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Water Damage Restoration in Allentown, PA

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Lincoln Technical Institute in Allentown to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Allentown, PA is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Allentown. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like The Soldiers and Sailors Monument in Allentown, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Allentown.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Allentown, PA

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Fellowship Community in Allentown for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Allentown, PA, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Allentown?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Lehigh Parkway in Allentown. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Allentown, PA, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Haines Mill Museum in Allentown, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Allentown restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Allentown, PA, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Allentown, PA

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Allentown, PA, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Grille 3501 in Allentown. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Allentown rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Allentown, PA

Allentown’s Infinera signs terms for $93M in federal funding, plans to build new facility in Bethlehem

The Biden-Harris administration announced Thursday that Infinera, a global semiconductor manufacturer with a facility in Allentown, signed a non-binding preliminary memorandum of terms with the U.S. Department of Commerce for up to $93 million in funding through the ...

The Biden-Harris administration announced Thursday that Infinera, a global semiconductor manufacturer with a facility in Allentown, signed a non-binding preliminary memorandum of terms with the U.S. Department of Commerce for up to $93 million in funding through the CHIPS and Science Act.

According to a press release from the Department of Commerce, the proposed funding would support the construction of a new fab in San Jose, California, and a new advanced test and packaging facility in Bethlehem.

The proposed projects would be expected to increase Infinera's existing domestic manufacturing capacity by an estimated factor of 10 and would create up to approximately 500 manufacturing jobs and 1,200 construction jobs.

The facility in Bethlehem would be one of the only advanced test and packaging facilities dedicated to packaging InP PICs, or indium phosphide-based photonic integrated circuits, in the U.S.

"From artificial intelligence to electric vehicles to telecommunications infrastructure, 21st century technologies all rely on optical semiconductors like the ones manufactured by Infinera," said U.S. Secretary of Commerce Gina Raimondo.

"The Biden-Harris Administration is taking meaningful steps towards achieving the economic and national security goals of the CHIPS and Science Act with proposed investments like this one, which will help us secure semiconductor manufacturing projects and create high-tech jobs across the country," she said.

Infinera is a vertically integrated semiconductor and telecommunications equipment manufacturer that has operated its U.S. fabrication and advanced test and packaging facilities for over 20 years. The company's indium phosphide-based photonic integrated circuits (InP PICs) use light to transfer information with greater energy efficiency.

The projects will allow Infinera to increase the domestic fabrication and advanced test and packaging of InP PICs for the U.S. Department of Defense, the intelligence community, law enforcement and national security agencies for secure communications and emerging technologies such as quantum technology, sensing and LiDAR, or light detection and ranging.

To recruit, train, and develop facility workforces, Infinera has partnered with the SEMI Foundation on its efforts to build a diverse and skilled community of workers.

Don Cunningham, President & CEO of Lehigh Valley Economic Development Corp., weighed in on the news Thursday.

“Infinera has been a significant part of the extensive semiconductor sector in the Lehigh Valley that goes back to the development of the transistor by Bell Labs and Western Electric,” he said.

"“Lehigh Valley was the original Silicon Valley, and many of the talented engineers and developers remain here.”

Infinera’s current advanced testing and packaging facility in the Lehigh Valley employs about 300 people, according to a news release from the LVEDC.

Parkland parents demand accountability after arrest of former Parkland administrator

ALLENTOWN, Pa. - Parents in the Parkland School District are speaking out after an administrator was charged with secretly filming a student while he was changing.The arrest of former Parkland High School Choir Teacher and Director of Visual and Performing Arts, Francis Anonia, was on every parent's mind at the School Board meeting Tuesday night. Anonia is currently facing 19 charges, including 10 felonies, for allegedly using his cell phone to secretly film a male student in the changing room on multiple occasions. Superintendent Mar...

ALLENTOWN, Pa. - Parents in the Parkland School District are speaking out after an administrator was charged with secretly filming a student while he was changing.

The arrest of former Parkland High School Choir Teacher and Director of Visual and Performing Arts, Francis Anonia, was on every parent's mind at the School Board meeting Tuesday night. Anonia is currently facing 19 charges, including 10 felonies, for allegedly using his cell phone to secretly film a male student in the changing room on multiple occasions. Superintendent Mark Madson addressed the charges in a prepared statement.

"Our students physical and emotional safety will continue to be the first priority of the Parkland School District, and we will remain committed to transparency and continued cooperation with the legal authorities as it relates to this matter," said Madson.

But for two parents who spoke at the podium, that wasn't enough.

"The Parkland School District has done everything in its power to not be transparent," said one speaker.

"School administration and leadership has allowed this predator to work directly with children at the elementary, middle, and high school level, actually promoting him in his position and his responsibilities," said another speaker, who even called for a change in leadership at the District. "I am here, looking you directly in the eye, and I am calling for your resignation. I would like you to resign."

But several Board directors quickly spoke up to express their support for Superintendent Madson.

"From my perspective, Dr. Madson has done an impeccable job. The safety of our children is first in our hearts, and we never lose sight of that," said School Board Director Robert Cohen.

"I have extreme confidence in this administration, and everything that I have seen them do in this process, in all processes, has been highly professional," said School Board Director Chris Pirrotta.

"This administration has my full faith and support, and will going forward," said School Board Director David Hein.

Board directors stressed that many of the details about the case are not public right now due to the ongoing investigation, and they asked people not to jump to conclusions.

Anonia was arraigned on the charges on Tuesday. He was held on a $50,000 bond. He posted bail and is no longer in custody.

He has a preliminary hearing scheduled for Nov. 26.

Explaining the Election 2024 Q&A: Can you explain the Allentown ballot referendum?

Welcome to Election 2024 Q&A, a new series where LehighValleyNews.com reporters tackle the election topics that have readers scratching their heads. If you have a question about the election, feel free to submit it here.Q: Can you help explain the Allentown ballot referendum?A: When Allentown voters head to the polls or open their mail-i...

Welcome to Election 2024 Q&A, a new series where LehighValleyNews.com reporters tackle the election topics that have readers scratching their heads. If you have a question about the election, feel free to submit it here.

Q: Can you help explain the Allentown ballot referendum?

A: When Allentown voters head to the polls or open their mail-in ballots, they'll probably be focused on the major races for president, U.S. Senate and U.S. House. But the last item on the ballot is this referendum question:

"Shall Section 807(B), Revenue, of the Home Rule Charter of the City of Allentown be amended to allow City Council, by Ordinance, to remove the Deed Transfer Tax?"

The Allentown Home Rule Charter is essentially the city's constitution. It sets the ground rules for how the city operates, establishes the various public offices, and defines what the powers and limits of those offices are.

Section 807(B) of the charter reads, "Council shall not raise the rates of the deed transfer, earned income, business privilege, the Emergency and Municipal Services Tax beyond $52, amusement devices, and resident taxes above their respective 1996 levels."

Every time people buy or sell property in Pennsylvania, they pay a deed transfer tax. The state collects a tax of 1% of the property value, but local governments may charge their own tax. The city and the Allentown School District each collect a 0.5% tax on these transfers.

Voting "Yes" on the referendum would allow the city to remove the cap on the city's deed transfer tax. It wouldn't automatically go up, but it would give council members that authority. Voting "No" would protect the tax cap and ensure the tax rate doesn't increase.

City officials have urged council to move this referendum forward. Councilman Santo Napoli said homeowners are being squeezed out of the market; LLCs and corporations bought 46% of all properties sold in Allentown in June, he said. Raising the tax would allow the city to raise millions of new tax dollars, which could fund programs such as one assisting first-time homebuyers, he said.

On the other hand, the Lehigh Valley Realtors Association, which represents the professionals who might be most affected by a hike to the deed transfer tax, has launched a campaign opposing the referendum. The referendum's wording is overly confusing, and a higher deed transfer tax will mean higher costs for every person buying, selling or renting property in the city, according to the Association.

400 evacuated in early morning Whitehall apartment fire

WHITEHALL TWP., Pa. — About 400 people were evacuated from their apartments after a fire early Friday, the township fire chief said.No injuries were reported in the blaze, which broke out about 2:50 a.m. at the Independence Square Apartments, 1 Maryland Circle, near Lehigh Valley Mall.Whitehall Fire Chief Mark Bilder said most of the residents will be able to return to their apartments, but 12 units received smoke and heat damage.Firefighters rescued six people from their balconies and no injuries were reported, ac...

WHITEHALL TWP., Pa. — About 400 people were evacuated from their apartments after a fire early Friday, the township fire chief said.

No injuries were reported in the blaze, which broke out about 2:50 a.m. at the Independence Square Apartments, 1 Maryland Circle, near Lehigh Valley Mall.

Whitehall Fire Chief Mark Bilder said most of the residents will be able to return to their apartments, but 12 units received smoke and heat damage.

Firefighters rescued six people from their balconies and no injuries were reported, according to the chief.

The cause of the fire has yet to be determined. Bilder said firefighters arriving at the complex found fire that was contained to a second-floor storage room.

Firefighters faced heavy smoke and heat on the second floor of the apartment building, which is made up of a series of connected buildings.

“People started pounding on the door saying there’s a fire, and I’m like ‘Oh my God, we gotta get outta here.’ I was freaked out. This is a nice place. At 3 a.m., it’s kind of shocking to have all that chaos.”
Jaquan Bonaparte, resident

Bilder said firefighters were called at 2:50 a.m. because of an automatic fire alarm and the Lehigh County communications center received several calls for heavy smoke in the building.

On Friday morning, residents milled about the outside of the apartments waiting for word on when they could get back home.

'We gotta get out of here'

Jaquan Bonaparte, who has lived in the apartments for about five years, said he smelled something like gasoline while fleeing the building.

“My mom was, like, ‘Wake up! Wake up! Wake up!” he said. “I didn’t know what was going on.

Independence Square Apartments resident Jaquan Bonaparte

“People started pounding on the door saying there’s a fire, and I’m like ‘Oh my God, we gotta get outta here.’ I was freaked out.

"This is a nice place. At 3 a.m., it’s kind of shocking to have all that chaos.”

The American Red Cross was on the scene Friday morning, offering assistance.

Peter Brown, executive director of the Red Cross’ Pennsylvania Rivers Chapter, said it was too early to say how many people might need assistance.

The agency was assisting people from at least 10 apartments, he said.

An evacuation center has been set up at Temple Beth El, 1305 Springhouse Road, South Whitehall Township, to provide residents affected by the fire with comfort, care, food, resources and other emergency assistance.

The Red Cross said caseworkers will continue to help the impacted residents in the days and weeks ahead.

Anyone in need of Red Cross assistance should call 1-800-RED CROSS (1-800-733-2767). All Red Cross disaster assistance is free.

Allentown NIZ has never been audited, Pat Browne tells Pa. Senate

After learning that no audit of finances in Allentown’s unique tax zone has been performed since it was created in 2011, state Sen. Jarrett Coleman, R-Lehigh, on Tuesday accused Revenue Secretary Pat Browne and the Allentown Neighborhood Improvement Zone Development Authority of breaking the law.“I am disgusted to have learned today in testimony from Secretary Browne that the Allentown Neighborhood Improvement Zone Development Authority has been violating state law for over a decade,” Coleman said. “In a zone t...

After learning that no audit of finances in Allentown’s unique tax zone has been performed since it was created in 2011, state Sen. Jarrett Coleman, R-Lehigh, on Tuesday accused Revenue Secretary Pat Browne and the Allentown Neighborhood Improvement Zone Development Authority of breaking the law.

“I am disgusted to have learned today in testimony from Secretary Browne that the Allentown Neighborhood Improvement Zone Development Authority has been violating state law for over a decade,” Coleman said. “In a zone that is shrouded in so much secrecy and has diverted over $700 million from things like child care, education, transportation or senior services these audits were a critical component of oversight that never happened.

“This new information reinforces and makes more urgent the need for further examination. As we continue to review today’s testimony we will determine which next steps or referrals need to be made.“

The accusation came after Browne spent nearly two hours on the state Senate floor answering questions about the NIZ.

Browne was prompted to appear after the body voted 28-22 on Oct. 8 in favor of Senate Resolution 334, which was introduced by Coleman, who defeated Browne in the 2022 primary election. Coleman has been trying to bring to light specific sources of revenue in Allentown’s unique tax district, while Browne has repeatedly said he legally can’t disclose that information because of changes made to the Fiscal Code of 2021.

That same information was requested in a subpoena issued by the Senate’s Intergovernmental Operations committee.

Coleman asked Browne about annual audits, noting that in the NIZ legislation an independent firm would be hired to verify such things as the amount of local tax revenue and how much is transferred to the state.

Browne said the audits haven’t taken place because of limitations on confidentiality.

“It has not been contracted because in promulgating the function of the audit, developing the scope, deciding what was going to be audited, it was determined that in order to do it, there would be need to access to by the contracting authority to tax information for purposes to audit,” he said.

Coleman asked if any audits have taken place since the law was passed in 2011.

“The Senate and House would have to agree that the language of the Neighborhood Improvement Zone needs to change in order for that to happen,” Browne answered.

The Senate unanimously approved a NIZ audit in December.

In addition to Coleman, chair of the Intergovernmental Operations Committee, Browne was questioned by three senators.

The exchanges were mostly cordial, though Minority Leader Jay Costa, D-Allegheny, objected to Coleman’s line of questioning regarding The Morning Call’s two-year attempt to obtain information about the NIZ’s finances. The newspaper’s effort was struck down by a Commonwealth Court judge in late 2021, citing language inserted into the fiscal code bill.

Browne, who wrote the legislation creating the NIZ in 2011, introduced the language that he says prevents him from disclosing the information when he was a state senator representing the Lehigh Valley. Those changes included adding “reports” on taxes to a section defining “confidential information.”

“Following that Office of Open Records decision [in October 2019, saying the state needed to release information The Morning Call sought], the 2021 amendment was passed and made effective,” Coleman said. “It was dated back until January of 2014 in order to protect certain NIZ records from disclosure to the public.”

Costa made a point of order at that point. “I believe the implication of the question is that certain legislation was passed to protect folks,” he said. “I’m not sure where that’s going, and maybe ask the member to clarify the question. If it relates to any individual in this chamber, or any individual anywhere else in the other chamber who served here, or some business entity, I have concerns about where this is going.”

Lt. Gov. Austin Davis, who was presiding officer, had Coleman move along.

In his closing questions, Majority Leader Joe Pittman, R-Indiana, circled back to the open records case and asked if the paper’s request was turned down because of the code amendment.

“The opinion issued by the Commonwealth Court provided that tax returns are subject to confidentiality, but tax reports are not,” Browne said. “And my opinion, with all due respect to our members of the court, that was a distinction without a difference.”

To open his line of questioning, Coleman wanted to know if businesses inside the NIZ are under a confidentiality agreement.

“You mentioned confidentiality,” Coleman said to Browne. “You mentioned not being able to get information when you reached out to local businesses inside of the NIZ and they were unable to provide that information. Why were they unable to provide that information to you? Why couldn’t they disclose that information to you under their own free will?”

Browne said the only NDA is between an allocation agent that helps businesses fill out compliance forms and the Department of Revenue.

During his initial line of questions, Pittman emphasized that the Senate was not asking for individual taxpayer information. However, Browne said that even aggregate data could reveal an individual because some categories only have one or two taxpayers.

Browne said the department exceeds Internal Revenue Service standards that holds back categories with 100 taxpayers, while the NIZ uses only two or less.

“The Department of Revenue wants to be as transparent as possible,” Browne said.

Pittman asked why the information couldn’t be reviewed by the state’s Independent Fiscal Office, or the bipartisan Legislative Budget and Finance Committee. Browne said the IFO could access NIZ information if the Legislature acts on it.

“That’s the beauty of this entire moment,” Pittman said. “This is all about us as a body, trying to decide what is next in this process.”

In conclusion, Browne said he’s confident in working with the Legislature.

“We want to be transparent as important this program, like the other programs, is very important, and we want to make sure that they’re successful,” Browne said.

Pittman said he appreciated Browne’s testimony.

“What I find most encouraging from this process is that we now have some areas where you are coming to the table and agreeing to either recommend changes in statute or providing us updated opinions that we were not previously aware of,” he said.

Morning Call reporter Evan Jones can be reached at ejones@mcall.com.

Originally Published: October 22, 2024 at 2:09 p.m.

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