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Water Damage Restoration in Greensboro, NC

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from University of North Carolina Greensboro in Greensboro to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Greensboro, NC is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Greensboro. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Greensboro History Museum in Greensboro, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Greensboro.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Greensboro, NC

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Abbotswood at Irving Park in Greensboro for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Greensboro, NC, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Greensboro?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at City of Greensboro Country Park in Greensboro. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Greensboro, NC, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Sunset Hills Historic District in Greensboro, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Greensboro restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Greensboro, NC, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Greensboro, NC

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Greensboro, NC, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Green Valley Grill in Greensboro. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Greensboro rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Greensboro, NC

Could Hurricane Milton hit North Carolina?

Milton is forecast to make landfall in central west Florida before moving offshore & away from landCredit: WFMY News 2GREENSBORO, N.C. — As of Sunday, Milton has rapidly intensified into a hurricane while moving east/northeast across the Gulf of Mexico. It is forecast to be a major hurricane (Category 3 or 4) when it reaches the west coast of the Florida Peninsula by mid week. There's an increasing risk of life-threatening storm surge and damaging winds for portions of the west coast of FL as early as Tuesday night in...

Milton is forecast to make landfall in central west Florida before moving offshore & away from land

Credit: WFMY News 2

GREENSBORO, N.C. — As of Sunday, Milton has rapidly intensified into a hurricane while moving east/northeast across the Gulf of Mexico. It is forecast to be a major hurricane (Category 3 or 4) when it reaches the west coast of the Florida Peninsula by mid week. There's an increasing risk of life-threatening storm surge and damaging winds for portions of the west coast of FL as early as Tuesday night into Wednesday. Storm surge as well as Hurricane Watches could be issued later on tonight for the region.

2pm Update: Milton is now a hurricane and is forecast to be a major hurricane (Category 3 or 4) before making landfall in the western FL peninsula. #ncwx pic.twitter.com/XpaEjsYBQb

— Claire Fry (@clairefrywx) October 6, 2024

While there is still uncertainty in the track, here is the latest on how Milton could impact the Triad and North Carolina as a whole.

Credit: WFMY News 2

GOOD NEWS: The majority of models keep Milton well to the south even as it cross through the west coast of the Florida Peninsula. This is due to high pressure (clockwise rotation) building into the southeastern US through the end of next week. Winds will push Milton to our south and keep it progressing off the coast and away from the United States in the latest track. While this is subject to change slightly, it likely won't deviate much from the current path.

While there is still uncertainty in the track of Hurricane Milton, it is unlikely that western and central portions of North Carolina will receive impacts from the storm. Milton will stay much too far to our south for the majority of our state to feel any impacts. We will stay mostly dry through the next 7 days.

Hurricane Milton's track will take it offshore of the southeastern U.S., but it is possible the Carolina beaches could get some wind and a little rain from outer bands of the storm. However, the greater threat would be erosion from heavy surf and dangerous rip currents through next weekend.

Here's a current map of projected rainfall from Milton. A very small amount of rain could reach southeastern NC with rainfall amounts up to a tenth of an inch or so.

It is also possible that some gusty winds could reach the NC coastline, but the majority of winds (especially tropical storm or hurricane force) will stay to our south as Milton passes through Florida.

In the wake of Helene and the unnamed storm a few weeks ago, there are several parts of NC in need of time to rebuild and regrow. Fortunately, Milton will most likely not be a threat to much of NC at all. At best, the coastline could see a few isolated showers and winds from outermost bands. If the current track changes, please trust that your WFMY News 2 Weather Team will keep you updated with the latest information. Stay tuned.

Related Articles

Fallen firefighters honored with memorial service from Greensboro Fire Department

Community members, firefighters' families, and city council members were in attendance at the service.More VideosGREENSBORO, N.C. — The Greensboro Fire Department held a memorial service on Saturday, Oct. 5 to honor fallen firefighters throughout their history.Not only were Greensboro firefighters in attendance, but so were community members, firefighters' families, and city council members.Dave Coker, the captain ...

Community members, firefighters' families, and city council members were in attendance at the service.

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GREENSBORO, N.C. — The Greensboro Fire Department held a memorial service on Saturday, Oct. 5 to honor fallen firefighters throughout their history.

Not only were Greensboro firefighters in attendance, but so were community members, firefighters' families, and city council members.

Dave Coker, the captain of the Greensboro Fire Department, said it means a lot to honor those who've lost their lives.

"The commitment to do this job, whether it was 30 years ago or last year. Um it, it takes a toll and uh the, the number of fires that, that, that these, these men fought the number of medical emergencies they responded to. We really can't calculate the force for good they were in the city of Greensboro,” Coker said.

He also briefly talked about the 20 personnel from Greensboro deployed in western North Carolina, saying he couldn't be more proud of them.

"To know that um we have those personnel in the western part of the state uh rescuing uh citizens up there. It's a big deal. It, it means a lot,” Coker said.

He said the people deployed have done tremendous acts of bravery -- and that he's inspired by the people he works with.

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Amazon Fire TV: Search for WFMY to find the free app to add to your account. You can also add the app directly to your Fire TV through your Amazon account.

Greensboro pilots fly thousands of pounds of supplies to western NC

Two Greensboro pilots alongside the Petty Family Foundation are doing their part to help relief efforts after Helene.GREENSBORO, N.C. — All across the state, we've seen hurricane relief show up in all forms of transportation; from semi-trucks to helicopters.One week after Helene hit western North Carolina, th...

Two Greensboro pilots alongside the Petty Family Foundation are doing their part to help relief efforts after Helene.

GREENSBORO, N.C. — All across the state, we've seen hurricane relief show up in all forms of transportation; from semi-trucks to helicopters.

One week after Helene hit western North Carolina, there's a homegrown relief effort coming from Greensboro, WFMY News 2's Nixon Norman saw it in action.

Air drops have become the norm in western North Carolina, two young pilots who fly out of Greensboro wanted to pitch in, with the help of the Petty Family Foundation, they've sent thousands of pounds of donations out west.

Pilots flying out of Greensboro could have never imagined what they would see in western North Carolina, "some of my seasoned pilots that have seen actual combat, they're basically saying that sometimes… it's worse… it's like a war zone right now," Aaron Elder said.

Dozens of pilots have stopped by PTI Airport picking up anywhere from 600 to 2,000 pounds per flight. From water bottles to diapers, food and cleaning supplies, pilots based in the Triad and beyond, as well as the Petty Family Foundation, have been rallying together in support of western North Carolina.

"We had people coming with no shoes on, we had people saying that they need food, they need water, they have not received anything for days," Elder said.

Elder is one of two Greensboro pilots who came up with the idea. He and fellow Greensboro pilot Rylee Gaus said they couldn't just stand by.

"This is so unprecedented in our history for sure, especially something to this scale. No one was prepared," Gaus said.

RELATED: 'I love you' | Dolly Parton, Walmart to donate millions to help Helene flood victims

Gaus said when storm videos started hitting social media on Friday, she couldn't stop crying.

"I love being able to have a skill that I can use to help people in a way that I normally couldn't help people," Gaus said.

The Petty Family Foundation has been able to use name recognition to increase donations and assistance.

"Richard petty. I mean, Richard Petty, that's one of the things when you think of North Carolina, you think of NASCAR, you can't not think of the king!" Director of Petty Family Foundation, Shannon Newman said.

Even though these young pilots are just starting out in their aviation careers, they say they've connected with pilots in the area like never before.

"Moving here without any type of connection, any family or friends, this is honestly helped get us acquainted into this vast, generous network of pilots," Elder said.

The group will continue taking donations at PTI Airport Saturday, October 4, from 8:00 a.m. to 4:00 p.m. at 1060 PTI Drive.

They're also in need of volunteers to look through donations, and boxes to send those donations in.

RELATED: Helene supplies & donations: Rumors claim the Red Cross & FEMA are confiscating them, but it's not true.

October 4th Friday Football Fever Scores & Highlights

Eastern Randolph vs. SW Randolph is our GTCC Game of the WeekMore VideosIt's Week 7 of the high school football season here in North Carolina, and there are dozens of area teams in action tonight. We'll have all the scores and highlights right here. Keep checking back for updates!You can show your school pride by subscribing to our YouTube channel and watching all the Triad high school football highlig...

Eastern Randolph vs. SW Randolph is our GTCC Game of the Week

More Videos

It's Week 7 of the high school football season here in North Carolina, and there are dozens of area teams in action tonight. We'll have all the scores and highlights right here. Keep checking back for updates!

You can show your school pride by subscribing to our YouTube channel and watching all the Triad high school football highlights in our Friday Football Fever playlist.

Week 7 High School Football Games Featuring Triad High Schools

Eastern Randolph 49 SW Randolph 0 (F)

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Dudley 49 Smith 6 (F)

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Oak Grove 45 Asheboro 28 (F)

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Central Davidson 63 Ledford 41 (F)

More Videos

West Forsyth 40 Glenn 0 (F)

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Reidsville 66 McMichael 0 (F)

More Videos

Grimsley 48 Western Guilford 0 (F)

More Videos

NW Guilford 45 Page 12 (F)

More Videos

Northern Guilford 63 SW Guilford 0 (F)

Williams 39 Eastern Alamance 21 (F)

East Forsyth 35 Mount Tabor 28 (F)

Randleman 44 Wheatmore 0 (F)

Mount Airy 28 East Wilkes 13 (F)

Reagan 31 Davie County 14 (F)

NE Guilford 54 HP Central 0 (F)

Walkertown 23 Morehead 0 (F)

Eastern Guilford 41 Rockingham County 0 (F)

Reynolds 25 Parkland 3 (F)

West Davidson 14 Thomasville 0 (F)

SE Guilford 36 Ragsdale 35 (F)

West Stokes 30 North Forsyth 21 (F)

East Surry 61 Wilkes Central 14 (F)

Southern Guilford 26 Atkins 21 (F)

Providence Grove 42 Trinity 21 (F)

Starmount 65 North Stokes 0 (F)

Southern Alamance 23 Person 12 (F)

SE Alamance 56 Jordan-Matthews 0 (F)

Graham 20 Chatham Central 14 (F/OT)

North Davidson 35 Montgomery Central 10 (F)

Corvian Community 42 Bishop McGuinness 0 (F)

North Surry 52 North Wilkes 13 (F)

HP Christian 48 Asheville Christian Academy 7 (F)

Salisbury 64 South Davidson 0 (F)

Forbush 22 Elkin 21 (F)

North Rowan 60 East Davidson 6 (F)

North Moore 55 Bartlett Yancey 22 (F)

West Wilkes vs. Surry Central (7 pm) (A final score has not yet been reported for this game.)

Community School of Davidson 14 Carver 6 (F)

Mtn. Island Charter 40 WS Prep 8 (F)

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Subscribe to our daily newsletter Let’s Get 2 It!

Download the WFMY News 2 APP from your Apple or Google Play store.

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Feds might use Greensboro immigrant facility to house displaced Helene survivors, Rep. Kathy Manning says

GREENSBORO, N.C. (WGHP) — A major development could be on the horizon for the currently vacant former American Hebrew Academy in Greensboro.U.S. Rep. Kathy Manning (D-Greensboro) came to the FOX8 Studios on Friday and disclosed that the unused Greensboro Influx Care Facility could be used for victims of Hurricane Helene in western North Carolina.“The federal government has a contract to use that influx care center,” Manning said. “It was a former boarding school, and it was to be used for unaccompanied m...

GREENSBORO, N.C. (WGHP) — A major development could be on the horizon for the currently vacant former American Hebrew Academy in Greensboro.

U.S. Rep. Kathy Manning (D-Greensboro) came to the FOX8 Studios on Friday and disclosed that the unused Greensboro Influx Care Facility could be used for victims of Hurricane Helene in western North Carolina.

“The federal government has a contract to use that influx care center,” Manning said. “It was a former boarding school, and it was to be used for unaccompanied minors, but thanks to the Biden administration’s new border policy, there’s been a drop in the number of unaccompanied minors coming here. That facility has not been used and it’s sitting and available, but it’s going to a variety of steps to make sure the facility can be used for people whose lives have been turned upside down, whose homes are no longer habitable because of Hurricane Helene.”

Manning says the federal government is currently reviewing its contract for that property to verify if the facility could be repurposed for storm victims or to see if that contract could be modified.

Other issues that still need to be figured out include determining who would bear the cost of running the facility and working with the Home Owner’s Association for the surrounding neighborhood.

Manning described the process as being “underway,” and the Department of Health and Human Services has been working on this “for several days now.”

The DHHS provided the following statement, “HHS will do all that we can to help support families impacted by Hurricane Helene. We are working closely with state and local health authorities, as well as with our partners across the federal government, to provide public health and medical support. We are currently working with officials to provide additional resources, within our legal authority. HHS will continue to use every lever we can to help families impacted.”

There was a bit of pushback in the past from residents when the facility was supposed to be used as a transitional facility for migrant children.

Many residents shared on and off camera that they think the unused facility would be great for housing western North Carolinians in need.

“Everybody’s always worried about the community and who’s coming into the community … A situation like this, I think people are extremely understanding and aware … It would probably be something more than just a housing option for the community. I think this area would chip in and do other stuff as well to make sure they fit in and felt comfortable,” said Fred Lewis, a resident.

Greensboro Mayor Nancy Vaughan said she’s on board.

“We don’t really have a role in this except that we came up with the idea of let’s use it as a storm center … The government is really involved or the federal government working with their subcontractor and things like that. As far as what I think the City of Greensboro would do for these individuals, I think they would see an outpouring of support like they’ve never seen before,” Vaughan said.

Other city leaders are also on board.

“I think she is exactly right in exploring the opportunity for the Greensboro area to try to assist our fellow North Carolinians in need,” Greensboro City Councilmember At-Large Hugh Holston said.

If families were to stay there, the kids would need access to education.

Guilford County Schools says it would assist if families want to enroll their students. They have already started to share information with principals about the process. Typical paperwork needed for enrollment won’t be required.

Background

In June 2022, plans became official to transform the former American Hebrew Academy property, which closed in 2019, into a transitional facility for immigrant children under the management of the U.S. Department of Health and Human Services.

The site, now known as Greensboro Influx Care Facility, was planned to house unaccompanied immigrant children temporarily — about two or three weeks — while family members and sponsors were located. The facility was intended for children ages 13 through 17 and has a capacity of up to 800 beds.

The Greensboro ICF was designated operational starting March 15 but had its operational status changed on June 28 when the DHHS announced that operations were being “ramped down.” No children have been housed in the facility at any point, and the June status change led to a decrease in staffing.

“It will continue to have no children in care but must be ready to resume operations and accept children eight weeks after being notified by ORR,” HHS wrote in the document.

Mayor Nancy Vaughan shared more clarifying comments on Facebook, writing “Leadership for the Office of Refugee Resettlement with oversight for the Logistics at the Greensboro Children’s Center shared that as of Sunday, June 23, 2024, the facility ramped down its operations to ‘facility upkeep.’ This means the amount of people on site keeping the facility in a ready state will ebb and flow, but generally there will be fewer people. While the site will continue to have no children in care, it must be ready to accept children for care eight weeks after being notified by ORR of a need for capacity. We will continue to keep a pulse on operations and share anything of significance.”

The property on Hobbs Road is 100 gated acres that include 31 buildings of 412,712 square feet, an $18 million athletic center and natatorium, a variety of athletic fields and a 22-acre lake.

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