Water Damage Restoration in Kingston Springs, TN
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Harpeth Middle School in Kingston Springs to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Kingston Springs, TN is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Kingston Springs. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

- Water Damage Restoration in Kingston Springs, TN
- At Disaster Response, It's All About You
- Your Guide to Water Damage Restoration in Kingston Springs, TN
- Top 3 Types of Water Damage
- Our Process for Water Damage Restoration in Kingston Springs, TN
- The Water Damage Company in Kingston Springs, TN, You Can Trust

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.

Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.



Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response, It's All About You
Like Narrows of the Harpeth Tunnel in Kingston Springs, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Kingston Springs.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference

Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.



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Your Guide to Water Damage Restoration in Kingston Springs, TN
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to The Pearl at Fairview in Kingston Springs for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Kingston Springs, TN, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Kingston Springs?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at LL Burns Park in Kingston Springs. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Kingston Springs, TN, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Carnton in Kingston Springs, we can repair and restore it.

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Kingston Springs restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Kingston Springs, TN, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Kingston Springs, TN
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.

The Water Damage Company in Kingston Springs, TN, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Maple Creek Bistro in Kingston Springs. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Kingston Springs rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Kingston Springs, TN
Kingston Springs brings back 'No Mow April' for second year in a row
Robb Coleshttps://www.newschannel5.com/news/kingston-springs-brings-back-no-mow-april-for-second-year-in-a-row
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Posted 9:08 AM, Apr 01, 2025
KINGSTON SPRINGS, Tenn. (WTVF) — With all the rainfall this week, your lawnmower may be getting a bit of a break, but some environmental advocates are hoping folks extend that break for this entire month.
The No Mow April movement is back and returning to a Middle Tennessee community for its second year in Kingston Springs.
"I'm in the middle of getting my soil together," said Vicki Gann, a Kingston Springs resident and participant in this year's No Mow April. "I love my backyard. My husband lets me do whatever I want and he just works around it."
Along with her husband Greg, the two have called Kingston Springs home most of their lives.
"We've been here almost 50 years," Vicki said.
However, starting last year they took a hands-off approach to caring for their lawn for the month of April.
"Our neighbors across the street posted on social media that they were going to participate," said Greg Gann, Vicki's husband, and participant in No Mow April.
Thanks to that post, the Ganns are taking part in No Mow April for the second year in a row.
City leaders are encouraging folks to refrain from cutting their grass for the whole month.
"Let the grasses grow a little bit more, to give the pollinators, especially an environment to live in and help them get their season started,” said John Lawless, City Manager for Kingston Springs.
In addition to helping bees and other insects, it may even help soak up some of the rainfall we're getting.
“The more grasses that you have, the better absorption that the ground is going to have," Lawless said.
According to Nashville-based Cumberland River Compact, when grasses grow taller, they develop longer roots which can even help filter out pollutants rainwater may pick up after it falls on the ground.
In Kingston Springs, so far three homes have signed up and picked up signs for No Mow April, but city officials are hoping to see that number grow.
"We anticipate probably to have 20 or 30 people sign up,” Lawless said.
For the Ganns, their no-mow month started a little early and they're putting their own spin on it.
"This year I'm not cutting in March and then in the middle of April I'll cut it so it's really no mow half April half March," Greg Gann said.
City leaders said the parks department in Kingston Springs will also be taking part, but they will be cutting some of the soccer fields and other athletic venues used for recreational sports.
Click here for more information on No Mow April in Kingston Springs.
Do you have more information about this story? You can email me at robb.coles@newschannel5.com.
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I'm not sure there is a story that's brought a bigger smile to our faces than this one celebrating Ms. Marie. The story of her service during World War II is amazing in itself — she is a true Rosie the Riveter! What was also amazing was to see was how an entire community turned out to celebrate her. You've got to check this out!
-Carrie Sharp
Copyright 2025 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
The Little Slice of England in Kingston Springs, Tennessee
Bree Fabbiehttps://www.belmontvision.com/post/the-little-slice-of-england-in-kingston-springs-tennessee
Rain pours over a small building, mismatched tables and Adirondack chairs right off U.S. 70 in Kingston Springs, Tennessee.Two tin silos sit adjacent to the building and the sound of rain bounces off them mixing with instrumental jazz music emanating from the patio behind.On the covered patio, surrounded by tables covered with floral printed tablecloths, vases of fresh flowers and tea sets, sit two ladies in colorful fleece pullovers - Lesley Mortimer- Wallace and Genevieve Neace - owners of the Yorkshire Deli.“Thi...
Rain pours over a small building, mismatched tables and Adirondack chairs right off U.S. 70 in Kingston Springs, Tennessee.
Two tin silos sit adjacent to the building and the sound of rain bounces off them mixing with instrumental jazz music emanating from the patio behind.
On the covered patio, surrounded by tables covered with floral printed tablecloths, vases of fresh flowers and tea sets, sit two ladies in colorful fleece pullovers - Lesley Mortimer- Wallace and Genevieve Neace - owners of the Yorkshire Deli.
“This is a very traditional British type day, the drizzle and the chill in the air,” said Lesley in a subtle English accent.
The two friends opened the English style deli in 2022, but their friendship ignited long before then.
Lesley and Genevieve first met while working on Guns n’ Roses’ “Chinese Democracy” tour in 2010 and traveled the world together.
The women eagerly talk over each other and giggle as they tell their story of rekindling their friendship years post-tour and opening the deli.
In 2020, Genevieve was living in Kentucky, waiting to see what the future would hold. Lesley was in Tennessee, trying to figure out what to do with the land she purchased while working on Justin Bieber’s tour in 2016.
“When I bought this property, it was a field with hay wheels, small town vibes, like this was a hay farm,” Lesly said.
She had grandiose dreams about what she wanted the land to be but wasn’t sure how to make them come to life.
“Just anything was possible in my brain, the music industry can do a number on you. I have this confidence that like your average girl just doesn’t have,” she said.
As Facebook friends, the two would catch up from time to time, but one chat in 2020 changed their lives.
Lesley messaged Genevieve, asking her to move closer to help start a farm-to-table deli.
“I didn’t even hesitate because nothing else was going on,” said Genevieve. “I packed up and moved to Nashville, fully knowing we weren’t going to making any money, but I believed in the dream.”
Lesley, from England originally, wanted to transform her land into a slice of Europe in rural Tennessee. She knew she needed help, and Genevieve would be the perfect fit after worldly travels of her own.
“My dream for this whole place was something more that you find in Europe, like there’s a garden center, but there’s also somewhere that you can eat. It’s like a whole day trip,” said Lesley.
They banter like sisters as they bounce back and forth telling their perspectives of the place they have spent so much time creating.
Marley, a teenager with bleach blonde wavy hair and sporting an apron, interrupts with a fresh pot of tea.
“Raspberry and rose. You’re going to want to let that seep for five minutes. Here’s some honey with it. You guys enjoy,” said Marley.
One of the business aspects Lesley and Genevieve take pride in is the girls they train and work with.
“These are our deli babes, that’s what we call them. We love them so much that they then love what they’re doing and that in turn makes it so magical,” said Genevieve. “Most of our girls this is like their first job and now I would trust them to take them on the road and have full trust they would make everything just as perfect as we would.”
The magical atmosphere is not just keeping the deli babes there, but the loyal customers as well.
Ron Fortenberry lives close to the deli and watched Lesley and Genevieve build it from the ground up. He now stops by almost every week as a loved regular.
“Everywhere you turn is something unique, from the artwork to the chickens. It’s a very relaxing place,” said Fortenberry.
He enjoys visiting the deli for bangers, onion and cheese pasties and scones. “Supporting local is something I always strive to do. This business is someone's dream, and they have worked hard to build it. These are my neighbors and friends, so what a perfect thing to support,” Fortenberry said.
Fortenberry is not the only person who has become a loyal fan of the deli.
“When the British find out we’ve got authentic bacon, sausage imported from England and that we’re doing the pasties and meat pies and the sausage rolls and all the things, they will literally drive hours, out of state. As would I,” said Lesley.
They pay big bucks to get the “real British thing” and are proud to source authentic ingredients and teas to serve to visitors.
Lesley turns the tea pot on the table and flashes the tag.
“The Whittard Chelsea here, this is a complete ordeal. It takes so long to get here, it’s so expensive, but it’s that next level of the tea experience,” she said.
Lesley started with a vision and now people travel from hours away because of a picture or video they saw online, because they want to experience an authentic afternoon tea or enjoy a British meal you can’t get anywhere else.
“I can say this with 100%, we pored ourselves, like way over the top, into making everything so cute. We didn’t think that would translate to that Instagram, Tik-Tok, picture moment. And we absolutely did not think that would be actually our main way of marketing,” said Lesley.
But it is, which is why they are booked and busy even on a rainy Sunday afternoon.
While running a deli isn’t exactly like the music industry they once knew, it is a different kind of busy and in a way reminds them of their days on the road.
“Now on nice days, there’ll be a line at the gate, and it feels like a festival. You literally go open the gate and all these people just come, and the line is out the door. People who come are coming to get that like photo moment and they’re getting dressed up, so it feels very much like an event,” said Genevieve.
The only difference is that it's an event that happens every week, Friday through Sunday.
For the past three years the deli has been a work in progress, yet the two couldn’t imagine it any other way.
“It’s hard for me to think about letting go. I think that’s what makes it so special, is that Gene and I are still putting our hands on absolutely everything that goes out. And if we’re not putting our hands on it, we can see it and we’ll be like ‘let’s change that cup’ and now our girls have that sense of pride, too,” said Lesley.
Their motto throughout this journey has been “if you build it, they will come.” And they’ve come.
“I love when we have repeat customers, I love getting to build that rapport with them. I love seeing the new people come in, but really what we’ve done, we’ve recreated the comradeship of the music industry because that’s all we know,” Lesley said.
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This article was written by Bree Fabbie
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