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Call us 877-451-9251Water Damage Restoration in Concord, CA
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Unitek College Concord Campus in Concord to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Concord, CA is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Concord. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.
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Dealing with property damage can be overwhelming. You're likely concerned about a few key things:
Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.
Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.
Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.
Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.
Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.
Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.
Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.
Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.
Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
At Disaster Response, It's All About You
Like Don Fernando Pacheco Adobe California Historical Landmark No 455 in Concord, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Concord.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference
Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.
Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.
Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.
Your Guide to Water Damage Restoration in Concord, CA
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Morningside of Concord in Concord for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Concord, CA, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Concord?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:
Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.
Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to
Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Newhall Community Park in Concord. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.
Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.
Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.
Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Concord, CA, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Don Salvio Pacheco Adobe in Concord, we can repair and restore it.
Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Concord restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:
Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.
Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.
Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.
Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.
Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Concord, CA, to prevent further harm. Here are the top three types of water damage you should know about:
Clean Water Damage
This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.
Gray Water Damage
Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.
Black Water Damage
The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:
- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Concord, CA
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
The Water Damage Company in Concord, CA, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Flemings Prime Steakhouse Wine Bar in Concord. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Concord rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Concord, CA
City Of Concord Receives Prestigious Award For Public Arts Program
Concord, CA Patchhttps://patch.com/california/concord-ca/city-concord-receives-prestigious-award-public-arts-program
Established in 2022 to reignite Concord's vibrant downtown, the program brought three annual multi-day events to the city.Maggie Fusek, Patch StaffPress release from the City of Concord:CONCORD, CA — The City of Concord was honored Oct...
Established in 2022 to reignite Concord's vibrant downtown, the program brought three annual multi-day events to the city.
Maggie Fusek, Patch Staff
Press release from the City of Concord:
CONCORD, CA — The City of Concord was honored Oct. 17 with the prestigious Helen Putnam Award for Excellence in the category of Economic Development through the Arts for its Creative Concord public arts program. The League of California Cities bestowed the honor to Concord in an awards ceremony at the organization’s annual conference being held in Long Beach.
Concord Mayor Edi Birsan accepted the award on behalf of the city.
“We are grateful to be recognized for this program, which sparked public interest in the arts, spurred economic activity, and spotlighted Concord’s efforts to strengthen our community spirit through an arts and culture experience,” Birsan said.
Established in 2022 as an effort to reignite Concord’s vibrant downtown, the program brought three annual multi-day events to the city, featuring mural installations, live canvas paintings, live music, sculptures, and community involvement.
Find out what's happening in Concordwith free, real-time updates from Patch.
Coming out of the pandemic, Concord understood the importance of developing a strong sense of place that represented the community’s identity and spirit. Simultaneously, the City wanted to support the economic vitality of Concord by attracting visitors, supporting local businesses, and boosting tourism.
Since its inception, the program has brought together more than 100 organizations, businesses, and advocates to collaborate and help make Creative Concord thrive. The program has also given back in many forms, including paid opportunities for dozens of local artists and talent, donating artworks to local nonprofit organizations, monetary donations to charities through the sale of artworks created during the Art & Music Jam event, and more.
Creative Concord is made possible through a collaboration among the city, art-centric agency Local Edition Creative, and the tourism bureau Visit Concord.
“With a focus on highlighting diverse styles, cultures, and themes, Creative Concord has enlivened the city with a portfolio of artworks that embody a sense of welcoming and an understanding that a wonderfully diverse community can be found here,” said Sage Loring, cofounder and creative director of Local Edition Creative.
Established in 1982 by the League of California Cities, the Helen Putnam Award for Excellence program recognizes outstanding achievements by California's 483 cities. These winning cities have made unique contributions to community residents and businesses, contributions which have resulted in lower costs or more effective delivery of services. The purpose of the Helen Putnam Award for Excellence program is to recognize and promote the outstanding efforts and innovative solutions by city governments.
Watch the Cal Cities video clip.
This press release was produced by the City of Concord. The views expressed here are the author’s own.
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City Of Concord Invites Community To Help Plant 'Micro Forest'
Concord, CA Patchhttps://patch.com/california/concord-ca/city-concord-invites-community-ayers-elementary-micro-forest-planting
Over 700 trees and shrubs will be planted as a micro forest on the Ayers Elementary School campus thanks to a federal urban forest grant.Posted Thu, Sep 26, 2024 at 8:59 pm PTPress release from the City of Concord:CONCORD, CA —Join the city of Concord on Saturday, Sept. 28 for Ayers El...
Over 700 trees and shrubs will be planted as a micro forest on the Ayers Elementary School campus thanks to a federal urban forest grant.
Posted Thu, Sep 26, 2024 at 8:59 pm PT
Press release from the City of Concord:
CONCORD, CA —Join the city of Concord on Saturday, Sept. 28 for Ayers Elementary Micro Forest Planting.
Volunteers are needed to help plant more than 700 trees and shrubs from 8 a.m. to 1 p.m. at the campus at 5120 Myrtle Drive.
The school's micro forest is made possible by an IRA-funded, U.S. Forest Service Urban and Community Forest grant.
About The Program
In 2024, the City of Concord received a $1 million grant to improve the management, condition, and education of its urban forest. As part of the grant, the City of Concord committed to collaborating with local educators at Mt. Diablo Unified School District (MDUSD) to create an educational and outreach opportunity to engage students on the value of trees in the community.
After collaborative meetings and planning with MDUSD staff, the Ayers Elementary School site was chosen as an ideal location for the micro forest based on the school's ability to facilitate the forest there, the desire of the Ayers School community to expand their Gardening Club Program, and MDUSD’s commitment to ensuring that the school staff and student body would be heavily engaged in maintaining the Micro Forest.
The City of Concord staff worked diligently over the last 8 months with a contracted Landscape Architect and MDUSD leadership to draft a Micro Forest Planting Plan suitable for the location. Through this partnership, with guidance from the City's Urban Forest program and the commitment of daily and weekly attention of the Ayers teaching staff, the student body, and MDUSD’s maintenance team; the Ayers Micro Forest will provide an amazing opportunity for students and the community to engage on the values and benefits of planting trees in urbanized areas. The City and MDUSD are excited to bring this amazing opportunity to the community and look forward to seeing the forest grow and produce a compact, environmentally friendly, and sustainable green space on an otherwise unused area of Ayer’s campus.
This press release was produced by the City of Concord. The views expressed here are the author’s own.
County Pop Ups For Voter Outreach In Concord
Concord, CA Patchhttps://patch.com/california/concord-ca/county-pops-voter-outreach-concord
The Contra Costa County Elections Division was set to do voter outreach at over 30 local high schools and senior housing communities.Maggie Fusek, Patch Staff|Updated Mon, Sep 23, 2024 at 8:47 pm PTCONCORD, CA — The Contra Costa County Elections Division is ringing in the elections season by partnering with local high schools and community-based organ...
The Contra Costa County Elections Division was set to do voter outreach at over 30 local high schools and senior housing communities.
Maggie Fusek, Patch Staff
|Updated Mon, Sep 23, 2024 at 8:47 pm PT
CONCORD, CA — The Contra Costa County Elections Division is ringing in the elections season by partnering with local high schools and community-based organizations—including in the Concord area —for California High School Voter Education Weeks and National Voter Registration Day.
Teams of county elections staff were scheduled to do pop-ups at over 30 locations through mid-October, bringing information about registering to vote and voting to school sites and CBOs.
County elections staff told Patch that in the Concord area, voter registration-related special events were slated for Olympic High School, Concord High School and Diablo Valley College.
"Most of our voter outreach is happening at high schools where we are doing classroom presentations as well as tabling events to promote voter registration among high school youth," said Melissa Hickok, assistant to Kristin Connelly, county clerk-recorder and registrar of voters.
National Voter Registration Day 2024 was Sept. 17, and it kicked off California High School Voter Education Weeks, which continue through the end of the month.
Find out what's happening in Concordwith free, real-time updates from Patch.
National Voter Registration Day is a nonpartisan civic holiday celebrating the nation's democracy. It was first observed in 2012 and quickly gained momentum. Now, it is celebrated nationwide each year. More than 5 million voters have registered to vote on the holiday to date.
California High School Voter Education Weeks provide an opportunity for high schools and their students to partner with County Elections Officials to promote civic education and participation on campus and foster an environment that cultivates lifelong voters and active citizens.
"My promise to Contra Costa County constituents as the Clerk-Recorder and Registrar of Voters has always been to expand access to voting by ensuring that we pre-register young people and to reach all eligible voters across our county," said Kristin B. Connelly. "Our outreach team is excited to work with local CBOs, school staff and students to help make the voting process more accessible."
Voter registration events were planned at the following sites throughout Contra Costa County:
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City Allocates $5M For Implementation Of Homeless Strategic Plan
Concord, CA Patchhttps://patch.com/california/concord-ca/city-allocates-5m-implementation-homeless-strategic-plan
Six local organizations will offer a combination of temporary housing and support services to help people transition out of homelessness.Maggie Fusek, Patch StaffCONCORD, CA—The Concord City Council is set to divvy out $5 million to six local organizations working to combat homelessness in the city.Council members approved the funding Tuesday and will...
Six local organizations will offer a combination of temporary housing and support services to help people transition out of homelessness.
Maggie Fusek, Patch Staff
CONCORD, CA—The Concord City Council is set to divvy out $5 million to six local organizations working to combat homelessness in the city.
Council members approved the funding Tuesday and will distribute it in November so that the organizations can work on initiatives in the Homeless Strategic Plan that the Council adopted in February 2024. The organizations will offer a combination of temporary housing and comprehensive support services to help people transition out of homelessness.
Additionally, they will deliver field-based services to people in their current sheltering locations, addressing essential needs such as medical care, substance abuse treatment, food and hygiene, and workforce development.
The ultimate goal of implementing the strategies is to support individuals in successfully exiting homelessness and achieving permanent housing.
The organizations were among 17 that responded to the city's request in September for proposals from groups that offer homeless response services.
Find out what's happening in Concordwith free, real-time updates from Patch.
On Sept. 20, an ad hoc committee comprised of Councilmembers Dominic Aliano and Laura Nakamura conducted public interviews with each applicant, then developed its funding recommendations based on key attributes, including community benefits, goals and objectives, partnership and funding sources, and organizational capacity.
Concord’s Homeless Strategic Plan was developed over 11 months with significant community participation. It consists of seven core strategies that prioritize addressing the immediate needs of the unsheltered by focusing on connecting them to services and expanding housing options with support services:
The City Council also approved a $126,500 agreement with Homebase for grant monitoring and reporting services. This agreement enables the city to closely track the progress of each program and gather data to measure and report on the achievement of specific outcomes and goals.
By evaluating the effectiveness of the programs and the investments made, Concord aims to be better positioned to inform future initiatives and provide valuable insights that could benefit other agencies or similar programs.
The $5 million allocated Tuesday is in addition to the approximately $1 million annually that Concord distributes to support 10 local organizations, city officials said.
The city published a fact sheet on how it has been addressing homelessness:
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Chick-fil-A To Open In Concord, Bring 125 Jobs To Community
Maggie Fusekhttps://patch.com/california/concord-ca/chick-fil-open-concord-bring-125-jobs-community
CONCORD, CA – A new Chick-fil-A restaurant will begin serving the Concord community this week.Chick-fil-A The Willows, 1981 Diamond Blvd., will open its doors to the public for the first time on Thursday, Sept. 19. The restaurant's opening hours are from 6:30 a.m. until 10 p.m. Monday through Saturday. It is closed on Sundays, as are all Chick-fil-A locations nationwide.The Concord restaurant joins 24 Chick-fil-A restaurants already serving the greater Bay Area market.Most Chick-fil-A restaurants are owned and oper...
CONCORD, CA – A new Chick-fil-A restaurant will begin serving the Concord community this week.
Chick-fil-A The Willows, 1981 Diamond Blvd., will open its doors to the public for the first time on Thursday, Sept. 19. The restaurant's opening hours are from 6:30 a.m. until 10 p.m. Monday through Saturday. It is closed on Sundays, as are all Chick-fil-A locations nationwide.
The Concord restaurant joins 24 Chick-fil-A restaurants already serving the greater Bay Area market.
Most Chick-fil-A restaurants are owned and operated by one person, which means Chick-fil-A’s local owner-operators are small business owners, not passive investors, who work in their restaurants side by side with their team members each day.
In Concord, Brent Allen was selected as the independent franchised local owner-operator. In this role, Allen is responsible for all day-to-day business activities, including employing approximately 125 full- and part-time team members, serving guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Concord community’s needs.
Find out what's happening in Concordwith free, real-time updates from Patch.
Chick-fil-A has been in Allen’s life for as long as he can remember, as he was born and raised in the company’s hometown of Atlanta, Georgia. While growing up, Allen and his family enjoyed Chick-fil-A at least twice a week, and over time, Allen came to know Chick-fil-A, Inc. Founder, S. Truett Cathy. Allen quickly grew inspired by Truett's entrepreneurship and Chick-fil-A’s signature hospitality. Ever since, Allen felt called to introduce the brand he came to know and love to new communities.
After growing with the businesses, that is precisely what Allen did as he was eventually selected to be the local owner-operator for one of the first restaurants in the Bay Area. In 2012, Allen opened the first Chick-fil-A restaurant in Walnut Creek, where he has planted roots with his wife and their two sons. He has happily operated the restaurant for more than a decade. Today, Allen takes the next step in his Chick-fil-A journey, operating a second restaurant and being the first to bring the company’s signature hospitality to Concord.
"As I reflect on my many joyful moments over Chick-fil-A meals, today represents a big moment for me," Allen said. "This opportunity to bring the same delicious food and genuine care that I fell in love with as a young boy to a new community truly energizes me. The East Bay has been my home for many years, and I look forward to further enriching Contra Costa County through unique leadership and development opportunities, as well as community giving."
Local owner-operators like Allen are empowered to support the neighborhoods they serve with a key focus on hunger, education and specific community needs. In honor of its new Concord location, Chick-fil-A, Inc. has donated $25,000 to Feeding America to support the local hunger relief efforts of Food Bank of Contra Costa and Solano, a Feeding America partner food bank.
Allen’s restaurant will participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 25 million meals have been created from Chick-fil-A Shared Table donations from over 2,000 Chick-fil-A restaurants throughout the United States and Canada.
Chick-fil-A The Willows also plans to recognize 100 local heroes who are making an impact in the Concord area by providing them with free Chick-fil-A entrées for a year.
Chick-fil-A is known for its freshly prepared food, signature hospitality and unique franchise model. Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure-cooked in fully refined peanut oil. To complement the chicken, produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor.
Guests can place an order for pickup, dine-in, delivery, drive-thru or Mobile Thru on the Chick-fil-A® App or online. See delivery options for this location.
Local Chick-fil-A owner-operators strive to hire, develop and retain top talent, help future leaders optimize their skills and provide pathways for personal and professional development in a welcoming, purpose-driven environment.
A career at Chick-fil-A offers many benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. See career opportunities at Chick-fil-A.
The family-owned and privately held company was founded in 1967 by S. Truett Cathy and has become the third-largest quick-service restaurant company in the United States.
More than 200,000 team members are employed by independent owner-operators in more than 3,000 restaurants across the United States, Canada and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia.
The Concord Chick-fil-A has been in the works for several years. In 2019, the company sought permission to develop a franchise-operated restaurant with drive-thru service at 1400 Willow Pass Road, the former site of Lin's Buffet Chinese restaurant.
Before that, Chick-fil-A explored building a restaurant at 1225 Willow Pass Road —the former Elephant Bar restaurant—and at 1353 Willow Pass Road, which later became Gen Korean BBQ House.
The first two sites called for rezoning and city staff feared potential effects on traffic, circulation and economic development. The city had similar concerns with the former Lin's Buffet site, which was already zoned for fast food but not for drive-thru windows.
A city staff report said Chick-fil-A was encouraged to explore other areas of Concord but Chick-fil-A maintained it wanted to build near Interstate Highway 680.
In April 2022, Chick-fil-A sought approval for the current site at 1981 Diamond Blvd. It required demolishing the former Claim Jumper building.
Construction on the new Concord Chick-fil-A began Sept. 1, 2023.
A second Chick-fil-A for Walnut Creek was approved in May and a company spokesperson confirmed Tuesday it was still in the works.
"It’s our pleasure to confirm we will be opening a new Chick-fil-A restaurant in Walnut Creek," a Chick-fil-A spokesperson told Patch on Tuesday. "We look forward to positively impacting the Walnut Creek community and serving all of our Guests in the Bay Area delicious food in an environment of genuine hospitality."
The new restaurant will be at 2290 Oak Grove Road at the Citrus Marketplace Shopping Center in Walnut Creek. The new 5,300-square-foot fast-food restaurant replaces a vacant 8,200-square-foot building at the shopping center, which has seen several vacancies in recent years. It will not have a drive-thru, which is unusual for the chain. Walnut Creek City Council made the difficult decision based on an appeal by a resident of the nearby Woodlands neighborhood.
The resident cited issues with the existing Walnut Creek Chick-fil-A along North Main Street south of Geary Boulevard. One of the main concerns was that the drive-thru line often queues up onto North Main Street, impacting traffic for neighborhood residents. The City Council and Chick-fil-A agreed to move forward without a drive-thru, although Chick-fil-A has not given a date for when the new Walnut Creek location will open.
For now, locals can adjust to having a Chick-fil-A in Concord. To stay updated on happenings at the new Chick-fil-A at The Willows, fans can like and follow it on Facebook and Instagram.
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