...
NEW BOSTON – It’s a sweep for New Boston Huron.
The greatest boys cross country season in school history has been recognized in voting by The Monroe News sports staff with Lucas Kuhn winning Runner of the Year award and Cassandra Roupe taking Coach of the Year honors.
Runner of the Year
It was just a way to get in shape for football.
That was how Lucas Kuhn first got introduced to cross country.
“It was in the eighth grade,” the New Boston Huron recalled. “A lot of my friends were doing cross country. I just did it as conditioning for football.”
He quickly showed a talent for cross country.
“My middle school coach also was involved with the high school team,” Kuhn said. “He told me one day, ‘This is your thing. This is what you were made to do.'”
It certainly looked like Kuhn was made for cross country this fall.
He won the Huron League championship, led his team to league and regional titles and broke the school record while placing 12th in the Division 2 state finals.
Kuhn has been named Monroe County Region Boys Runner of the Year by The Monroe News sports staff.
“I really wanted to have a big senior year,” Kuhn said. “I’ve been working really hard and had some good time drops.”
Kuhn may have started as a football player, but quickly fell in love with cross country.
“That first year, I raced my buddies every day and that was fun,” he said. I liked that feeling of racing and winning. … I get what I put into it. No matter how good I do, I always want to get better.”
Kuhn eventually gave up the other sports and now focuses solely on cross country and track and field.
He got motivation for his final season of high school cross country by the way last season ended.
“Last year, I was sure we would make it to state,” he said. “I ended up having health problems and one of our other guys was hurt. It was the worst day ever. This year going to regionals we said, ‘We can’t ever let that happen again.’ It was our time.”
But even with this sense of destiny, the day of regionals was nerve-wracking for Kuhn and the other Huron runners.
“Everyone was kind of nervous,” Kuhn said. “Before the meet, I was telling everyone to be relaxed, but there was no way that we couldn’t get excited.
“When we finally won it, it hit us. This is what everyone had wanted for so long. … We all shaved our heads. We buzzed them right there at Lake Erie (Metropark).”
When the Huron runners arrived at Michigan International Speedway for the Division 2 state finals, their hair was gone and so was the pressure.
“Everyone was just kind of happy to be there,” Kuhn said. “Running as a team at state was awesome.”
Kuhn ran a school-record time of 15:26.3 to place 12th, topping his previous personal best by 22 seconds. Huron would end up placing 17th in its first team appearance in the state finals since 1979.
“It was definitely fun,” Kuhn said.
Kuhn has one more season of high school track and field to go before turning his attention to running in college. He recently committed to run at Oakland University, where he plans to study exercise science.
“I visited a couple of colleges,” said the son of Aimee and Matt Kuhn of Huron Township. “I really related to the coaches. They knew all of the courses I have been running. I felt like they really believed in me.”
Coach of the Year
Cassandra Roupe is a 1997 New Boston Huron graduate.
She ran track and cross country for the school.
This is her ninth year as the cross country coach for the Chiefs. She leads the boys track and field team as well.
Her assistant coach Don Morris also is a Huron grad who ran for the school.
“The biggest reason we came on as coaches is that we love the community we’re from,” Roupe said. “Sports were kind of lacking here when we were running. We wanted to help build a program we can be proud of and all the kids who when to Huron can be proud of.”
Consider that mission accomplished.
Huron just completed the greatest season in school history with the boys winning the Huron League championship, capturing its first regional title and qualifying for the state finals as a team for the first time since 1979.
“It really was a surreal year for us, record-breaking all together,” Roupe said.
Roupe has been named Monroe County Region Boys Cross Country Coach of the Year.
It’s not just school pride that motivates Roupe. She also feels a kinship with the runners.
“Cross country is a family in itself,” she said. “You spend so much time together and go through a lot of pain and adversity. That’s why people stay with it. It’s family, unity and pride.”
Roupe is proud of the growth of the cross country program at Huron.
“We’ve been strong the last couple of years,” she said. “We’re just building. I am really looking forward to the next few years.”
Roupe went into this season knowing she had two outstanding runners at the front of the pack in Lucas Kuhn and Luke Dulecki. Development of the other runners is what pushed Huron over the top.
“They switched up a little (at No. 3 and 4), but Kyle Biller and Cameron Crane were really close to each other all season,” Roupe said. “Tanner Kuhn (No. 5) made a big jump during track season and it followed through into cross country.”
A great rivalry with Flat Rock, a Regional champion in 2023, also drove Huron, especially in Huron League meets.
“We saw each other a lot,” Roupe said. “We’re right down the road, right up the river. It was definitely nice to have that competition.”
Putting the first regional championship for cross country into the school trophy case was a big moment for Huron.
The Chiefs were the No. 1 seed heading into the regional.
“We knew we were on top going in, but we had some struggles last year with our regional performances last year. We just were not where we needed to be performance-wise.”
That was not a problem in 2024 as Huron scored 64 points to finish 6 ahead of runner-up Chelsea.
“It’s been a work in progress,” Roupe said. “The guys put in a lot of time and effort building this.”
Huron was projected to finish 20th in the Division 2 state finals, but climbed up to 17th.
“They were very excited to be up there,” Roupe said. “It was a surreal moment to have that opportunity to go as a team.”
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