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Swept Away Restoration & Carpet Cleaning
JOANA RUFO
PO Box 1134 Ashland, Oregon 97520
Water Damage Restoration in Portland, OR
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Reed College in Portland to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Portland, OR is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Portland. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.
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Dealing with property damage can be overwhelming. You're likely concerned about a few key things:
Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.
Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.
Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.
Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.
Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.
Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.
Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.
Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.
Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
At Disaster Response, It's All About You
Like Pittock Mansion in Portland, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Portland.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference
Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.
Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.
Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.
JOANA RUFO
Swept Away Restoration & Carpet Cleaning
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PO Box 1134 Ashland, Oregon 97520
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Your Guide to Water Damage Restoration in Portland, OR
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Willamette View in Portland for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Portland, OR, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Portland?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:
Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.
Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to
Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Washington Park in Portland. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.
Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.
Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.
Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Portland, OR, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to The Grotto in Portland, we can repair and restore it.
Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Portland restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:
Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.
Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.
Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.
Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.
Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Portland, OR, to prevent further harm. Here are the top three types of water damage you should know about:
Clean Water Damage
This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.
Gray Water Damage
Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.
Black Water Damage
The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:
- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Portland, OR
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
The Water Damage Company in Portland, OR, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Le Pigeon in Portland. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Portland rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Portland, OR
Why this Portland neighborhood has become the ice cream capital of Oregon
Jamie Halehttps://www.oregonlive.com/dining/2025/07/why-this-portland-neighborhood-has-become-the-ice-cream-capital-of-oregon.html
It’s not hard to find good ice cream in Portland – and we’re not just talking about Salt & Straw.While the city may be associated with the quirky 2010s-era ice cream parlor (which has since expanded to several other major cities and Disneyland), Portland has since developed a much broader ice cream scene that has seen high-quality scoop shops popping up all over town....
It’s not hard to find good ice cream in Portland – and we’re not just talking about Salt & Straw.
While the city may be associated with the quirky 2010s-era ice cream parlor (which has since expanded to several other major cities and Disneyland), Portland has since developed a much broader ice cream scene that has seen high-quality scoop shops popping up all over town.
But, for some sweet reason, some of the city’s very best ice cream spots have begun to cluster around one area in particular: Southeast Division Street.
Officially known as the Richmond neighborhood, this stretch of Division between Southeast 50th and Southeast 29th avenues has five of the best loved ice cream shops in town. A sixth is found just blocks away. For anyone looking to sample Portland’s frozen treat renaissance, this ice cream corridor is not only convenient, it’s vital.
Whether you’re just looking for a scoop or two after dinner, or you’re somebody who takes their ice cream tasting seriously and plans to do them all in one day, these are the five (OK, six) spots to check out in the ice cream corridor of Southeast Portland.
Eb & Bean
This humble frozen yogurt shop earns points for its spacious interior, ample amount of seating and wide array of flavors and toppings. Making up combinations is the real fun here, which you can do after an obligatory taste test of their array of dairy and non-dairy flavors. On our visit, we tried a swirl of Matcha Lavender and Blueberry Tart, topped with crumbled Oat Streusel – a delicious and aesthetically appealing combination. However, the Marionberry Pancake flavor was the real winner, which our young taster decided to top with little colored chocolate candies.
Eb & Bean, 3040 S.E. Division St., open noon to 10 p.m. Monday-Thursday, 11 a.m. to 11 p.m. Friday-Sunday; ebandbean.com.
Salt & Straw
Salt & Straw is known for its wild, monthly rotating flavors, some of which are good and some of which … are interesting. But the standard, always-on-offer flavors are mostly good-to-great, especially Gooey Chocolate Brownie, Strawberry Honey Balsamic with Black Pepper and Sea Salt with Caramel Ribbons. Another Salt & Straw bonus? It’s open every single day, from 11 a.m. to 11 p.m., meaning you can even get a scoop on a Monday before lunch.
Salt & Straw, 3345 S.E. Division St., open 11 a.m. to 11 p.m. daily, saltandstraw.com.
Kate’s Ice Cream
The only thing shocking about Kate’s Ice Cream is that it didn’t come along sooner. The plant-based ice cream shop opened its first location in North Portland in 2022, quickly earning a loyal following that spawned an expansion to the west side of town and, this year, to Southeast Division, via a summertime pop-up at Better Days Cafe. Kate’s menu features spins on classic flavors, like their strawberry ice cream that’s swirled with strawberry jam, but there are some novel inventions too, like the floral Rose Water Cardamom Almond. The seasonals are where Kate’s lets their freak flag fly: This summer’s Strawberry Chocolate Potato Chip didn’t quite hit for us, but you have to appreciate the swing.
Kate’s Ice Cream, 3551 S.E. Division St., noon-10 p.m. Friday-Saturday, noon to 9 p.m. Sunday, katesicecream.com.
Pinolo Gelato
Earlier this month, we named Pinolo Gelato as our favorite ice cream spot in Portland and we stand by that call. Pinolo’s flavors are impeccable and the gelato is made daily in house. Gelato has less sugar and fat than ice cream and it is not quite so cold, which, in the best case scenario, gives it a softer texture. Pinolo is a best case scenario. Our advice? Try everything and then pick a couple of the flavors that speak to you. You can’t go wrong with Cioccolato or Hazelnut, but don’t skip the special flavors, which turn over about every two weeks and earlier this summer included Foresta, a smooth gelato that tasted just like stepping into a forest and was created using foraged new growth fir tips.
Pinolo Gelato, 3707 S.E. Division St., open 11:30 a.m. to 10:30 p.m. daily, pinologelato.com.
Cornet Custard
Custard is another riff on ice cream, this time featuring more eggs. At Cornet Custard, each quart is made with 12 eggs, which makes the flavors here super creamy. Here those creamy flavors turn over frequently, so grab a pint if you find something you love. And whichever flavor you get, expect a delightfully heavy hand on the mix-ins, tons of flavor and fancy, imported cones. All the options are good ones at Cornet but if they have something with peanuts on the menu, Peanut Hot Fudge Sundae or Chocolate Peanut Butter, get one of those. If you can’t make it to Division Street for this one (though, you really should try), you can DoorDash pints and a four pack of cones and recreate the magic on your street.
Cornet Custard, 4529 S.E. Division St., open noon to 9:30 p.m. Thursday-Saturday, noon to 8:30 p.m. Sunday, cornetpdx.com.
BONUS: Fifty Licks
Fifty Licks has become a Portland institution. First opened in a bright blue truck on Southeast Belmont Street, the business has since expanded to three locations around the metropolitan area – four, if you count the Southeast Burnside location that burned down last year. The fire left Fifty Licks’ Southeast Clinton location as its only eastside scoop shop, where it does steady business just two blocks off the main drag on Southeast Division. Don’t expect a lot of turnover with the flavors, which are a little more mainstream than founder Chad Draizin’s original creations. Oregon Strawberry and Lavender Salted Caramel make a nice floral combo, but don’t sleep on the Mocha Mudslide, which might be the best flavor going right now.
Portland and other Oregon cities will soon feel impacts of a failed transportation bill
Vasili Varlamoshttps://kval.com/news/local/portland-oregon-cities-will-soon-feel-impacts-of-a-failed-transportation-bill-politics-kotek-republicans-democrats-money-funding-buses-transit-repairs-roads-highways
PORTLAND, Ore. (KATU) — Portland and other Oregon cities will soon feel the impacts of the legislature’s failure to pass a transportation package this session. The Portland Bureau of Transportation (PBOT) has announced that cuts to its services are forthcoming.“The City of Portland Bureau of Transportation (PBOT) is disappointed that the Oregon Transportation Reinvestment Package did not pass in the legislative session this year, putting critical maintenance and safety services at risk," said PBOT in a statement...
PORTLAND, Ore. (KATU) — Portland and other Oregon cities will soon feel the impacts of the legislature’s failure to pass a transportation package this session. The Portland Bureau of Transportation (PBOT) has announced that cuts to its services are forthcoming.
“The City of Portland Bureau of Transportation (PBOT) is disappointed that the Oregon Transportation Reinvestment Package did not pass in the legislative session this year, putting critical maintenance and safety services at risk," said PBOT in a statement to KATU News Monday night.
The Bureau stated that it will have 50% less capacity to respond to requests from the public for basic safety improvements. This means PBOT will have a reduced ability to respond, likely due to having fewer staff members with the necessary expertise to handle those requests, according to PBOT.
PBOT added that there will be delays in traffic signal upgrades on busy corridors, and up to 300 streetlights will not be repaired this year.
Major projects underway will face delays because of a reduction in available staffing. This includes maintenance and safety improvement projects.
"I am deeply disappointed the state legislature failed to make the critical investment our transportation system needs," said Portland Mayor Keith Wilson in a statement. "Vital infrastructure jobs are on the line, and our ability to deliver basic safety services like filling potholes and improving traffic conditions is at risk. I urge the legislature to act quickly and deliver a solution that supports all Oregon communities, including Portland."
TriMet also faces steep cuts without new funding. While TriMet stated that its 2026 budget did not assume an increase in funding from the transportation bill, the agency indicated that it will have to reduce up to 25% of its bus service and 10% of its MAX service by 2032.
“This outcome will have devastating repercussions for our region, and it jeopardizes the progress TriMet has made to grow our ridership and improve our service coming out of the COVID-19 pandemic,” said TriMet spokesperson Roberta Altstadt.
Portland roads are already in rough shape. A report from PBOT in February said that 64% of local streets and 56% of busy streets are in poor or very poor condition.
The report also listed the funds required to implement safety improvements to the city's transportation infrastructure. The report states that an annual investment of $250 million for arterial pavement and $210 million for local pavement is required to upgrade road conditions from poor to either fair or good status across Portland.
The report requested a total of $600 million for PBOT to repair transportation infrastructure. The other dollars would go toward bridge maintenance, street light and signal operations, parking operations, and more.
"One thing about infrastructure investments. It's expensive, and if you don't fix them on some schedule, it's only going to get more expensive over time," said Jim McCauley, legislative director with the League of Oregon Cities.
McCauley said he expects cities across the state to begin making cuts without a transportation funding package in place. He added that the best outcome would hopefully be a special session.
"I would anticipate that other cities out there are going to be looking at a similar type of service cuts. I think a number of them were anticipating some kind of an increase here over time, but until a transportation package comes forward with new revenue, they're not going to get any additional funding," said McCauley.
KATU reached out to the Governor's office for an update on if she intends to call a special session or not. Her office stated that there are no further updates at this time.
Beaverton Mayor Lacey Beaty said the city will also likely have to make cuts to some services, and that roads will soon deteriorate without much-needed funding.
"We're going to have an immediate backlog of services, our roads right now are going to go from about 70% quality and dip under 60%. When they dip under 60, we can no longer put a top coat on them; we have to redo the entire road," said Beaty.
Mayor Beaty said it's important for Oregonians to understand that streets are a municipality's number one capital investment. She added that without a quick fix, there could be even more trouble down the road.
"We know we have about five years until our roads hit a point of no return. That's a very small window for us to operate in, and so the longer it takes for them to figure this out, the harder and more costly it's going to be for us to catch up," said Beaty.
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