An ice dam is a ridge of ice forming at a roof eave when snowmelt refreezes at the cold overhang, blocking drainage. Water backs up under shingles and into the attic, ceiling, and wall assemblies. Common in Michigan Januaries when attic insulation or ventilation is inadequate. Causes Cat 1 water losses.
A hail test square is a 10×10 foot sample section of roof marked with chalk to count impacts — 8 or more indicative-damage strikes per square typically warrants a full roof replacement claim. Adjusters use the test square method per Haag Engineering and NRCA inspection guidelines.
Shingle creasing is a fold line across an asphalt shingle caused by wind uplift that breaks the adhesive mat bond. Creased shingles may reseal but the bond is compromised and the shingle will fail in the next wind event. Commonly missed by inexperienced adjusters. Per NRCA roof inspection guidance.
Emergency tarp-over is temporary waterproofing of a storm-damaged roof using reinforced polyethylene tarps fastened to roof decking with battens and cap nails. Prevents secondary water damage until permanent repair. Billed as emergency mitigation under the insurance claim. Proper installation requires slope, overlap, and drip edges per NRCA guidelines.
Frozen pipe prevention requires keeping unheated spaces above 55°F, insulating exposed pipes in crawlspaces and unheated attics, sealing foundation and rim-joist air leaks, and allowing interior faucets to drip during sub-zero weather. Most pipe bursts occur in Michigan between January and February. Per ACCA Manual J and DOE guidance.
Flood damage from rising surface water is excluded from standard HO-3 policies and requires separate NFIP (National Flood Insurance Program) or private flood coverage. Wind-driven rain entering through wind-damaged roofing is covered under HO-3 Coverage A. The source of water entry — not the weather event — determines coverage. Per NFIP policy forms.