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Water Damage Restoration in Jackson, MS

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Millsaps College in Jackson to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Jackson, MS is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Jackson. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Medgar and Myrlie Evers Home National Monument in Jackson, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Jackson.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Jackson, MS

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Harmony Court Assisted Living in Jackson for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Jackson, MS, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Jackson?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at LeFleur's Bluff State Park in Jackson. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Jackson, MS, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Old Capitol Museum in Jackson, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Jackson restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Jackson, MS, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Jackson, MS

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Jackson, MS, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Char Restaurant in Jackson. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Jackson rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Jackson, MS

Second conspirator pleads guilty in Jackson bribery case. Man tied to 2 elected officials

A second person in the Jackson bribery scandal pleaded guilty on Thursday, relating to the case that brought down former Ward 2 Jackson City Councilwoman Angelique Lee. At least two other elected officials are involved.Court documents in the case were unsealed Thursday morning for Sherik Marve' Smith, ...

A second person in the Jackson bribery scandal pleaded guilty on Thursday, relating to the case that brought down former Ward 2 Jackson City Councilwoman Angelique Lee. At least two other elected officials are involved.

Court documents in the case were unsealed Thursday morning for Sherik Marve' Smith, who is associated with Hinds County District Attorney Jody Owens' real estate company "Facility Solutions Team," which is being investigated by the FBI. Smith was also working with "Unindicted Co-Conspirator B" and "Unindicted Co-Conspirator C," who are both elected officials of the City of Jackson, according to court documents

Smith pleaded guilty to conspiracy to commit bribery at 10:18 a.m. in a hearing at the Thad Cochran United States Courthouse that lasted less than 30 minutes. Smith was later released on bond and processed by federal marshals. He was scheduled to meet with probation officers.

Wearing a dark suit jacket, Smith looked serious when pleading before Chief District Judge Daniel Jordan.

An anonymous source said that Smith was present at the meetings between Owens and FBI agents, who posed as out-of-town real estate developers. Lee also met with FBI agents who posed as out-of-town real estate developers.

Court documents state that Smith agreed to give "cash payments and campaign contributions to Unindicted Co-conspirator B and Unindicted Co-conspirator C" from the undercover FBI agents posed as real estate agents.

Lee's bribery case:Hear how prosecutors say the bribe went down between Angelique Lee and undercover FBI

Lee resigns:Jackson Councilwoman Angelique Lee announces resignation. Read her full resignation letter

The case is similar to that of Lee's, who pleaded guilty to federal bribery charges in August. Both Smith and Lee met with and accepted money from undercover FBI agents posed as out-of-town real estate developers from Nashville to support a development in Downtown Jackson. Lee has not been sentenced. Her scheduled November sentencing was continued.

Lee had a dinner with the undercover FBI agents and "Unindicted Co-conspirator A" in March, where she accepted bribes amounting to $13,000 in cash and approximately $6,000 in goods in exchange for her vote on the development plans.

Smith's case documents show that he was working with a "Unindicted Co-conspirator A," as well. In March and April 2024, both Smith and "Unindicted Co-conspirator A," the court document states, agreed "to give things of value, including cash payments and campaign contributions to Unindicted Co-conspirator B and Unindicted Co-conspirator C."

The following payments, intended as bribes, were given to Unindicted Co-conspirators B and C:

The bribes were in exchange for Unindicted Co-conspirator B's vote in favor of the downtown real estate project, which is what Lee agreed to do when she was bribed. The bribes were also in exchange for Unindicted Co-conspirator C's agreement to move a deadline in favor of the real estate project.

Smith is required to "forfeit" $20,000. Smith was told he had to surrender any firearms as well. As a convicted felon, any other violation would add to his sentence. Smith's sentencing is scheduled for Feb. 19.

Lee also accepted the bribes in exchange for her support of a downtown development project the undercover agents were pitching to her. She also agreed to vote in favor of a road closure in furtherance of the same project, court documents show.

After Lee's indictment, four members of the Jackson City Council revealed to the Clarion Ledger that they were also approached by and met with out-of-town real estate developers interested in building a downtown development. Ward 1 Councilman Ashby Foote, Ward 4 Councilman Brian Grizzell, Ward 5 Councilman Vernon Hartley and Ward 7 Councilwoman Virgi Lindsay all confirmed the meetings. None could verify if they were the same developers Lee met with who turned out to be FBI agents.

What all of the individual meetings described by the four council members have in common is that they were arranged by Hinds County District Attorney Jody Owens. Owens and his lawyer, Rob McDuff, declined to answer any questions about the council members' meetings with developers and the DA. Owens, through his lawyer, released a statement in August.

And back in May, Owens' business and office at the Hinds County Courthouse were raided by FBI agents, who also paid a visit to Jackson's City Hall. In a statement hours after the raids, Owens said his office is "fully cooperating" with the FBI. Jackson Mayor Chokwe Antar Lumumba denied knowing anything at a press conference days after the raids.

Fictitious downtown development:How does Jackson's proposed convention center hotel fit into the Angelique Lee bribery case?

Smith's LinkedIn bio lists his occupation as an insurance agent with Penn Global Marketing. He is a graduate of Jackson State University. Owens' attorney Rob McDuff declined to comment on Thursday whether Smith was associated with Owens.

McDuff confirmed in a written statement in August that Owens has "been engaged in real estate development," which McDuff said is legal. But the statement also admits that Owens met with two men claiming to be "large-scale developers" who were interested in "the possibility of building a convention center hotel in Jackson."

"He believed them and after multiple conversations, agreed to help them. It turns out they were operatives for the FBI," the statement reads. "Given that status of the investigation, I don’t think it’s appropriate to say anything else at this juncture."

How Jackson's proposed convention center hotel fits

The City of Jackson has sought developers to build a downtown hotel since the mid-2000s.

In January 2024, the city received three bids in response to a "Statement of Qualifications", or SOQ, to develop a "mixed-use development" on the parking lot across the street from the convention complex at 105 E. Pascagoula St. The development would include a 335-room hotel, a green space, and a 1,200-space parking garage.

In September, Jackson Spokesperson Melissa Payne confirmed that Hinds County District Attorney Jody Owens heads one of the companies, the Facility Solutions Team LLC, that responded to the city's SOQ. The other two bidders were 2K Developments LLC and Speed Commercial Real Estate.

Facility Solutions Team LLC was formed by DA Owens on March 19, 2024, according to the Mississippi Secretary of State's website, eight days before former councilwoman Angelique Lee and "Unindicted Co-Conspirator A" met with FBI agents posing as Nashville real estate developers. The company's nature of business is stated as "other activities related to real estate."

City of Jackson releases statement on guilty plea

Jackson Spokesperson Melissa Payne released this statement to the Clarion Ledger when asked about Smith's plea and the elected officials involved.

"We know nothing more about that situation than what has already been made public and it would be absolutely inappropriate for us to comment," Payne said.

Staff writers Ross Reily and Grant McLaughlin contributed to this report.

How much water is Jackson's system losing nearly 2 years after takeover? Henifin gives update

'Good water system's don't exceed 10% water loss,' according Interim Third Party Water Manager Ted HenifinMississippi Clarion Ledger0:001:01As the federal takeover of the City of Jackson's water system nears the two year mark, 50% of the drinkable, purified water is still being lost due to leaks.This report, along with a few others, came from Interim Third-Party Water Manager Ted Henifin during a status conference Thursday with U.S. District Court Judge Henry Wingate. Henifin was appointed by Wingate to ...

'Good water system's don't exceed 10% water loss,' according Interim Third Party Water Manager Ted Henifin

Mississippi Clarion Ledger

As the federal takeover of the City of Jackson's water system nears the two year mark, 50% of the drinkable, purified water is still being lost due to leaks.

This report, along with a few others, came from Interim Third-Party Water Manager Ted Henifin during a status conference Thursday with U.S. District Court Judge Henry Wingate. Henifin was appointed by Wingate to run and repair the water system in November 2022, creating the company JXN Water and hiring a small staff to help with repairs.

How much money are leaks costing?

The system is losing nearly 37 million gallons of water per day, Henifin said. After the hearing, Henifin told the Clarion Ledger that before his appointment he estimates leaks were causing the system to lose nearly 65-70% of drinkable water.

Currently, the system is producing 40 million gallons per day, compared to 50-55 million gallons per day when Henifin was first appointed. A city with the population the size of Jackson only needs to produce about 18 million gallons per day, Henifin said, so the plant is still losing 18 to 20 million gallons per day due to leaks.

"Fifty percent of that purified water does not make it to the household," Wingate pronounced seemingly astounded. "Instead, it gets lost in transit."

Wingate asked Henifin how much money that meant the system is wasting due to the leaks. He thought it would be a better way to show the public just how beleaguered the system is, as well as how much of their tax payer dollars have been wasted over decades. Henifin said he didn't have the figure, but would have one for the judge at their next status conference.

"We're still on the hunt for water leaks," Henifin told Wingate. "We think most of these leaks are subsurface, it's water that's not reaching the surface."

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How to find Jackson water system leaks

Because the leaks can't be seen from the ground, it makes it harder to identify where to make repairs in the approximately 150-square-mile water system. Henifin said the plan is to have a "contest" between four subcontracting companies who will be using acoustic equipment stuck in the ground that will listen for water leaks.

"We put them in different times at the same locations to give us the pinpoint location of where they say you need to dig down to find the leak," Henifin said. "We'll dig down at the locations that each of these four technology companies claim to be able to locate leaks and see who is actually accurate. Assuming one or two of them are, we'll continue to use them over the next year to try and find more of these subsurface leaks throughout the system."

If they can't, Henifin said "we're back to square zero to try to find the technology to help us find these unknown leaks."

But if the subsurface leaks are able to be found, the goal is to bring the system's total water loss to "somewhere around 30 million gallons per day."

"Still significantly more than our customers need. But if we get to that point, we can supply all of the city's water from just the O.B. Curtis plant and we'll be able to close the JH Fewell plant, which will save millions of dollars in annual operating cost," Henifin said. "This would be great for us going forward to reinvest in the system as opposed to operating a second plant just to put the water out to the community that doesn't get to anybody."

State of the City:Lumumba touts successes during the mayor's annual 'State of the City' address

Henifin also noted that the loss of water due to leaks is also connected to the water system's pressure challenges.

"If you're losing water, you can't keep pressure up throughout the system and it's also a reason we have to keep the (JH) Fewell plant open," Henifin said.

All in all, the subsurface water leaks attribute to wasting taxpayer money by losing drinkable water that's not making it to people's homes, causes pressure problems in the system. There is also the fact that if the water leaks were fixed the city could shut down the JH Fewell plant, saving billions.

"Good systems don't exceed 10% water loss. In fact that's kind of the borderline the EPA thinks is acceptable…," Henifin said. "And again we're at 50%, and trying to work our way down to 10% would be the goal."

Jackson potholes: First phase of street resurfacing was to end in spring. Did they finish?

Editor's note: This is the first of two stories looking at Jackson street resurfacing.In October 2023, the City of Jackson began Phase 1A of the "Street Resurfacing Project," endeavoring to resurface and repave 31 total streets, including curbs and gutters, in Jackson by the end of spring 2024....

Editor's note: This is the first of two stories looking at Jackson street resurfacing.

In October 2023, the City of Jackson began Phase 1A of the "Street Resurfacing Project," endeavoring to resurface and repave 31 total streets, including curbs and gutters, in Jackson by the end of spring 2024.

A year later, only 22 of those 31 streets are finished, according to the updated list sent to the Clarion Ledger by Jackson Spokesperson Melissa Payne. The full list can be found below.

After the Jackson City Council's approval in October 2023, the goal was to finish the streets before paving season ends and weather temperatures dropped in the winter. Phase 1B of the project was to start after the spring of 2024, but those streets have yet to be worked on. A list of those streets, as well as the ones picked for Phase 1C can be found here. The council also amended the contract for a completion date of March 31, 2025.

"As a city, we’re proud of the significant progress we’ve made in paving our streets, improving accessibility, and enhancing the quality of life for our residents," Payne said in a statement. "However, we recognize that there are still many roads in need of attention. We remain committed to continuing this vital work, ensuring that every neighborhood benefits from these improvements. There’s more to do, but we’re moving forward together, and we won’t stop until every street is up to the standard our citizens deserve."

The first phase cost the city just above $5 million and is funded through the One Percent Sales Tax Commission, which was created to fund key infrastructure projects. The city earns approximately $13 million per year from the tax, which was approved by more than 90% of voters in 2014.

Jackson roads lead to lawsuits:Jackson MS unsafe roads led to 13 lawsuits, including 2 wrongful death lawsuits

Construction company Dickerson and Bowen, Inc. and engineering firm Neel-Schaffer are overseeing the project.

The streets for the first phase were picked after a survey was sent to various homeowner associations in Jackson who identified the worst streets in their neighborhoods. The 31 streets were also chosen to consolidate the project, so construction workers wouldn’t have to travel all over the city.

Here is a list of the 22 completed streets of Phase 1A:

Nine more streets of Phase 1A have yet to be completed, including:

On Sept. 24, the Jackson council approved amending Phase 1A to add 10 streets to be resurfaced, for an additional cost of $145,000 to Neel-Schaffer. Those streets are:

All in all, the city has 18 streets to finish before work begins on the project's next phases.

According to city documents, these 10 streets were originally intended to be a part of the first phase, but because of anticipated "water and sewer line work to be performed by JXN Water, they were removed from the project."

Confusion in Jackson Ward 2 special election after hours of counting. Runoff likely

For nearly three hours after the polls closed Tuesday night, Ward 2 candidates, their supporters and the media sat in a meeting room at the City of Jackson's office building across from City Hall, watching two officials hand feed paper ballots into vote counting machines.People swiveled in their chairs and had conversations with each other, a majority of which were about how long it was taking; some ordered food. And in the end, most left not knowing who received a majority of the votes in Tuesday's special election that decides the w...

For nearly three hours after the polls closed Tuesday night, Ward 2 candidates, their supporters and the media sat in a meeting room at the City of Jackson's office building across from City Hall, watching two officials hand feed paper ballots into vote counting machines.

People swiveled in their chairs and had conversations with each other, a majority of which were about how long it was taking; some ordered food. And in the end, most left not knowing who received a majority of the votes in Tuesday's special election that decides the winner of the Ward 2 seat on the Jackson City Council.

There were six candidates vying for the Ward 2 seat: Catherine Robinson, Marcus Cheatham, Celestial M. Gordon-Griffin, Brian Mozee, Montyne "Tina" Clay and Cheryl Matory.

The seat was open after former Ward 2 councilwoman Angelique Lee pled guilty to bribery charges in August.

As people tiredly shuffled out of the office Tuesday night, Jackson's Municipal Clerk Angela Harris and Sandra Griffin McCall, the city's Ward 3 Election Commissioner, kept repeating that the election results were unofficial, as they still have to count absentee and mail-in ballots. The special election has to be certified by the Secretary of State's office by Wednesday, Oct. 9, Harris said, so it could take up to one week until official results come in.

Part of the chatter throughout the room was about the city's decision to not use Hinds County voting machines at the polls, as they do in regular elections. Last November, during the statewide general election, Hinds County election commissioners faced criticism after at least nine Hinds County polling stations experienced ballot shortages. This caused long lines, forced some voters to not vote at all and resulted in legal challenges into the evening.

Instead, voters in the Ward 2 election selected their candidates using a pen and paper, then dropped their ballots in blue boxes, which were sealed after the polls closed at 7 p.m.

"They're going to seal the poll box once the poll closes at 7 p.m.," said Ward 4 Election Commissioner Linda Sanders Tuesday afternoon. "They'll record that seal, then bring the boxes downtown, and we'll be at the HUD building across the street from city hall. Two machines will do the processing of the ballots."

Harris said county voting machines weren't used as a "cost efficient measure." The municipal clerk's department had only budgeted for next year's 2025 mayoral election, and did not have enough funds to secure more voting machines.

A little after 8 p.m., city election commissioners started hand feeding the ballots into the two county voting machines. In total, 2,545 votes were cast in the Ward 2 special election. Ward 3 Election Commissioner McCall said it was "a low turn-out."

After what seemed like an eternity, all six candidates eagerly awaited as the results of 9 out of 10 of Ward 2's voting precincts were printed. Precinct 98, which is at Tougaloo College, was the one precinct that wasn't counted.

Those who vote at Precinct 98 are registered in Madison County, but "they can vote in a municipal election for the City of Jackson" because "it's technically a part of Jackson, but it's on the border," Harris said.

"So they register to vote in Madison County, but they can vote in a municipal (City of Jackson) election. Madison County will send us the poll books, so whoever's on the poll book will be counted," she said, adding that "it's only about 10 ballots."

The results were printed on two long, white, receipt-looking papers, sort of like the ones shoppers always seemingly find themselves receiving once they leave a CVS Pharmacy. Two papers were printed, as two machines were used for counting, then the election commissioners taped the results on a white pillar in the middle of the room. Those joined two other white tickets that were already printed and taped to the pillar before the officials started counting to show that every candidate started with zero votes.

Candidates, some visibly upset, and the media, were forced to get close and take pictures as only the results from each precinct were printed. They then had to count them up to find out how many total votes they received. It was reminiscent of high-school athletes crowding up to a bulletin board to see if they made the team or were cut.

The Clarion Ledger independently calculated each of the votes that were cast at the nine precincts based on the results printed from the voting machines. According to those numbers, Tina Clay and Marcus Cheatham are the frontrunners if there is a run-off election, which would be held on Tuesday, Oct. 22. Celestial Gordon-Griffin is a close third.

A run-off election is held between the top two candidates, if no individual candidate gets a majority of the vote, or 50% plus one.

Here are the unofficial results as independently reviewed by the Clarion Ledger, not counting absentee or mail-in ballots:

Adding all those up, you would get 2,545, which is the number city officials gave as the total voter turnout Tuesday in the Ward 2 special election.

New Jackson restaurant takes flight. Get the details

George Gillespie and his wife Ann Elizabeth Gillespie have long had a dream of opening a wing restaurant.As a young couple, who both had been to culinary school, any time they traveled, they made a point of checking out the local wing restaurant."We're wing people," Ann Elizabeth said. "We love wings."After years of taking notes and working on recipes at home, the finally decided to strike out on their own.The Gillespies have recently opened Wing Mouth in a small, 250-square-foot, walk-up locat...

George Gillespie and his wife Ann Elizabeth Gillespie have long had a dream of opening a wing restaurant.

As a young couple, who both had been to culinary school, any time they traveled, they made a point of checking out the local wing restaurant.

"We're wing people," Ann Elizabeth said. "We love wings."

After years of taking notes and working on recipes at home, the finally decided to strike out on their own.

The Gillespies have recently opened Wing Mouth in a small, 250-square-foot, walk-up location in the Belhaven Town Center.

George, originally from Greenville, has been the pit master at Pig and Pint in Fondren the last eight years, but he has always had his wing dream in the back of his mind.

"So, one night we were at Poppy's Pies (in Belhaven Town Center). We love that place," Ann Elizabeth said. "George was drinking a beer from Fertile Ground and I was having a glass of wine. It was just a cute date night. Then he looks over at what is now our building and says, 'I am going to turn that into my wing shop.'"

While on their date night, they put together a business plan on the back of a napkin.

"It took about 10 minutes, and we really thought nothing of it," said Ann Elizabeth, who is originally from Starkville. "But later that night, I ask him why we can't turn that place into a wing shop."

From there, they put some serious thought into it, and many months later, Wing Mouth is a reality.

There was a soft opening on Sept. 12 and they finally opened to the general public on Sept. 25 serving lunch and dinner.

They believe people will come and people will love their wings.

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"We just had not been able to find wings we love around here," Ann Elizabeth said. "That was a big inspiration. We just believed that Jackson could handle another wing spot."

So, now you can venture into Belhaven Town Center, walk up to the window and choose from Buffalo, Lemon Pepper (wet or dry), Asian Sweet Chile, Garlic Parmesan (wet or dry), Honey Bourbon BBQ or Nekkid and then grab a beverage from there or any of the other places surrounding Wing Mouth and enjoy a meal in the common areas the center is known for.

"Our wings are unique because they are the wings that we want to be eating all of the time. They are the wings we have been making at our house," Ann Elizabeth said. "We brine our wings. That's all about keeping the moisture in, but we are also trying to make it a crispy wing. That's the challenging part. You get a crispy wing by cooking it longer. You get a juicy wing from the brine. It's really a process."

Before the 30-something couple was doing this, the couple had a private chef service, where they were going into people's homes and cooking and service multi-course dinners. That was successful for them, but then came the wings.

"I don't know why we really decided to do this. It just kind of fell in our laps and we ran with it," she said. "Belhaven Town Center really needed a fast-casual food option. We knew that we were going to kind of fill that hole. Fertile Ground and everyone have all been so cooperative in this process. It's a great family of people. All of the businesses really contribute to each other. Wings and beer and pizza and beer. They all go great together."

Wing Mouth is open Tuesday through Friday from 11 a.m. to 2:30 p.m. and then again from 4:30 p.m. to 9 p.m. It is open from 11 a.m. - 9 p.m. on Saturdays and Noon to 4 p.m. on Sundays.

Ross Reily can be reached by email at rreily@gannett.com or 601-573-2952. You can follow him on Twitter @GreenOkra1.

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