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Water Damage Restoration in Hartford, CT

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from UConn Hartford in Hartford to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Hartford, CT is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Hartford. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damageā€”we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like The Mark Twain House Museum in Hartford, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about youā€”your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Hartford.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Hartford, CT

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to The Retreat Assisted Living in Hartford for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Hartford, CT, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Hartford?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Riverside Park in Hartford. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Hartford, CT, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Connecticut's Old State House in Hartford, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Hartford restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Hartford, CT, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Hartford, CT

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Hartford, CT, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a The Capital Grille in Hartford. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Hartford rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Hartford, CT

Power back on for thousands after massive Downtown Hartford outage

A power outage early Wednesday morning plunged nearly 9,000 Eversource customers in the dark in Downtown Hartford.More VideosHARTFORD, Conn — Thousands in Downtown Hartford experienced power outages Wednesday morning, including FOX61.Eversource reported that as of 6:30 a.m., just over 9,000 customers were without po...

A power outage early Wednesday morning plunged nearly 9,000 Eversource customers in the dark in Downtown Hartford.

More Videos

HARTFORD, Conn — Thousands in Downtown Hartford experienced power outages Wednesday morning, including FOX61.

Eversource reported that as of 6:30 a.m., just over 9,000 customers were without power. The power loss affected some buildings and streetlights in the Capitol Avenue and Broad Street area of the city as well as downtown, including Pearl Street. As of 8 p.m., nearly all customers in Hartford had power again.

According to Hartford fire officials, the outage stems from an underground electrical vault fire in the area of 55 Elm Street.

"It is an underground vault; Limited visibility," said Hartford Fire Chief Rodney Barco. "We had to make sure that the power was disconnected so we waited for Eversource to come and disconnect the power so we can go in. We used dry chemicals to extinguish the visible flame we saw at the time."

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Barco added that there's a construction project happening at 55 Elm, but it's not clear what started the fire.

"It’s a former state office building," said Hartford Mayor Arunan Arulampalam. "It’s turning into residential so there been a lot of work that was done to that building. There’s no one living in it yet but they are looking to have units up within a matter of months."

Hartford Hospital was also on backup power following the outage.

The hospital issued a statement regarding the situation, confirming they were on generator power after both feeders into the hospital were shut down.

"As a result, we are currently operating on generator power. While most essential clinical functions are running, there are limitations like non-functioning elevators, garage gates, and public spaces," the hospital said in their statement. "We continue to assess the situation - hospital operations are currently operating normally and care to our patients is not affected."

Fire officials said Eversource had isolated the electrical vault, and fire crews were able to get in and douse the flames with dry chemical extinguishers. It's unknown what sparked the fire and how long the outage will last, officials said.

Ahmed Sharif Syed, resident of the Hartford 21 building on Trumbull Street, recalled his experience losing power Wednesday morning.

“I see there’s no power, I couldn’t charge my phone. I couldn’t charge my laptop and I couldn’t attend the meeting. I had to connect to a hotspot through my phone and yeah, feeling bad for that," he said.

This is a developing story.

---

Jennifer Glatz is a digital content producer at FOX61 News. She can be reached at jglatz@fox61.com.

Have a story idea or something on your mind you want to share? We want to hear from you! Email us at newstips@fox61.com

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Underground electrical fire leads to thousands of power outages in Hartford

HARTFORD, CT (WFSB) - Thousands of homes lost power in Hartford today after an underground electrical fire in the area of Elm Street.“That explosion triggered a power outage for 9,200 homes across the city of Hartford, including my own, actually,” said Hartford Mayor Arunan Arulampalam.Operations at Hartford Hospital were also impacted.An update from officials happened around noon.Fire officials told Channel 3 that the manhole fire under 55 Elm St. caused a power outage around 4 a.m.55 Elm Stree...

HARTFORD, CT (WFSB) - Thousands of homes lost power in Hartford today after an underground electrical fire in the area of Elm Street.

“That explosion triggered a power outage for 9,200 homes across the city of Hartford, including my own, actually,” said Hartford Mayor Arunan Arulampalam.

Operations at Hartford Hospital were also impacted.

An update from officials happened around noon.

Fire officials told Channel 3 that the manhole fire under 55 Elm St. caused a power outage around 4 a.m.

55 Elm Street was once a state office building and is now being turned into apartments.

“There was smoke going from 55 Elm Street. The crews went into operation, they checked all of the floors from the main floor to the top and determined that it was coming from the basement, which was a transformer bolt, so we immediately notified Eversource,” said Chief Rodney Barco, Hartford Fire Department.

It required most of the power in the city to be shut down.

Eversource reported over 9,000 customers without power at one point. At 10:15 a.m., the number was down to 1,050. By 3 p.m., that number was down to 830.

“Our fire department responded to that explosion in the middle of the night and have done an incredible job,” said Mayor Arulampalam. “Eversource has been on the ground working very quickly to restore power to those homes.”

“Eversource has isolated the electrical vault,” said Mario Oquendo, Jr., district chief, Hartford Fire Department. “Companies were able to make entry and extinguish all visible fire with dry chemical extinguishers.”

Oquendo said it appeared that Eversource would be working in the area for an unspecified amount of time.

Hartford Hospital was among those impacted. However, fire officials said the hospital was up on backup power.

The hospital says its most essential clinical functions are running but things like elevators, garage gates, and public spaces have been impacted.

However, patients inside the hospital told Channel 3 that some surgeries were delayed.

Hartford Hospital says it is notifying patients if their scheduled surgeries have been affected.

“The safety and care of our patients and colleagues remains our top priority as we work to navigate a power disruption to the City of Hartford including Hartford Hospital,” said Tina Varona, spokesperson, Hartford Hospital. “As a result, we are currently operating on generator power. While most essential clinical functions are running, there are limitations like non-functioning elevators, garage gates, and public spaces. We continue to assess the situation. Hospital operations are currently operating normally and care to our patients is not affected. Patients will be contacted directly if the power outage impacts their scheduled surgeries.”

There’s no word on how the fire started or how long the outage was anticipated to last.

Refresh this page and watch Eyewitness News for updates.

Copyright 2024 WFSB. All rights reserved.

CRAZIES awards honor CTā€™s best in theā€¦

Acclaimed Connecticut Executive Chef David Standridge of Shipwright’s Daughter in Mystic, who got his start cooking as a Gen X latchkey kid, has been named chef of the year by the Connecticut R...

Acclaimed Connecticut Executive Chef David Standridge of Shipwright’s Daughter in Mystic, who got his start cooking as a Gen X latchkey kid, has been named chef of the year by the Connecticut Restaurant Association, after earlier this year winning the coveted 2024 James Beard Award.

Standridge and other winners were named and honored at the industry’s CRAZIES awards in front of a record-breaking crowd of 1,500 at Foxwoods Resort Casino.

In addition to Standridge, Bar Rosina’s in Greenwich won Connecticut Restaurant of the Year, Gioia Cafe & Bar in New Haven won restaurant newcomer.

Each year, the CRAZIES recognizes the ability and talent of Connecticut’s hospitality community at the awards gala.

The honorees are chosen with the help of an expert media panel and over 25,000 online public votes. The CRA honored 21 in the industry from across the state.

“The 6th Anniversary of the CRAZIES Awards Gala was a huge success for our association, for our industry, and for the tens of thousands of Connecticut residents we employ,” said Connecticut Restaurant Association President & CEO Scott Dolch.

“The energy and enthusiasm of 1,500 industry professionals coming together demonstrated that Connecticut’s restaurant and hospitality industry continues to be a powerful economic engine, accounting for nearly 10 percent of all jobs in our state.”

Aside from Standridge and the others named above, winners were:

Caterer of the Year, Chef Prasad in New Canaan; server of the year to Christopher Hodson from Materia Ristorante, Bantam; Bartender of the Year, Suzie Johnson from Fire by Forge in Hartford; Pastry Chef of the Year, Jessica Spivey from Oyster Club in Mystic.

People’s Choice award went to Sandra’s Next Generation in New Haven and vendor of the Year went to Copps Island Oysters.

In addition Connecticut Restaurant Association recognized Eli Hawli and Sam DeVellis of Market Hospitality Group as the 2024 Restaurateurs of the Year. The pair own and operate six different restaurant concepts throughout Connecticut, New York and Florida, which currently totals 16 different locations, including Market Place Kitchen & Bar; Mercato Italian Kitchen & Bar; Market Place Tavern; Blu Pointe; Beso Taco Bar; The Wheel; and Key Largo Fisheries.

Abbott’s Lobster in the Rough, Noank; and Red Rock Tavern in Hartford were inducted into the Connecticut Hospitality Hall of Fame.

Connecticut’s State House Rep. Kerry Wood was presented with the Friend of the Industry Award for her dedication and partnership to the Connecticut’s restaurant and hospitality industry.

Also, attorney Edward ‘Bud’ F. O’Donnell, Jr. was recognized by the association with a Lifetime Achievement Award for his service to the Connecticut Restaurant Association and hospitality industry over the years.

West Hartford Golf Courses Open For Winter Passive Rec Only

The town announced last week that West Hartford's two town-owned golf courses are now only open for passive recreation uses only.Patch StaffWEST HARTFORD, CT — Golf these days at West Hartford's two town-owned courses probably won't be in the cards for a while.But it doesn't mean these taxpayer-owned sites cannot be enjoyed during the winter months.Last Friday, the town announced the ...

The town announced last week that West Hartford's two town-owned golf courses are now only open for passive recreation uses only.

Patch Staff

WEST HARTFORD, CT — Golf these days at West Hartford's two town-owned courses probably won't be in the cards for a while.

But it doesn't mean these taxpayer-owned sites cannot be enjoyed during the winter months.

Last Friday, the town announced the Rockledge and Buena Vista golf courses are now open for winter passive recreation only. It's time to put the clubs away.

According to the town, the winter trails will be available for jogging, walking, hiking, cross-country skiing, and snowshoeing.

"For the safety of all users, no golfing is allowed while the course is closed," wrote the town.

Find out what's happening in West Hartfordwith free, real-time updates from Patch.

"Residents may bring their dogs on the course but must follow the rules for all parks and school yards year-round."

There are some guidelines regarding the use of the town's golf courses.

For the Blackledge Golf Club, they include:

• Park in the Rockledge Golf Club parking lot at 289 S. Main St.

• Trails are open from dawn to dusk every day.

• Trails start and end at the pro shop.

• There are three marked trails: the yellow trail (0.6 miles), the red trail (1.6 miles), and the blue trail (2.2 miles).

All three trails are marked with colored markers spaced 0.1 mile apart.

• Stay on the designated trails to avoid hazardous areas and prevent damage to the greens and tees.

Do not cut across greens to reach other portions of the trails.

• Bicycles, snowmobiles, ATVs, and motorized vehicles are not allowed.

• Dogs must be leashed at all times. Owners must have control over their dogs. Please keep your dog from digging and dog waste must be bagged and removed from the area.

Buena Vista Golf Course, 37 Buena Vista Road, is also open for winter walking with the same guidelines required as Rock Ledge.

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This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.
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