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Swept Away Restoration & Carpet Cleaning

JOANA RUFO
PO Box 1134 Ashland, Oregon 97520
Contractor's Bio

Water Damage Restoration in Ashland, OR

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Ashland, OR is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Ashland. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Ashland.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Disaster Owner

JOANA RUFO

Swept Away Restoration & Carpet Cleaning

Disaster Response Introducing Swept Away Restoration & Carpet Cleaning: The Premier Choice for Emergency Clean-Up**

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From water and fire damage to mold remediation, ( Swept Away Restoration & Carpet Cleaning ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( Swept Away Restoration & Carpet Cleaning ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.

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PO Box 1134 Ashland, Oregon 97520

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Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Ashland, OR

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Ashland, OR, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Ashland?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Ashland, OR, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Ashland restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Ashland, OR, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Ashland, OR

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Ashland, OR, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Ashland rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Ashland, OR

Immediate care when you need it - UH Urgent Care locations in Ashland and Mansfield

Getting sick is never fun. Whether a sore throat, runny nose or skin rash, you don’t want to wait days to see a doctor.UH Urgent Care can get you the care you need when you need it most. We offer patients same-day, walk-in urgent care for minor injuries and illnesses. The visits allow you see a provider quickly, treat minor illnesses and get back to feeling your best.University Hospitals Samaritan Medical Center has two urgent care locations, both with board-certified providers. UH Samaritan Urgent Care is ...

Getting sick is never fun. Whether a sore throat, runny nose or skin rash, you don’t want to wait days to see a doctor.

UH Urgent Care can get you the care you need when you need it most. We offer patients same-day, walk-in urgent care for minor injuries and illnesses. The visits allow you see a provider quickly, treat minor illnesses and get back to feeling your best.

University Hospitals Samaritan Medical Center has two urgent care locations, both with board-certified providers. UH Samaritan Urgent Care is located at 663 E. Main St., Ashland. UH Samaritan Richland Health Center Urgent Care is at 1033 Ashland Road, Mansfield. Both locations are open 9 a.m.-6:30 p.m. Monday-Friday and 8 a.m.-4 p.m. Saturday.

Illnesses or injuries that can be treated at an urgent care include, but are not limited to:

Tests for certain conditions are available including flu, COVID, strep throat and pregnancy.

Same-day sick care visits are available at the urgent care locations. UH Samaritan Richland Urgent Care has on-site X-ray and outpatient laboratory services.

UH Urgent Care locations use integrated technology through MyChart, allowing caregivers to share information about a patient’s urgent care visit with their University Hospitals physician.

What to take along to the urgent care appointment

Providers can diagnose and treat minor injuries and illnesses for adults and children. We accept most major insurance plans and coordinate referrals with University Hospitals providers if you need further care.

Experiencing an illness or injury is scary. Knowing there are options in your community provides peace of mind.

Next time you’re not feeling well, remember care is close to home. Visit UHhospitals.org/UrgentCare to find care near you.

Christina Vanderpool, RN, BSN, is the community outreach nurse at University Hospitals Samaritan Medical Center in Ashland.

Should the Ashland Avenue bridge in Green Bay be rebuilt or lowered? WisDOT plans fall public meetings

GREEN BAY - The Wisconsin Department of Transportation wants to hear from you this fall about how to reconstruct the Ashland Avenue bridge in 2031.WisDOT plans to host several public project kickoff meetings in October or November as it studies how to replace the four-lane viaduct over a 33-acre property owned by Canadian Nati...

GREEN BAY - The Wisconsin Department of Transportation wants to hear from you this fall about how to reconstruct the Ashland Avenue bridge in 2031.

WisDOT plans to host several public project kickoff meetings in October or November as it studies how to replace the four-lane viaduct over a 33-acre property owned by Canadian National. The state wants to gather input from residents, motorists, business owners, property owners and neighborhood stakeholders as it weighs options to rebuild the section of Ashland, also known as State 32, between Ninth Street and the Mason Street overpass.

The Ashland viaduct will be 76 years old when work is currently slated to start. At this point, it has outlasted its original purpose: To let traffic bypass a functioning rail yard.

The rail site now sits empty, idle for the last decade. Drivers and pedestrians now bypass an expanse of brush and weeds where railroad tracks, a roundhouse, and other commercial buildings that date back to the 1880s used to be.

City officials and staff have already started to contemplate the impact the once-in-a-century reconstruction project could have on the west side, especially in concert with other road construction plans and redevelopment projects. And they've turned their attention to empty rail yard below Ashland Avenue, too.

One option sure to get some attention would be to remove the overpass and reconstruct Ashland Avenue “at grade,” or at ground level. The technical term in this case would be to "remove the grade separation" between Ashland and the existing street network below it, according to Steve Grenier, Green Bay's director of Public Works.

How we got here: Historic rail yard use ended after more than 100 years. Green Bay added site onto tax rolls 5 years ago

CN’s rail yard has been a part of Green Bay’s west side for at least 135 years, according to Brown County historic maps and photos.

Brown County plat maps from 1889 indicate the property is the Milwaukee and Northern Railroad yards. The plat map included a roundhouse, an L-shaped building, and many rail lines for storing shipping cars.

The Ashland Avenue overpass we know today was constructed over the rail yard’s eastern end in 1955. Around the same time, between 1948 and 1960, the yard’s roundhouse was demolished. The L-shaped building was demolished in the 1990s, though you can still see its footprint on satellite images.

The site saw diminished use into the 2010s, until 2013 when CN removed the rail lines from the site, idling it. Currently, CN lists the yard as a “rail development site.”

The properties were tax-exempt until the city added them back onto the tax rolls in 2019. The three parcels currently have a combined assessed value of $1.8 million.

CN: Rail yard not for sale; Green Bay still wants to talk

The Green Bay City Council in March hired a law firm that specializes in engaging railroads to help the city “progress conversations on the acquisition of the abandoned rail yard,” the council resolution read. Green Bay City Council member Brian Johnson, whose district includes the Ashland Avenue bridge and rail yard site, introduced the request. He also said its time for the Ashland Avenue viaduct to come down to grade.

“That site has been idle for years. It’s sat idle for that long, it’s time to have a conversation,” Johnson said. “Right now is the opportunity, given what’s currently happening with the Ashland Avenue viaduct.”

CN sent the following statement to the Press-Gazette in response to an interview request: "CN has met with city and is aware of their interest in the property. Unfortunately, it is not for sale."

Johnson said the city still needs to understand CN’s future plans for the 33-acre property since it could have a major influence on WisDOT’s construction plans and the future development of Green Bay's west side.

“The reality is there’s never been a lot of motivation for the railroad to communicate with us,” Johnson said. “We’re not looking for an adversarial dialogue here. We’re looking for folks who know how to talk to the right people to expedite this discussion."

Ashland Avenue viaduct replacement projected to cost $11 million

Green Bay Public Works officials have inquired about the condition of the viaduct since 2012. Ashland Avenue is a state highway, but the city is responsible for its maintenance and upkeep. WisDOT recently completed a condition assessment and determined the viaduct cannot be repaired again and needs to be replaced.

Grenier said the Public Works Department would support the removal of grade separation between Ashland Avenue and the street grid below "if there isn't a true need for it any longer." He said that from a maintenance standpoint, bridge spans require additional staff time and maintenance compared to an at-grade road.

"We'd support bringing Ashland Avenue back down to ground level," Grenier said. "It provides better connectivity and an opportunity for redevelopment of the CN rail yards on either side of the roadway."

An Ashland Avenue connected into the existing street grid could intersect with Fifth and Sixth streets north of the rail yard. South of the rail yard, an at-grade street could connect into Seventh and Eighth streets, too, both of which currently terminate at the base of the Ashland Avenue bridge. It could also improve traffic flow north of the bridge, which drops northbound traffic right into an intersection with Third Street and the major intersection with West Mason Street.

The Green Bay City Council on June 25 approved a revised state-municipal financing agreement between WisDOT and the city regarding the bridge/viaduct replacement project. The revised financing agreement puts the projected total project cost at $11 million with the city to pay for about $513,000 of the engineering costs.

What's your idea for the Ashland Avenue viaduct? WisDOT wants to hear from you at fall meetings

Right now, WisDOT does not have any preferred plan, approach or idea for how to reconstruct this segment of Ashland Avenue, WisDOT spokesperson Mark Kantola said.

The department's fall public meetings and the input people provide during them will help planners and engineers decide what design the state picks for the new Ashland Avenue. The department wants to hear from nearby residents, motorists, property owners, businesses and others. Kantola said the department will soon finalize the date and location for the fall public kickoff meetings and that the public can expect an event similar to the Mason Street bridge reconstruction kickoff meeting held in November.

At the fall meeting, project managers will provide an introduction to the study, the scope of the road project, the timeline and offer attendees the chance to provide their preliminary input on how the road should be reconstructed, what bicycle and pedestrian amenities to include, how to address speeding concerns and the merge conditions the current Ashland viaduct and Mason Street bridge create for traffic.

"We need a lot of opinions on the impacts," Kantola said. "The people who use this area all the time will provide us a lot of key information."

Ashland Avenue viaduct, Mason Street bridge, Shipyard, and coal piles plans will change Green Bay's west side, even without CN rail yard

Even if the city does not make headway with CN on the rail yard properties, the reconstruction of Ashland only adds to the dramatic changes Green Bay's west side could see in the next decade.

Green Bay is developing new recreational amenities and spaces to complement private development of housing and commercial spaces. Road and bridge reconstruction projects could enhance connections between neighborhoods and reconnect street grids, perhaps even open up additional land for new development.

“The Mason Street bridge, the Shipyard redevelopment, the coal piles, the rail yard redevelopment. These things are huge, but take decades," Johnson said.

Contact Jeff Bollier at (920) 431-8387 orjbollier@gannett.com. Follow him on Twitter at @JeffBollier.

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