Water Damage Restoration in Portland, OR
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Reed College in Portland to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Portland, OR is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Portland. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.


Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.

Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.



Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response, It's All About You
Like Pittock Mansion in Portland, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Portland.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference

Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.



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Your Guide to Water Damage Restoration in Portland, OR
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Willamette View in Portland for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Portland, OR, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Portland?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Washington Park in Portland. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Portland, OR, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to The Grotto in Portland, we can repair and restore it.

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Portland restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Portland, OR, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Portland, OR
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.

The Water Damage Company in Portland, OR, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Le Pigeon in Portland. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Portland rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Portland, OR
Knicks assistant Maurice Cheeks watches national anthem singer nail performance 22 years later
Jason Quickhttps://www.nytimes.com/athletic/6199676/2025/03/13/national-anthem-performance-nba-maurice-cheeks-knicks/
PORTLAND, Ore. — When Maurice Cheeks was coach of the Trail Blazers, he had a wonderful approach to dealing with stress, chaos and/or conflict that often intersects with life in the NBA.“It’s just a moment,” he would say. “It will pass.”But sometimes, moments don’t just pass. Sometimes, moments live on and help shape a life.Just ask Natalie Zito (neé: Gilbert).On Wednesday night in Portland, she was back in the building that changed her life, performing a stunning r...
PORTLAND, Ore. — When Maurice Cheeks was coach of the Trail Blazers, he had a wonderful approach to dealing with stress, chaos and/or conflict that often intersects with life in the NBA.
“It’s just a moment,” he would say. “It will pass.”
But sometimes, moments don’t just pass. Sometimes, moments live on and help shape a life.
Just ask Natalie Zito (neé: Gilbert).
On Wednesday night in Portland, she was back in the building that changed her life, performing a stunning rendition of the national anthem, the same song that threatened to haunt her had it not been for Cheeks.
“I feel like it was yesterday that we were in this moment,” Zito said.
It was 22 years ago, 20 seconds deep into the National Anthem, when then-13-year-old Natalie Gilbert forgot the words. If her brain freeze wasn’t bad enough, it felt like the entire world was watching and waiting for the silence to end. It was before Game 3 of the playoff series between Portland and Dallas. In front of 20,000 fans. And a national television audience.
“That moment where I was standing there looking around, that felt like forever,” Zito remembered. “But then … he was just like there. Like, the second I turned over my shoulder, he was right there and he was like, ‘No, we’re not gonna do this … you’re gonna finish this song.’ ”
It became one of the most memorable and viral moments in national anthem history — Cheeks coaching her through the lyrics, one arm around her shoulder, the other conducting the sellout crowd to join in. She finished to a rousing ovation and melted into Cheeks’ chest.
“That’s a hard time in a young child’s life, where something like that happens on national television,” Zito said. “That moment really stuck with me.”
On Wednesday, the moment came full circle. With Cheeks on the sideline as an assistant coach with the New York Knicks, Zito stood at half court and belted out “The Star-Spangled Banner.” There were no hiccups, no pauses, just full-throated perfection.
“I’d give it a solid nine,” Zito said.
Near the end of her rendition, the video board flashed to Cheeks, who was smiling from ear to ear, proud as he was that day 22 years ago.
For Zito, Wednesday wasn’t so much closure as it was a celebration of that moment 22 years ago. It was, as Cheeks likes to say, just a moment. But it was a moment that she believes helped define her.
“It made me a much stronger individual,” Zito said. “I can face adversity or anything that’s coming at me. I just push through now, because that’s probably the worst thing that can happen to you when you are 13 and in middle school.”
Even as she became a national story, appearing on national talk shows, she said she was hazed first at Waluga Middle School in Lake Oswego and later at West Linn High. She said she was “picked on” and when she walked down the halls, students whispered. She would seek comfort at lunch by eating in the privacy of a bathroom stall.
“Awful, right? The kids were brutal … brutal … all the way through high school,” she said. “But I feel like it really made me a stronger person, so I wouldn’t change a thing.”
After high school, she moved to Southern California and took voice lessons. She became a professional performer at the McCallum Theater in Palm Desert and also sang at weddings, birthdays and corporate events. Later, she moved to San Francisco and met her future husband, Michael.
Now, she is a vice president for Environmentally Conscious Recycling (ECR), and although she lives in Boise, Idaho, she visits the Portland ECR offices often. Coincidentally, ECR this season became a sponsor with the Blazers, and she told the team about her past, back when her last name was Gilbert.
She found out a month ago that she would sing on Wednesday, with Cheeks in attendance. Then, as a surprise, she got to meet him pregame. A photograph was taken of the two, and by the first quarter, she had a copy in hand.
“I owe a lot to this man,” she said, showing the photo. “He’s a really stand-up human being. He was like, ‘How long has it been? How are you? How is life? Is this your family? It was so great to see him all these years later, and he’s still just like a great, personable man.”
The Knicks would not allow Cheeks to speak, per team policy.
On Wednesday, her two daughters, ages six and seven, were at the Moda Center to see her perform the anthem. They had seen the video of mom, when she was 13, being rescued and coached through the most trying of moments. Now, they have a better version to remember.
“It’s the best example I can show my children,” Zito said. “That, hey, it’s OK to make mistakes. It’s all about how you recover from them.”
(Photo of Natalie Zito: Bruce Ely / Portland Trail Blazers)
Jason Quick is a senior writer for The Athletic. Based in Portland, he writes about personalties and trends of the NBA, with a focus on human connections. He has been named Oregon sportswriter of the year four times and has won awards from APSE, SPJ, and Pro Basketball Writers Association. Follow Jason on Twitter @jwquick
Weather Impact Alert days: freezing temperatures; potential snow or freezing rain in Portland Thursday, Friday
kgw.comhttps://www.kgw.com/article/weather/weather-impact/portland-potential-snow-freezing-rain-weather-impact-alert-days-thursday-friday/283-4d6709f5-a0e3-46a7-813d-0f00ea1e2a7e
The Portland metro area could see snow flurries or up to three inches of snow Thursday morning. There could be more snow or freezing rain Friday morning.PORTLAND, Ore. — KGW has called Weather Impact Alert days each morning this week for freezing temperatures, and Thursday and Friday due to the threat of snow or freezing rain for parts of the Willamette Valley, including the Portland metro area.See the latest forecast from KGW...
The Portland metro area could see snow flurries or up to three inches of snow Thursday morning. There could be more snow or freezing rain Friday morning.
PORTLAND, Ore. — KGW has called Weather Impact Alert days each morning this week for freezing temperatures, and Thursday and Friday due to the threat of snow or freezing rain for parts of the Willamette Valley, including the Portland metro area.
See the latest forecast from KGW
Temperatures overnight and into the morning hours will be in the 20s around the valley this week. Anyone spending an extended period of time outside will want to dress for cold weather.
The Portland metro area could see snow flurries or up to three inches of snow Thursday morning before it tapers off in the afternoon. Temperatures will rise a few degrees above freezing during the day, but will fall back below 32 degrees Thursday night. That would cause any snow and ice that fell to either stay frozen or re-freeze. It's likely that snowfall will transition to freezing rain Thursday night, as the next band of precipitation moves in.
The last round of precipitation will arrive as freezing rain or snow Friday morning. The afternoon could see some clearing.
Temperatures are expected to stay below freezing Saturday morning, and anything remaining on the ground will melt in the afternoon as a warmer weather system moves in. Saturday afternoon will be above freezing.
Thursday late morning and Friday morning of this week for parts of the Willamette Valley for possible sticking snow and/or freezing rain.
Potential for accumulating snow and/or freezing rain in the Portland metro area on Thursday and Friday. Roads could be slick and/or icy. The winter weather could cause school closures or delays.
Before Thursday, monitor forecasts for the latest details. If snow sticks and accumulates, or there's ice on the roads, the streets will be slick. Drivers should stay off the roads or use extra caution if they have to travel.
It’s our goal to make sure you have the most accurate and up-to-date information about the weather and its impact on you. The new KGW Weather Impact Alerts will be just that, alerts as far in advance as possible, so that you can be armed with accurate information to keep yourself and your family safe.
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