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Water Damage Restoration in Charlotte, NC

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Charlotte Engineering Early College in Charlotte to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Charlotte, NC is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Charlotte. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Historic Rosedale in Charlotte, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Charlotte.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Charlotte, NC

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to The Sanctuary at Stonehaven in Charlotte for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Charlotte, NC, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Charlotte?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Freedom Park in Charlotte. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Charlotte, NC, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Charlotte Museum of History in Charlotte, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Charlotte restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Charlotte, NC, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Charlotte, NC

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Charlotte, NC, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Deluxe Fun Dining Restaurant in Charlotte. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Charlotte rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Charlotte, NC

Salute to service: Restaurants offer free meals, discounts for Veterans Day in Charlotte

Each Veterans Day, restaurants in Charlotte and across the country celebrate active duty military members and veterans for their service to our country with free meals, treats and discounts.This year, the national holiday is on Monday, Nov. 11, although some places may get the party started early over the weekend, so watch for dates on deals. It’s a time to “honor America’s veterans for their patriotism, love of country, and willingness to serve and sacrifice for the common good,” the ...

Each Veterans Day, restaurants in Charlotte and across the country celebrate active duty military members and veterans for their service to our country with free meals, treats and discounts.

This year, the national holiday is on Monday, Nov. 11, although some places may get the party started early over the weekend, so watch for dates on deals. It’s a time to “honor America’s veterans for their patriotism, love of country, and willingness to serve and sacrifice for the common good,” the Department of Veterans Affairs says.

Here are some of the perks veterans and military members can get this Veterans Day in the Charlotte area:

Location: Multiple, with locations in Charlotte, Concord, Gastonia, Huntersville and Mooresville

When: Nov. 11

Bad Daddy’s is feeding veterans and active duty military members this Veterans Day with a free All American Burger with cheese and a side dish.

Location: 8435 Concord Mills Boulevard, Concord, NC 28027

When: Nov. 11

BJ’s Restaurant & Brewhouse is celebrating Veteran’s Day with all current and former military personnel who bring a valid military ID by offering a free Chocolate Chunk Pizookie to those who dine in. They will also get a coupon for a free appetizer on their next visit between Nov. 12 and Dec. 31, which can be used for dine in or takeout.

Location: 7404 Waverly Walk Avenue, Suite I-1, Charlotte, NC 28277

Location: 8695 Concord Mills Blvd., Concord, NC 28027

When: Nov. 11

Carolina Ale House is feeding veterans and and military members with a free half-rack rib platter with coleslaw and fries. (Note: The restaurant’s Fort Mill location isn’t participating this year.)

Location: 7900 Lyles Lane, Concord, NC 28027

Location: 16408 North Cross Drive, Huntersville, NC 28078

Location: 10408 E. Independence Blvd., Matthews, NC 28105

When: Nov. 8-11

Carrabba’s Italian Grill is honoring veterans with a weekend-long Veterans Day celebration.

Carrabba’s Italian Grill also offers a year-round Heroes Discount of 10% off to all service members, veterans and first responders.

Location: Various locations in areas such as Matthews, Ballantyne, University Place and Huntersville

When: Nov. 11

City Barbecue will honor veterans and active-duty military members with a free sandwich, one side and a drink with military ID. The offer is available for dine-in, carry-out or via the drive-thru.

Location: Multiple

When: Nov. 11

Food Lion is offering all U.S. active-duty military personnel and veterans a 10% discount at all stores. To get this discount, present your Food Lion MVP card and military identification at the time of checkout. (The deal excludes pharmacy, alcohol, tobacco, gift cards, lottery, postage stamps and services and is unavailable through Food Lion To Go pick up or home delivery.)

Location: 7701 N. Tryon Street, Charlotte, NC 28262

Location: 1540 Us Highway 29 North, Concord, NC 28025

Location: 2300 E. Franklin Blvd., Gastonia, NC 28054

Location: 11025 E. Independence Blvd., Matthews, NC 28105

Location: 2507 West Roosevelt Blvd., Monroe, NC 28110

Location: 120 Gallery Center Drive, Mooresville, NC 28117

Location: 2370 Cherry Rd., Rock Hill, SC 29732

When: Nov. 11, 4 p.m.-close

On Veterans Day, Golden Corral will celebrate Military Appreciate Night by giving service members and veterans a free buffet dinner and drink, with no purchase necessary. Disabled American Veterans members will be onsite to facilitate donations for their charity organization.

Location: Multiple, including Charlotte, Gastonia, Indian Trail, Kannapolis, Matthews and Mooresville

When: Nov. 11, 7 a.m.-7 p.m.

IHOP will offer a free Red, White and Blueberry Pancake Combo for veterans and active-duty military members. This includes two buttermilk pancakes topped with glazed strawberries, blueberry topping and whipped topping; two eggs; hash browns; and a choice of hickory-smoked bacon or pork sausage links.

Location: 8334 Pineville-Matthews Rd Suite 110, Charlotte, NC 28226

Location: 3440 St Vardell Ln, Charlotte, NC 28217

Location: 10412 E Independence Blvd #400, Matthews, NC 28105

When: Nov. 11

Metro Diner is offering 50 percent off meals for active and retired military members with valid military ID on Veterans Day. The restaurant also offers them 10% off year-round.

Location: Multiple

When: Nov. 11

Starbucks will offer a free tall-sized hot or iced brewed coffee for veterans, military service members and military spouses at participating U.S. stores.

Location: 1928 South Blvd #200, Charlotte, NC 28203

When: Nov. 11

Sullivan’s Steakhouse will give away a Sullivan’s Signature Angus Burger with fries for all veterans and active military who dine in on Veterans Day while supplies last. Military ID is required, and taxes and gratuity are not included.

Location: 8601 Concord Mills Blvd., Concord, NC 28027

Location: 992 Cabelas Dr, Fort Mill, SC 29708

When: Nov. 11, 11 a.m.-3 p.m.

Participating Twin Peaks locations will offer a free lunch to active and retired military personnel on Veterans Day.

Which songs were played at Concert for Carolina for Hurricane Helene relief?

At Charlotte’s Bank of America Stadium on Oct. 26, 2024, more than 82,000 fans joined a full lineup of stars performing a packed setlist of songs at the Concert for Carolina benefit concert.Even a rain delay didn’t put a damper on the moment.More than ...

At Charlotte’s Bank of America Stadium on Oct. 26, 2024, more than 82,000 fans joined a full lineup of stars performing a packed setlist of songs at the Concert for Carolina benefit concert.

Even a rain delay didn’t put a damper on the moment.

More than $24.5 million was raised for victims of Hurricane Helene, thanks to headliners Eric Church and Luke Combs, along with Billy Strings, Keith Urban, Sheryl Crow, James Taylor, The Avett Brothers and more.

If you’re already ready to relive the moment (or wish you had been there), here’s the full setlist from Concert for Carolina:

[CONCERT FOR CAROLINA review: A little rain can’t stop 82,000 fans from showing a whole lotta love for NC]

Hallelujah

Red Daisy

Seven Weeks in County

The Train That Carried My Girl From Town

Black Mountain Rag

Heartbeat of America

Must Be Seven

Pyramid Country

The Fire on My Tongue

Dusty Miller

Carolina

Drink in My Hand

Picture (with Sheryl Crow)

If It Makes You Happy

Everyday Is a Winding Road

Talladega

Smoke a Little Smoke

Blue Ain’t Your Color

Wasted Time

Happy Birthday to You

Raise ‘Em Up (With Keith Urban)

Mistress Named Music

Smoky Mountain Rain

Against the Wind

(Sittin’ On) The Dock of the Bay

Pour Some Sugar on Me

My Girl

And It Stoned Me

Theme From ‘The Dukes of Hazzard’ (Good Ol’ Boys)

Neon Moon

Sweet Caroline

Piano Man

Mistress Named Music

Record Year

Springsteen

Darkest Hour

Haw River

[STARTING TO HEAL: Helene victims find place to mourn and connect outside Concert for Carolina in Charlotte.]

Just the Way

Carolina Can

Carolina

Country Road

Something in the Way She Moves

Copperline

Fire and Rain

You’ve Got a Friend

Carolina in My Mind

You Can Close Your Eyes

[PHOTOS: Concert for Carolina attracts fans to uptown Charlotte’s Bank of America Stadium]

Carolina to Me

Five More Minutes

This One’s for You

Better Together

The Kind of Love We Make

Lovin’ on You

Cold as You

Must’ve Never Met You (with Bailey Zimmerman)

Rock and a Hard Place

Must’ve Never Met You

Used to You

Helene

Beautiful Crazy

As Good as I Once Was

We Are Loved

Where the Wild Things Are

Fast Car

When It Rains It Pours

Beer Never Broke My Heart

Ain’t No Love in Oklahoma

Does to Me (with Eric Church)

Carolina (with Eric Church)

The Concert for Carolina raised more than $24.5 million for Hurricane Helene.

This story was originally published October 27, 2024, 11:48 AM.

Best Internet Providers in Charlotte, North Carolina

What is the best internet provider in Charlotte?AT&T Fiber is CNET's pick for the best Charlotte internet provider in Charlotte, North Carolina. The service is the fastest provider...

What is the best internet provider in Charlotte?

AT&T Fiber is CNET's pick for the best Charlotte internet provider in Charlotte, North Carolina. The service is the fastest provider between AT&T and Spectrum, which are the biggest names in the area, It offers multigig plans versus Spectrum's singular gig plan. The competitor, Spectrum has a cheaper plan and more extensive high-speed coverage throughout Charlotte, though. Both providers present their unique pros and cons, so you'll have to pick one that better serves your needs and area.

Google Fiber has the speediest plan, offering 8 gigabits per second for $150 per month, respectively. For the most affordable home broadband, check out Kinetic by Windstream's $40 per month plan, which reaches speeds up to 200 megabits per second.

As a lifelong resident of greater Charlotte -- from Concord to Fort Mill, with time spent in University City, Oakhurst and Pineville -- I've become familiar with the internet providers in the area and have found the cheapest service and the fastest speeds to help you compare your options.

Best internet in Charlotte, North Carolina

Source: CNET analysis of provider data.

Other available internet providers in Charlotte

Cheap internet options in Charlotte

The average starting price for internet service in Charlotte is around $50 per month. Kinetic by Windstream has the lowest starting price in the area at $40 per month with speeds up to 200Mbps.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Charlotte

The best internet deals and top promotions in Charlotte depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.

Charlotte internet providers, such as Spectrum and Comporium, may offer lower introductory pricing or streaming add-ons for a limited time. Many, however, including AT&T and Google, run the same standard pricing year-round.

For a more extensive list of promotions, check out our guide on the best internet deals.

How fast is Charlotte broadband?

According to Ookla's speed test index, speeds in the Queen City are faster than the state's average, with a median download speed of around 316Mbps. Keep in mind that many factors go into speed test data, such as equipment, Wi-Fi versus Ethernet connections and the internet plan itself.

Faster speeds than the area's average are certainly available. Google Fiber offers speeds up to 8Gbps to Charlotte residents, and AT&T's fastest plan hits speeds up to 5,000Mbps. Numerous providers -- including Comporium, Google Fiber and Spectrum -- offer single gigabit plans.

Source: CNET analysis of provider data.

Internet providers in popular cities near Charlotte

See all results for internet providers in North Carolina.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines -- and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Charlotte

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it's impractical to personally test every internet service provider in a given city. So what's our approach? For starters, we tap into a proprietary database of pricing, availability and speed information that draws from our own historical ISP data, partner data and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP's service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our how we test ISPs page.

What's the final word on internet providers in Charlotte?

As we always say, fiber connectivity will be your best bet for home internet. For Charlotteans, many fiber providers offer blazing speeds at an affordable monthly cost. Using a high-speed internet connection makes consuming lots of data each month easy, which can be problematic if you have a data cap. However, you won't have to worry about that in Charlotte, as all major ISPs have unlimited data. Contracts aren't an issue, either, because AT&T, Comporium, Google Fiber, Kinetic, Spectrum and T-Mobile's 5G home internet service don't require one when signing up.

Internet providers in Charlotte FAQs

Does Charlotte have fiber internet?

A little over 61% of Charlotte is serviceable for fiber-optic internet service. AT&T is Charlotte's largest fiber internet provider, but Google Fiber and Comporium also contribute to the area's fiber coverage.

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Can you get free internet in Charlotte?

Aside from the Access from AT&T, your best bet to get free Wi-Fi in Charlotte is at your local Mecklenburg County Library branch. Other county facilities, such as the Mecklenburg County Courthouse, may offer a free Wi-Fi connection. You can also look at other public buildings, such as restaurants and coffee shops. When using a public Wi-Fi connection, remember that your data may not be secure, so try to avoid accessing or entering private information on your computer or mobile device when using a public Wi-Fi network.

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How much is Wi-Fi in Charlotte?

Wi-Fi is a way of connecting to your internet service, not a separate one on its own, so you'll need a standard internet connection and a Wi-Fi router to get Wi-Fi in your home. Starting prices for internet service in Charlotte range from $40 to $70 per month, but the added fee for Wi-Fi will vary by provider. AT&T, Google Fiber and T-Mobile 5G are some providers that include Wi-Fi equipment at no extra cost, meaning your Wi-Fi is essentially "free." Spectrum charges $10 per month for Wi-Fi equipment rental, but you can skip that fee by using your own router or enrolling in the 1,000Mbps plan (which includes a free router).

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Banner night for Wolfpack: 3 takeaways from NC State’s dominant win over USC Upstate

Senior Breon Pass flashed a smile on the bench with 3:25 remaining in the game, when the public address announcer recognized him for his new career high in scoring.Pass, alongside teammate Marcus Hill, led the Wolfpack with 14 points, propelling N.C. State to a 97-66 win over USC Upstate in the season opener.“After our first game, we had a meeting and they just told us to go out there and have fun,” Hill said. “The team put a lot of faith in me — from the freshmen, the seniors; they put a lot of faith in...

Senior Breon Pass flashed a smile on the bench with 3:25 remaining in the game, when the public address announcer recognized him for his new career high in scoring.

Pass, alongside teammate Marcus Hill, led the Wolfpack with 14 points, propelling N.C. State to a 97-66 win over USC Upstate in the season opener.

“After our first game, we had a meeting and they just told us to go out there and have fun,” Hill said. “The team put a lot of faith in me — from the freshmen, the seniors; they put a lot of faith in me. That gives me confidence to go work.”

The teams traded points for the first four minutes, before Wolfpack jumped out to a comfortable lead. Dontrez Styles hit back-to-back 3-pointers to give N.C. State a 16-12 lead.

Then, a combination of players went on a 15-0 run midway through the first half — and the Wolfpack (1-0) never looked back.

There were times when the team looked like a well-oiled machine; like it was a group that had been playing together for months. There were other times when it got ahead of itself, mostly making mistakes that it hopes to fix when everyone gets used to each other.

Despite the mistakes, N.C. State looked like it has the makings of another NCAA Tournament team.

Four players finished in double figures, Ben Middlebrooks notched a 10-point and 10-rebound double-double and graduate student Michael O’Connell provided six assists. As a team, the Wolfpack finished with 20 assists on 38 made shots.

“The game was great,” head coach Kevin Keatts said. “I’m glad the game went the way it went, because of the fact that we dropped the banners. I didn’t want to hang two banners and just have an OK game. I’m glad the game turned out the way it did.”

Here are three takeaways from the Wolfpack’s season-opening win.

Pass has been with the program all four years of his career but only played a few minutes in the first three. If Game 1 and the exhibition are any indication, Pass could be a bigger contributor than expected in his final season in Raleigh.

Pass started his night with a pair of floaters after splitting Spartan defenders. He finished with 14 points, two assists and two rebounds, including flying out of the back court to grab an offensive rebound.

One of his assists came after finding Styles under the basket for a dunk. Oh, and don’t forget about Pass catching the lob from freshman Trey Parker for his own dunk.

His big season opener came after contributing nine points in the Wolfpack’s exhibition last week.

“He’s been right there,” Keatts said of Pass’ ability to have a bigger role. “In practice, he’s getting better. I think (it’s) the fact, the mere fact that he’s been practicing and get some really good players. … He’ll graduate from NC State, which is very rare for a guy in these days and ages to start here and finish here. I’m happy because his hard work paid off, and I hope he continues to get better. I like what I saw from him tonight.”

The senior is listed at 6-feet tall and 175 pounds, so he’s not the biggest player on the court, but that doesn’t seem to matter. His shifty movement between opposing players means he can get inside easily. Add in his ability to disrupt on defense, and N.C. State has an effective glue guy off the bench.

“I‘m a big believer in trusting my work,” Pass said on Wednesday. “I think my time is here and I’m ready.”

In the preseason, Keatts and guard Jayden Taylor said N.C. State wanted to be a faster team this fall than it was last year. According to KenPom.com, the 2023-24 squad ranked No. 150 in the nation for adjusted tempo. It averaged 68 possessions per 40 minutes, narrowly exceeding the national average of 67.6 possessions per 40 minutes.

The Wolfpack finished with 70 possessions against the Spartans. It had 35 possessions by halftime.

Unfortunately, the speed led to sloppiness and a lack of discipline. The Pack recorded 11 turnovers, though it only had three in the second half and 24 personal fouls. Those miscues gave Upstate four points off turnovers and 27 free throw attempts, making 21.

“This team’s got to do a better job taking care of the ball,” Keatts said. “We didn’t in our exhibition or scrimmage. I would like, in every game, to be 10 or less. Because of how fast we play, there are going to be some turnovers. I thought the night, in the second half, we did a great job.”

The fearlessness in N.C. State’s play is a positive, but it’ll need to clean up its ball handling and recognize what contact officials are calling to have long-term success.

Guard Bryce Heard reclassified to join the Wolfpack a season early. Keatts said last week the 17-year-old freshman was starting to feel comfortable in his role on the team.

He certainly showed that on Monday night. Heard played one minute early in the first half, recording three rebounds and knocking down a pair of free throws.

In the second half, he saved a ball from going out of bounds for a steal. His effort led to a dunk by guard Jayden Taylor on the other end.

“I don’t know how much he’s gonna play as a freshman, but what helps him is he’s got a really strong knowledge of the game,” Keatts said. “He knows how to play, where most freshmen you’re trying to figure out — defensively, how do you not be a liability and be able to score.”

The rookie added eight points and five rebounds in his debut. Keatts might not have known how much Heard was going to play after the exhibition, but his aggressive play and confidence made a great first impression.

“I see them prepare every single day,” Styles said of the freshmen core. “They’re great. It doesn’t surprise me at all. They are very talented. They’ll continue to get better.”

This story was originally published November 4, 2024, 9:27 PM.

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