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Water Damage Restoration in Santa Rosa, CA

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Santa Rosa Junior College in Santa Rosa to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Santa Rosa, CA is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Santa Rosa. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Luther Burbank Home Gardens in Santa Rosa, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Santa Rosa.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Santa Rosa, CA

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Arbol Residences of Santa Rosa in Santa Rosa for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Santa Rosa, CA, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Santa Rosa?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Howarth Park in Santa Rosa. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Santa Rosa, CA, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Railroad Square Historic District in Santa Rosa, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Santa Rosa restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Santa Rosa, CA, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Santa Rosa, CA

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Santa Rosa, CA, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a John Ash Co in Santa Rosa. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Santa Rosa rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Santa Rosa, CA

Lucky Santa Rosa lottery player wins $2 million

SUGGESTED COVERAGE: Unclaimed $197 million lottery ticket expires SaturdayCheck your tickets! One lucky winner is about to miss their chance at a fortune as an unclaimed $197 million lottery ticket is set to expire Saturday.SANTA ROSA, Calif. - Feeling lucky?For Nora Hammersteadt, it was just another day as she drove home from work when she decided to stop at a liquor store in Anaheim to buy a few California Lottery tickets."I’ve won a few thousand dollars playing before, but nothing ...

SUGGESTED COVERAGE: Unclaimed $197 million lottery ticket expires Saturday

Check your tickets! One lucky winner is about to miss their chance at a fortune as an unclaimed $197 million lottery ticket is set to expire Saturday.

SANTA ROSA, Calif. - Feeling lucky?

For Nora Hammersteadt, it was just another day as she drove home from work when she decided to stop at a liquor store in Anaheim to buy a few California Lottery tickets.

"I’ve won a few thousand dollars playing before, but nothing like this," Hammersteadt shared with the California Lottery. "It was a shocker."

Hammersteadt bought a Royal Riches Scratcher from Anaheim Liquor and ended up winning the top prize of $10 million.

"I was thinking ‘this can’t be real, I must be dreaming!’ I’m going to pinch myself and wake up one of these days," Hammersteadt said.

She was so lucky she won $100 on another game she bought, lottery officials said.

Hammersteadt said she gets to retire two years earlier than planned thanks to her winnings.

Anaheim Liquor also received a $50,000 bonus for selling the winning ticket.

But Hammersteadt wasn't the only lucky one to strike big.

Here's where the other new millionaires got their tickets.

Santa Rosa

Jose Reyes Ayala also hit it rich on a $10 Instant Prize Crossword. His $2 million-winning game was sold at MD Liquor & Food in Santa Rosa, which is also receiving a $10,000 bonus.

Fresno

Ogonna Onyeje spent $20 on an Instant Prize Crossword Scratchers game and hit the top jackpot of $2 million.

Onyete purchased the lucky ticket at Shop-N-Go in Fresno.

"I play regularly, and I just stumbled upon a lucky one," Onyeje told the California Lottery. "From time to time, you hear of someone winning big, and I kept believing it would be my time someday. It finally happened!"

The Shop-N-Go also earned a $10,000 bonus for selling the winning ticket.

Oxnard

Blandina Carranza won the $1 million top prize on a Power 10’s Scratchers bought at Bard Market.

Stanton

Marilu Munoz Valazquez has an extra $2 million after winning the top prize on a Multiplier Craze Scratchers from the Marathon gas station in Stanton.

The Source: This story was reported by KTVU's sister station, FOX LA, with information from the California Lottery.

Guy Fieri’s Chicken Guy!, the First in Northern California, Opens Thursday in Napa County

The first Bay Area outpost of celebrity chef Guy Fieri’s Chicken Guy! restaurants will open Thursday, Dec. 12, in American Canyon in Napa County.The 2,800-square-foot, 42-seat fast-casual restaurant is part of an exclusive 10-restaurant deal with Santa Rosa-based Chandi Hospitality Group to open the popular chicken tender restaurants across the San Francisco Bay Area and in Sacramento.“We are immensely proud to open our first Chicken Guy! location, marking the beginning of our 10-unit partnership with this exciting,...

The first Bay Area outpost of celebrity chef Guy Fieri’s Chicken Guy! restaurants will open Thursday, Dec. 12, in American Canyon in Napa County.

The 2,800-square-foot, 42-seat fast-casual restaurant is part of an exclusive 10-restaurant deal with Santa Rosa-based Chandi Hospitality Group to open the popular chicken tender restaurants across the San Francisco Bay Area and in Sacramento.

“We are immensely proud to open our first Chicken Guy! location, marking the beginning of our 10-unit partnership with this exciting, growing brand,” said Sonu Chandi, owner of Chandi Hospitality Group. “Chicken Guy! offers a flavor-packed dining experience that we know will resonate with Napa County locals and visitors alike, and we are confident it will quickly become a community staple as we expand the brand throughout Northern California.”

The chicken-centric menu — created by founders Fieri and Robert Earl, the CEO of Planet Hollywood — centers around battered and brined fried chicken tenders that are pressure-cooked and served with a selection of 10 sauces, including Fieri’s famous Donkey Sauce as well as bourbon brown sugar barbecue, buttermilk ranch, garlic Parmesan and Nashville hot honey sauce.

Sandwiches will include the Bourbon Brown Sugar BBQ with grilled or fried chicken tenders, pepper jack cheese, special sauce, slaw, pickles and barbecue kettle chips all stuffed under a bun; the Buffalo Mac ‘N’ Cheese with tenders, smoked bacon, buffalo mac and cheese and garlic Parmesan sauce; and the Pepperoni Chicken Parm.

The restaurant also features hand-spun shakes, loaded fries, pickle chips and fried chicken dumplings with smoked bacon drizzled with Donkey Sauce.

Chandi Hospitality Group currently owns seven Mountain Mike’s Pizza restaurants and oversees an additional 12 locations throughout Northern California. The group also owns Beer Baron Bar & Kitchen in downtown Santa Rosa, where it previously operated several additional restaurants, including Bollywood Bar & Clay Oven, which closed in 2020.

The first Chicken Guy! opened in 2018 at Walt Disney World Resort in Orlando, Florida. The chain now has additional locations in Florida, as well as in New York City, Atlantic City and at Caesar’s Palace in Las Vegas. There is also a Chicken Guy! at Levi’s Stadium in Santa Clara, but that location is not considered a full restaurant since it has a limited menu and no kitchen.

The new Chicken Guy! restaurant at 200 American Canyon Road will be open 11 a.m. to 10 p.m. Sunday through Thursday and 11 a.m. to 11 p.m. Friday and Saturday. chickenguy.com

Stay tuned for more details on additional Chicken Guy! locations in the Bay Area.

You can reach Dining Editor Heather Irwin at heather.irwin@pressdemocrat.com. Follow Heather on Instagram @biteclubeats.

Significant magnitude 5.8 quake hits 29 miles northwest of Santa Rosa, California, United States in the morning

Just 9 minutes ago, a 5.8-magnitude earthquake struck near Santa Rosa, Sonoma County, California, USA. The tremor was recorded in the morning on Thursday, December 5th, 2024, at 10:47 am local time, at a very shallow depth of 0.6 miles below the surface.The event was filed by the United States Geological Survey, the first seismological agency to report it.A second report was later issued by The Incorporated Research Institutions for Seismology (IRIS), which listed it as a magnitude 5.8 earthquake as well.Based on the preliminary seismic data...

Just 9 minutes ago, a 5.8-magnitude earthquake struck near Santa Rosa, Sonoma County, California, USA. The tremor was recorded in the morning on Thursday, December 5th, 2024, at 10:47 am local time, at a very shallow depth of 0.6 miles below the surface.The event was filed by the United States Geological Survey, the first seismological agency to report it.A second report was later issued by The Incorporated Research Institutions for Seismology (IRIS), which listed it as a magnitude 5.8 earthquake as well.Based on the preliminary seismic data, the quake should have been widely felt by almost everyone in the area of the epicenter. It might have caused light to moderate damage. Moderate shaking probably occurred in Cloverdale (pop. 8,800) located 11 miles from the epicenter, Clearlake (pop. 15,200) 13 miles away, and Windsor (pop. 27,500) 21 miles away.In Santa Rosa (pop. 175,000) located 29 miles from the epicenter, Ukiah (pop. 15,900) 29 miles away, Rohnert Park (pop. 42,400) 36 miles away, Petaluma (pop. 60,400) 44 miles away, and Napa (pop. 80,400) 48 miles away, the quake should have been felt as light shaking.Weak shaking might have been felt in San Francisco (pop. 864,800) located 77 miles from the epicenter.VolcanoDiscovery will automatically update magnitude and depth if these change and follow up if other significant news about the quake become available. If you're in the area, please send us your experience through our reporting mechanism, either online or via our mobile app. This will help us provide more first-hand updates to anyone around the globe who wants to know more about this quake.

If you felt it, report it through our site or app right now!

Download and Upgrade the Volcanoes & Earthquakes app to get one of the fastest seismic alerts online:Android | IOS

Earthquake data:

I felt this quake

Date & time: Dec 5, 2024 10:47 am (Los Angeles time) local time (5 Dec 2024 18:47 GMT)Magnitude: 5.8Depth: 1.0 kmEpicenter latitude / longitude: 38.84°N / 122.83°W (Sonoma, California, United States)Primary data source: USGS

More info

Thu, 5 Dec 2024, 18:52

An earthquake of magnitude 4.2 occurred in the morning on Thursday, December 5th, 2024, at 11:45 am local time near Milford, Beaver County, Utah, USA, as reported by the United States Geological Survey. ... Read all

Thu, 5 Dec 2024, 18:49

A magnitude 6.0 earthquake near Eureka, Humboldt County, California, USA, was reported only 4 minutes ago by the United States Geological Survey, considered the key international and national agency that monitors seismic activity in the US. The earthquake occurred at a very shallow depth of 5.6 miles beneath the epicenter in the morning on Thursday, December 5th, 2024, at 10:44 am local time. The exact magnitude, epicenter, and depth of the quake might be revised within the next few hours or minutes as seismologists review data and refine their calculations, or as other agencies issue their report. ... Read all

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Santa Rosa, CA, Fire Department Invests in Pierce Ascendant 107’ Heavy-Duty Tiller

APPLETON, Wis. (November 13, 2024) – Pierce Manufacturing Inc., an Oshkosh Corporation (NYSE:OSK) business, is pleased to announce the Santa Rosa Fire Department, serving the city of Santa Rosa, California, has placed an order for a custom-built Pierce Ascendant® 107’ Heavy-Duty Tiller Aerial Ladder. This new addition, purchased through Pierce dealer Golden State Fire Apparatus, reinforces the department’s ongoing commitment to pro...

APPLETON, Wis. (November 13, 2024)Pierce Manufacturing Inc., an Oshkosh Corporation (NYSE:OSK) business, is pleased to announce the Santa Rosa Fire Department, serving the city of Santa Rosa, California, has placed an order for a custom-built Pierce Ascendant® 107’ Heavy-Duty Tiller Aerial Ladder. This new addition, purchased through Pierce dealer Golden State Fire Apparatus, reinforces the department’s ongoing commitment to providing exceptional fire protection for its community of nearly 200,000 residents. Santa Rosa Fire Department’s long-standing relationship with Pierce and Golden State Fire Apparatus began in 2016 and has included the purchase of three tillers, among other Pierce fire apparatus, with seven additional units currently on order.

“We’ve been extremely satisfied with the quality and performance of Pierce fire apparatus, and this order reflects our trust in their equipment and our confidence in the team at Golden State Fire Apparatus,” said Gunnar Dean, Fire Captain at the Santa Rosa Fire Department. “The Ascendant Tiller provides unmatched maneuverability and reach, which are critical for accessing high-density residential and commercial properties throughout downtown Santa Rosa, an area that has seen rapid growth and development.”

The Santa Rosa Fire Department currently operates ten stations and provides protection for a broader area of over 200,000 people through various mutual aid agreements. The addition of the Ascendant 107’ Heavy-Duty Tiller Aerial Ladder comes as part of the city’s ongoing fleet modernization plan, aimed at enhancing its ability to respond to the increasing volume and complexity of emergency calls. The department ran over 34,000 calls in 2023, and this year is on pace to exceed 35,000.

“This tiller fire apparatus is a game-changer for our operations,” added Captain Dean. “It will be stationed at Fire Station 1 in downtown Santa Rosa—the busiest station in the region. Its advanced features are designed to navigate tight urban streets, provide exceptional ladder reach for high-density developments, and house a full complement of tools and equipment for fire suppression and rescue operations. We are grateful to the Santa Rosa City Fleet Services department and the Santa Rosa City Council for approving the purchase of this much needed fire apparatus.”

The Santa Rosa Fire Department’s new Ascendant 107’ Heavy-Duty Tiller Aerial Ladder includes:

The truck’s design reflects the Santa Rosa Fire Department’s specific operational requirements, allowing crews to confidently address the city’s diverse emergency needs while adapting to new development patterns. With the department’s recent funding approval for additional stations and units, the Pierce Ascendant Tiller will further enhance the department’s capacity to protect life and property in the growing community.

“The Santa Rosa Fire Department has been a valued partner for many years,” said Ryan Wright, President and Owner of Golden State Fire Apparatus. “This order, which builds upon our existing relationship, is a testament to the quality of Pierce products and our commitment to supporting the department’s evolving needs.”

For more information on Pierce's Ascendant aerial ladders and other innovative fire apparatus, visit www.piercemfg.com for specs, videos, and images.

Santa Rosa’s Community First Credit Union to merge with Humboldt County institution

Sonoma County’s Community First Credit Union and Vocality Community Credit Union say the merger is intended to cut costs and expand their reach.THE NORTH BAY BUSINESS JOURNALNovember 7, 20241 minute readCommunity First Credit Union announced Wednesday it intends to join forces with Garberville-based Vocality Community Credit Union in a merger valued at $965 mill...

Sonoma County’s Community First Credit Union and Vocality Community Credit Union say the merger is intended to cut costs and expand their reach.

THE NORTH BAY BUSINESS JOURNAL

November 7, 2024

1 minute read

Community First Credit Union announced Wednesday it intends to join forces with Garberville-based Vocality Community Credit Union in a merger valued at $965 million.

Under one name, the Santa Rosa-based credit union will fold in the member-based cooperative. Vocality is named after the Northern California county’s “vocal” culture filled with activism, President and CEO Patricia Neighbors explained.

It brings with it $145 million in assets, two locations in Garberville and Ukiah, along with more than 9,000 members spanning Humboldt, Lake, Trinity, Sonoma and Mendocino counties. The two financial institutions will blend their branches, bringing the total to 12.

All 32 Vocality employees will be absorbed into the Community First organization, the credit unions’ management noted. This includes Neighbors. She will take on the role of chief strategy officer.

“In today’s marketplace, the cost of trying to reduce expenses is a big deal,” Neighbors told the Business Journal. “The membership has been struggling since COVID.”

The credit union chief points out Vocality is about a sixth of the size of Community First, which has 60,000 members and $818 million in assets.

Neighbors said Vocality, founded in 1980, has cut back on some products, curtailing mortgage lending that Community First provides.

“We’re very excited about this merger. Now, our members get more choices,” she said. “It was important we found a partner we’d think we’d like, one that goes along with our cooperative spirit. They’re community minded too.”

Neighbors also commended Community First Credit Union’s digital platform and the employee benefits her staff will have access to.

Scott Johnson, president and CEO of Community First Credit Union, shared Neighbors’ enthusiasm.

“With this merger, we’re bringing together our strengths to build a more robust financial partner for our members and local communities,” Johnson said in a statement.

The merger, which is expected to close next year, is contingent on approvals by the National Credit Union Administration and the California Department of Finance, according to Community First.

Spokesperson Andy Dickhut said Community First Credit Union is looking forward to geographically extending its reach into the farther corners of Northern California. It will add members from Humboldt and Trinity counties.

Founded in 1959, Community First Credit Union seeks to also gain a greater presence into the cannabis market, since Humboldt County represents Ground Zero of the industry’s roots.

“This is a new opportunity for us,” Dickhut said. “Now, we’ll serve seven different counties.”

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