Water Damage Restoration in Plymouth, MI
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Plymouth, MI is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Plymouth. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.


Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.

Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.



Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response, It's All About You
As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Plymouth.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference

Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.



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32452 Hiveley St, Westland, MI 48186


Your Guide to Water Damage Restoration in Plymouth, MI
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Plymouth, MI, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Plymouth?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

Time
Water disasters happen quicker than you might think. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Plymouth, MI, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value.

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Plymouth restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Plymouth, MI, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Plymouth, MI
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.

The Water Damage Company in Plymouth, MI, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Plymouth rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Plymouth, MI
Schoolhouse Rock Live! Jr.
Laura Kitzmanhttps://patch.com/michigan/plymouth-mi/calendar/event/20250511/ed913ced-c1c9-4e6b-a642-f9e6e794e9e2/schoolhouse-rock-live-jr
Sun, May 11, 2025 at 2:00 PM46425 Tyler Rd, MI, 48111Van Buren Community Players will present the youth musical Schoolhouse Rock Live! Jr. at the Community Center Black Box Theater May 11 & 16-18.The story follows a young schoolteacher named Tom who is worried about his first day of classes. As he tries to relax by watching TV, pieces of his personality emerge, showing him how to win o...
- Sun, May 11, 2025 at 2:00 PM
- 46425 Tyler Rd, MI, 48111
Van Buren Community Players will present the youth musical Schoolhouse Rock Live! Jr. at the Community Center Black Box Theater May 11 & 16-18.
The story follows a young schoolteacher named Tom who is worried about his first day of classes. As he tries to relax by watching TV, pieces of his personality emerge, showing him how to win over his students using his imagination and remarkably catchy music.
Director Emily Lange and Assistant Director Carter Salata, along with an exceptional cast of 11 will bring you this musical based on the children’s educational Saturday morning cartoon series on television. Director Emily Lange says, "Schoolhouse Rock Live! Jr. has been a blast to work on! Everyone on our team is so talented, especially our actors: one minute they are a train and the next they are Napoleon! You do not want to miss this super fun show full of classics like Conjunction Junction, Just a Bill, and more!"
The cast of this show includes these very talented young local actors: Samantha Keliher of Canton as Tom, Roland Toole of VBT as George, Lauren Broughton of VBT as Dori, Sophia Sloan of VBT as Shulie, Laila Tapp-Hall of Pittsfield Twp as Joe, Emilie Crosby of VBT as Dina, Delilah Frawley of Canton as Janet, Wende Acoff of VBT as Elvis, Ava Marshall of VBT as the Statue of Liberty, Harper Tapp-Hall of Pittsfield Twp as ensemble and Jackson White of VBT as ensemble.
Audiences will enjoy the Schoolhouse Rock classic songs and there will be a few songs in this show that will take you down memory lane. You will reminisce about being a kid again, sitting in front of the TV and singing along with Schoolhouse Rock.
Performances are May 9 - 11 & 16 – 18 at the Black Box Theater, inside the VBT Community Center, located at 46425 Tyler Road, Van Buren Twp., MI 48111. Friday and Saturday performances are at 7:30pm, and Sunday performances are at 2:00pm.
Tickets to the performances are $16-$20 each and can be purchased online by going to https://vanburentwp.recdesk.co... or in person at the Community Center Desk Monday-Friday 6 AM - 8 PM, Saturday 8 AM - 6 PM and Sunday 9 AM - 2 PM. For ticket assistance via phone, please call 734-699-8921. If there are any remaining tickets, they will be available for purchase at the Community Center Desk one hour prior to show time.
Schoolhouse Rock Live! Jr. is presented through special arrangement with Music Theatre International (MTI). All authorized performance materials are also supplied by MTI.
For more information on this show and all upcoming shows, please visit www.vanburencommunityplayers.com, email vanburencommunityplayers@gmail.com or call 734-796-7900.
A Jukebox for the Algonquin
patch.comhttps://patch.com/michigan/plymouth-mi/calendar/event/20250515/0a6c31dd-594c-46b8-8c19-e3777789d4d0/a-jukebox-for-the-algonquin
This post was contributed by a community member. The views expressed here are the author's own.Plymouth-Canton|Local EventAt a senior living community in the Adirondacks, a small group of residents decide they’re not quite ready to “go gentle into that good night.” This band of displaced former city dwellers from Brooklyn and The Bronx hatch a plot to prove that aging is not a New York state of mind. A Jukebox for The Algonquin is a tale about those who will not be forgotten – a serious comedy about sex,...
This post was contributed by a community member. The views expressed here are the author's own.
Plymouth-Canton|Local Event
At a senior living community in the Adirondacks, a small group of residents decide they’re not quite ready to “go gentle into that good night.” This band of displaced former city dwellers from Brooklyn and The Bronx hatch a plot to prove that aging is not a New York state of mind. A Jukebox for The Algonquin is a tale about those who will not be forgotten – a serious comedy about sex, drugs, and rocking chairs. Contains adult language and content
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'We're in trouble:' Plymouth business owners grappling with flood damage
Laura Colvinhttps://www.hometownlife.com/story/news/2025/04/04/plymouth-flooding-businesses-chamber-commerce/82880476007/
PLYMOUTH — Several downtown businesses sustained significant damage after heavy rainfall late Wednesday and early Thursday sent floodwater rushing through storefronts, destroying inventory and forcing businesses to close for emergency cleanups.The flooding appeared concentrated on the north side of W. Ann Arbor Trail west of Main Street, in businesses located near the central parking deck.Lori Collick, owner of Kemnitz Fine Candies, arrived at her Ann Arbor Trail shop early on April 3 to find a thick line o...
PLYMOUTH — Several downtown businesses sustained significant damage after heavy rainfall late Wednesday and early Thursday sent floodwater rushing through storefronts, destroying inventory and forcing businesses to close for emergency cleanups.
The flooding appeared concentrated on the north side of W. Ann Arbor Trail west of Main Street, in businesses located near the central parking deck.
Lori Collick, owner of Kemnitz Fine Candies, arrived at her Ann Arbor Trail shop early on April 3 to find a thick line of mud streaked along the cinder block wall at the back of the store - a clear indicator of how high the water had risen before it receded.
“As soon as I drove up, I went, ‘Oh, we’re in trouble,’” she said.
Inside, it was worse than she imagined.
“I had 2,400 Easter bunnies - solid chocolate - all gone,” Collick said, pointing to the now-empty shelves. “It was slimy. Mud, leaves, debris. My trash cans had floated across the store.”
The 74-year-old candy store, a beloved local treasure with generations of customers, took the direct hit just days before its busiest season.
“Easter is what gets me through the summer,” Collick said, noting she’s hopeful her flood insurance will cover the bulk of damages. “Now, I don’t know.”
Collick moved much of her inventory to her kitchen space in Plymouth’s Old Village, and plans to give away chocolate during this Saturday’s Diva Day event.
Nearby, Carol Uber of Home Sweet Home, a vintage and décor shop, was frantically fielding one phone call after the next from worried customers and friends while also trying to move enormous amounts of merchandise so crews could come in to clean.
Unlike Collick, Uber said she does not have flood insurance.
“If I have to tear out the floor, I have to empty the store,” Uber said. “It’s overwhelming. I’ve been crying nonstop for two days.”
Further down the block, Creatopia, a paint-your-own pottery studio, fared better, but still sustained damage.
“We got lucky,” Manager Hannah Ukume said. “Only a couple of boxes in the back got ruined. Our kilns are OK, and the shelves were off the ground.”
The Plymouth Community Chamber of Commerce building also sustained flood damage. “It looks like just the floor,” Accounting Manager Michelle Merritt said, “but that’s enough to shut us down for now.”
Staff are working remotely as crews clean and sanitize the space, she said.
Restaurants weren’t spared, either. At Ironwood Grill, cleanup crews worked to sterilize surfaces and inspect patio equipment. The restaurant reopened Wednesday afternoon but continues with a phased recovery.
“We’re open, but we’re still assessing damage,” said co-owner Dan Johnson.
Collick said she was told a nearby underground culvert, measuring seven by nine feet, was overwhelmed by stormwater.
“They’re calling this a 200-year flood,” she said.
Plymouth City Manager Paul Sincock said the volume of rain overwhelmed local infrastructure.
An underground storm sewer pipe known as “the tube,” he said, channels Tonquish Creek beneath downtown Plymouth, carrying water from Sheldon Road to Ann Arbor Road.
Sincock said the structure – installed in the 1930s or 1940s – runs beneath the central parking deck and several downtown businesses before exiting near the Meadows Condos off Deer Street.
During the storm, which dropped about two inches of rain in a single hour, the tube was overwhelmed.
“The volume of water far exceeded the capacity of the storm sewer system,” Sincock said, adding that the creek is part of a much larger watershed that stretches west into Salem Township.
The flooding, he said, wasn’t isolated to just the downtown area, but was widespread throughout the city, including residential areas, although most of the water had receded by 5 a.m. and wasn’t seen by many residents.
Sincock called the flooding “a very dramatic event and devastating to several merchants, businesses, and some residents.”
City staff created an online form to help document damage and relay information to emergency officials.
“We put together a quick website yesterday that people can let us know about any damage… so that we can forward that on to emergency management officials,” he said.
Sincock said the city has been in contact with Wayne County and other government offices, including U.S. Rep. Debbie Dingell’s office, but it’s not clear whether there’s enough damage across the county to qualify for a disaster declaration.
“We’re still in the assessment phase,” he said.
Despite the destruction, there’s been no shortage of kindness.
“People were incredible,” Collick said. “As I was hauling chocolate to my car, they just jumped in, carrying boxes, asking how they could help. Even as I stood there covered in mud, people were coming to buy chocolate.”
With six days of drying ahead and no guarantee of what comes next, she’s trying to hold onto hope. “Plymouth is a special place,” she said. “We’ll come back.”
Customers wishing to support Kemnitz Fine Candies during their recovery can order online at visit www.kemnitzfinecandies.com.
Chamber of Commerce gift cards can also be ordered online.
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