Family-owned since 1981. IICRC certified. You'll work with Ryan, Steve & Shawn — not strangers, not a call center — from first response to final walkthrough.
No answer? Text works great. Or fill out our form and we'll call you back.
Approved Direct Billing For: State Farm, Allstate, Farmers & All Major Carriers*
*Mold remediation is situational and depends on policy limits; coverage is not guaranteed.
Not ready to call? Fill out this form and our team will reach out within the hour during business hours, or first thing in the morning for after-hours submissions.
Certified, Accredited & Equipped
We Bill These Carriers Directly — You Don't Fight the Paperwork
One company, start to finish. No handoffs. We mitigate and reconstruct.
Immediate extraction, structural drying, and dehumidification. We stop secondary damage fast.
Learn MoreSoot removal, odor neutralization, and complete property rebuilds after a fire disaster.
Learn MoreSafe, IICRC-certified containment and removal of harmful mold to protect your family's health.
Learn MoreCategory 3 biohazard remediation. Safe extraction and deep sanitization of contaminated areas.
Learn MoreWhen disaster hits, you don't get a call center or a stranger. You get our core team — Ryan, Steve, Shawn & Rigoberto — handling your job from first response to final walkthrough.
Second-generation family business since 1981. Ryan's father built this company from the ground up. Ryan took over in 2016 and built a tight team of trained, IICRC-certified technicians. No franchise. No 800 number. No corporate playbook. Just the same people, every job.
We bill your insurance directly. State Farm, Allstate, Farmers — we handle all the paperwork so you don't have to fight your insurance company alone.
IICRC certified. Michigan Builder's License #2101187907. We don't just mitigate — we reconstruct. One company, same team, start to finish. No handoffs.
Serving a 60-mile radius from Walker, MI — Grand Rapids, Holland, Muskegon, Rockford, and everything in between.
Real reviews from real families we've helped across Grand Rapids and beyond.
"Water damage in basement from storm 3.10.26. Ryan was at my house the next morning! Immediately put me at ease and got the job done right. Highly recommend."
"Ryan, Shawn, Steve, Rig, and the entire Disaster Response team did a great job identifying and fixing issues in our home. They were a pleasure to work with and were always responsive to our questions and concerns. We are so grateful for their expertise and work. They truly care about their customers."
"I can't say enough good things about this company! Ryan and his team were in my home for 3 months due to water damage from my roof. In all that time, I don't have even one small complaint! Ryan (the owner) and the team are kind, considerate, respectful and most of all highly professional!! The project was completed beautifully in the quoted time frame. If you're ever in need of restoration work, don't hesitate to hire this company!"
"I had a fire in a rental property house. Ryan was there quickly and gave us a very detailed estimate. Over the course of the restoration Ryan had excellent communication on timeline, answered my many questions, and was willing to add things to the to do list. He stuck to the timeline given and made the whole process as stress free as was possible. I cannot recommend Ryan and his team enough!"
"I've yet to experience a thoroughness like that of Disaster Response! From the beginning stages of a situation (that no one wants to be in) they have a bedside manner, knowledge, and confidence that although you're stressed calling them, by the time you end up working with them, you feel as though they've played the role of professional, specialist and therapist. Could not recommend them more in any situation big or small."
Clear answers when you have an emergency.
Our team typically arrives within 45-60 minutes of your call anywhere in the Grand Rapids metro — no dispatch delay, no call center hold times. You'll work with Ryan, Steve, Shawn & Rigoberto throughout the entire job.
Yes. We bill State Farm, Allstate, Farmers, and all major carriers directly. We handle documentation, Xactimate estimates, and adjuster coordination on your behalf.
Yes. All technicians are IICRC certified and we carry a Michigan Builder's License for full reconstruction — not just mitigation.
Yes. We restore everything from single-family homes to commercial buildings across West Michigan.
We serve a 60-mile radius from Walker, MI — including Grand Rapids, Rockford, Holland, Muskegon, Grandville, Kentwood, Jenison, Hudsonville, Ada, and 40+ surrounding communities.
24 hours a day, 7 days a week, 365 days a year. Disasters don't take holidays and neither do we.
