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Water Damage Restoration in Rochester, MN

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Rochester Community and Technical College in Rochester to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Rochester, MN is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Rochester. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Mayowood Historic Home in Rochester, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Rochester.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Rochester, MN

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Cascade Creek in Rochester for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Rochester, MN, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Rochester?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Quarry Hill Park in Rochester. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Rochester, MN, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Warner Castle in Rochester, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Rochester restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Rochester, MN, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Rochester, MN

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Rochester, MN, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Bleu Duck Kitchen in Rochester. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Rochester rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Rochester, MN

St. Cloud Cathedral falls in second-straight boys soccer state semifinal

MINNEAPOLIS — Before the Class 2A state boys soccer semifinal game, no team had scored more than two goals all season against the undefeated St. Cloud Cathedral Crusaders — Rochester Lourdes had four by halftime.St. Cloud Cathedral lost its first game of the year by a score of 4-3 on Thursday in the second round of the state tournament at U.S. Bank Stadium in Minneapolis. Never having played for a championship, 2024 is the second year in a row the Crusaders (20-1) have lost the semifinal game. They will play...

MINNEAPOLIS — Before the Class 2A state boys soccer semifinal game, no team had scored more than two goals all season against the undefeated St. Cloud Cathedral Crusaders — Rochester Lourdes had four by halftime.

St. Cloud Cathedral lost its first game of the year by a score of 4-3 on Thursday in the second round of the state tournament at U.S. Bank Stadium in Minneapolis. Never having played for a championship, 2024 is the second year in a row the Crusaders (20-1) have lost the semifinal game. They will play the third-place game at 1 p.m. on Thursday at the St. Paul Regional Athletics Center, facing the team that beat them in the 2023 state tournament: Pine Island/Zumbrota-Mazeppa (15-2-2).

The last time Cathedral was down by as many as four goals was two years ago when the Crusaders lost 6-0 to St. Paul Academy in the state quarterfinal.

"I told the guys, 'You still gotta play the game,'" Cathedral coach Alex Hess said Thursday in the postgame press conference. "I think everyone had a great time trying to battle back and claw. We're proud of the effort that we put forth tonight."

He called Lourdes "talented" and "technical" on offense.

Coming into the game, Eagles players knew exactly how to exploit Cathedral. Lourdes scored three screaming goals in the first 13 minutes, one from senior Sam Theobald and two from sophomore Blake Moynagh, who trails only Crusader junior Jacob Oliver across the state in scoring.

Cathedral senior goalkeeper Noah Henderson came out of the goal to make several saves in the open field, but in the 19th minute trying a similar move Henderson collided with a striker from Lourdes. Henderson had to leave the game in concussion protocol and Eagle senior Aidan Kane scored with a penalty kick.

"Sometimes when you get three shots in on a goalie, it's not his day, but what is Noah (Henderson) supposed to do on three crackers, absolute bangers?" Hess said. "He did what he had to do to come out and unfortunately he got too much of the Rochester player."

After the penalty, Hess made a call to bring junior defender Griffin Sturm up to the front line and employ a 3-5-2 scheme to force more offensive pressure.

Sturm netted Cathedral's first goal before halftime, and the Crusaders roared back in the second half behind goals from senior Max Primus and Oliver. Primus blasted an angry right-footed strike to the top right corner in the 55th minute and Oliver had perfect timing on a deflecting ball, bicycling home a goal in the 60th minute.

With a one-goal lead, Lourdes parked the bus.

"Going into that second half, they stopped playing offense basically," Oliver said. "The only dude up there was that No. 21 (junior Luca Duerr) on the wing and that No. 9 (Moynagh) up top. They were just kicking it to them and letting them play with it in the corner. They'd have seven dudes back there on Griff (Sturm)."

Backup goalie Gabriel Vaske also had to make some gutsy second-half saves to keep Cathedral in the game. Hess said the freshman is "very technical" and was doubtful the team would have Henderson back for the medal game.

Other players have bumps, bruises and soreness, too. Senior defender Milo Dukowitz was limping during the game and Sturm had ice bags on his lower body for the press conference. Senior striker Jack Stang is still recovering from an injury that held him out of a few games earlier this year.

"I'm just an incredibly proud coach by the way they were resilient and battled back," Hess said.

In his regards, Cathedral is the best team in Minnesota. It was seeded No. 2 in the tournament, behind St. Paul Academy and Summit School (5-3-1), which Lourdes will be facing in the Class 1A championship Friday.

Lourdes has been to four state tournaments since 2017, and despite Cathedral making the past four tournaments, the team had not played Lourdes until Wednesday. The Crusaders advanced past the Marshall School in the first round Oct. 24 by a score of 2-1 and the Eagles crushed Fridley 5-0.

In the other semifinal, SPA and PI/Z-M played scoreless through two overtimes and both teams made their first three penalty kicks. But both of their shooters missed the goal on the fourth shots and PI/Z-M's fifth shooter also missed wide right.

Lourdes beat SPA 3-1 on Sept. 14, the game before their last loss Sept. 17 against PI/Z-M. Cathedral played PI/Z-M during the regular season last year, beating the team 2-0 before falling 1-0 at The Bank.

"We're ready for tomorrow," senior Mason Layne said. "It's time to get our get-back."

Contact reporter Reid Glenn at rglenn@gannett.com.

Rochester is making a push to eliminate lead from water service pipes

ROCHESTER — The second phase of a 10-year push to eliminate lead water service pipes from all Rochester properties began last week with a barrage of letters to property owners.After months of poring over records, RPU staff sent out 1,310 letters Oct. 23, 2024, to property owners who either have lead water service lines or have service lines without any record of what they’re made of.Overall, 1,310 letters went to property owners. Out of 41,600 service customers, that’s less than 3% of service customers. So far...

ROCHESTER — The second phase of a 10-year push to eliminate lead water service pipes from all Rochester properties began last week with a barrage of letters to property owners.

After months of poring over records, RPU staff sent out 1,310 letters Oct. 23, 2024, to property owners who either have lead water service lines or have service lines without any record of what they’re made of.

Overall, 1,310 letters went to property owners. Out of 41,600 service customers, that’s less than 3% of service customers. So far, 225 customers — less than 0.5% — are confirmed to have lead water service lines, said Todd Osweiler, RPU's environmental and regulatory affairs coordinator.

However, even one service line of lead pipe is one too many, Osweiler said.

Lead exposure can cause brain and kidney damage and can also cause permanent neurological damage especially to young children, according to health officials.

RPU will have access to federal and state funding to help customers replace those lines at no cost to property owners.

“We’ll be working one-on-one with customers,” Osweiler said.

Minnesota is set to receive $215 million from the federal Infrastructure, Investment and Jobs Act made available over five years through the Environmental Protection Agency to fund replacing lead water lines. So far, Minnesota has received $167 million of the funding. Some of that is being used to determine where lead lines may lie.

The University of Minnesota has an interactive map showing municipal water service lines across the state down to individual properties whether they are made of material that doesn’t need to be replaced, are made of lead or galvanized steel that will need to be replaced or if the composition of the service lines is unknown.

In 2023, in response to the federal legislation, the Minnesota Legislature allocated $240 million in funds to pay back the loan portion of the federal funding, said Chad Kolstad, an engineer who oversees infrastructure for the Minnesota Department of Health’s Drinking Water Protection Unit.

“It makes it a very easy ask,” Kolstad said.

Lawmakers set a goal to have municipal water service lines free of lead by 2033. Despite the nearly half a billion in funding secured, there’s still a gap between that amount and the estimated cost of the entire effort.

Kolstad said an estimated 100,000 pipes will need to be replaced at an estimated cost of $1 billion to $1.5 billion.

“We’ll need more funding,” he said.

That’s just a rough estimate.

The first phase of the effort was identifying where lead service lines are. That’s ongoing especially for pipes that are underground between the curb and water main.

That’s why RPU officials dug through whatever documentation they could find before sending out letters. RPU will likely have to dig holes to determine what the unknown pipes are made of.

In Byron, where most of the houses are newer than 70 years old, it’s a safe bet the service lines to homes don’t contain lead. However, guessing isn’t good enough, said Al Roder, Byron city administrator.

Construction records for most of the properties so far show the city is lead-free.

However, records weren’t found for about 350 properties there, Roder said.

“It’s just these handful of properties where we’re unsure what may be used for that property,” he said.

The next step is finding out what those pipes are made of.

“You can’t fix it if you don’t know that it’s out there,” he said.

Once lead service lines are identified, the push to replace them will begin. Areas with schools, day cares and low income families will be given priority for reimbursement.

Some areas that are undergoing utility work, such as parts of the downtown corridor in Rochester, will be replaced anyway, Osweiler said.

In some cities, replacement projects might encompass dozens of properties in a single large-scale project that could also receive prioritization, Kolstad said.

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