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Paramount Restoration LLC

Bob Blackburn
4401-D Dixie Hwy, Elsmere, KY 41018
Contractor's Bio

Mold Remediation in Covington, KY

Mold Remediation in Covington is essential for maintaining a healthy living environment. Mold can develop quickly in damp areas, posing serious health risks to you and your family. Whether it's due to a leaky roof, flooding, or high humidity, addressing mold issues promptly is crucial to prevent further damage to your property and ensure the safety of your loved ones.

At Disaster Response, we understand the urgency of mold problems. Our team of experts is equipped with the latest technology and techniques to identify and eliminate mold effectively. We conduct thorough inspections to assess the extent of the mold growth and develop a tailored remediation plan that addresses your specific needs. Our goal is to restore your home to a safe and healthy condition as quickly as possible.

Mold can not only damage your property but also lead to various health issues, including respiratory problems and allergies. That's why our mold remediation services in Covington focus on not just removing the visible mold but also addressing the underlying moisture issues that allow mold to thrive. We take a comprehensive approach to ensure that your home is not only mold-free but also protected against future infestations.

Choosing Disaster Response means you're opting for professionalism and expertise in mold remediation. Our dedicated team is committed to providing exceptional service, ensuring that your home is safe and comfortable. Don't let mold compromise your health and property—contact us today for a thorough assessment and effective remediation solutions tailored to your needs.

Disaster Response, The Authority on Covington Mold Remediation

Finding a reliable mold remediation service in Covington, KY, can be overwhelming, but with Disaster Response, the choice becomes clear. With years of experience in the industry, we specialize in effectively eliminating mold and restoring your home or business to a safe environment. Our dedicated team understands the health risks associated with mold exposure and is committed to providing thorough and efficient remediation services.

Disaster Response

At Disaster Response, we utilize advanced techniques and state-of-the-art equipment to identify and remove mold from your property. Our experts conduct comprehensive inspections to assess the extent of the mold problem, ensuring that no hidden spores are left behind. We prioritize your safety and well-being, employing environmentally friendly products that are safe for both your family and the planet.

Our commitment to excellence extends beyond just mold removal. We also focus on preventing future mold growth by addressing the underlying causes, such as moisture issues and inadequate ventilation. Our team provides valuable advice on maintaining a mold-free environment, empowering you to take proactive steps in safeguarding your property.

Like the iconic landmarks in Covington, KY, we stand as a beacon of hope for those facing mold challenges. Our expertise and dedication to customer satisfaction set us apart in the mold remediation industry.

As true specialists in Covington mold remediation, we focus exclusively on the following services

  • Comprehensive Mold Inspections
  • Mold Removal and Cleanup
  • Air Quality Testing
  • Moisture Control Solutions
  • Preventative Treatments
  • Structural Drying and Dehumidification
  • Post-Remediation Verification
  • Emergency Response Services
  • Residential and Commercial Services
  • Consultation and Education on Mold Prevention

At Disaster Response, we strive to be THE authority on mold remediation in Covington. We understand the urgency of addressing mold issues and are here to provide swift, effective solutions. When you choose our services, you can trust that we will restore your space to a safe and healthy condition, allowing you to breathe easy once again.

Covington mold

Disaster Response: The Leading Authority on Mold Remediation in Covington

Finding a reliable mold remediation service in Covington can be overwhelming, but with Disaster Response, the choice is clear. With years of experience in the industry, we specialize in effectively identifying and eliminating mold issues, ensuring a safe and healthy environment for our clients. Our dedicated team understands the complexities of mold growth and is committed to providing top-notch service tailored to your specific needs.

Disaster Review

What Our Clients Are Saying

utilize advanced techniques

At Disaster Response, we utilize advanced techniques and state-of-the-art equipment to assess and remediate mold infestations. Our experts are trained to handle various types of mold, from common household varieties to more hazardous species, ensuring that your property is thoroughly treated. We prioritize safety and efficiency, working diligently to restore your space to its original condition while minimizing disruption to your daily life.

Our comprehensive approach includes not only the removal of mold but also addressing the underlying causes of moisture that contribute to its growth. We believe in educating our clients about mold prevention and maintenance, empowering them to take proactive steps in safeguarding their homes or businesses. With our commitment to excellence, you can trust that your mold remediation project is in capable hands.

As a leading provider of mold remediation services in Covington, we pride ourselves on our customer-centric approach. We understand that dealing with mold can be stressful, which is why we strive to make the process as seamless as possible. Our team is here to guide you every step of the way, ensuring that you feel supported and informed throughout the entire remediation process.

  • Comprehensive Mold Inspections
  • Mold Removal and Cleanup
  • Air Quality Testing
  • Moisture Control Solutions
  • Preventative Treatments
  • Structural Drying and Dehumidification
  • Post-Remediation Verification
  • Emergency Response Services
  • Residential and Commercial Services
  • Consultation and Education on Mold Prevention

At Disaster Response, we are dedicated to being the leading authority on mold remediation in Covington. Our expertise and commitment to customer satisfaction set us apart in the industry. When you choose us, you can rest assured that we will restore your property to a safe and healthy state, allowing you to breathe easy once again.

Mold Testing and Remediation Overview: Following IICRC S520 Standards

The IICRC S520 standard provides a clear guide for safely managing mold issues in homes and buildings. Its main goals are to protect people, ensure thorough cleanup, and prevent future mold problems.

1. Assessment and Inspection

Initial Assessment:

  • Trained professionals will conduct a detailed inspection of the affected area. This includes visual checks and using tools like moisture meters and infrared cameras to find hidden mold or moisture.
  • Understanding moisture sources is crucial, as mold often arises from water issues or high humidity.

Mold Sampling:

  • Although not always needed, testing (both air and surface samples) can help identify the type and amount of mold present.
  • Sampling is useful when mold is suspected but not visible, such as when there are odors or health concerns.
  • If sampling is done, it must follow proper protocols, with analysis performed by accredited labs.

2. Containment Protocols

Containment Procedures:

  • To stop mold spores from spreading during cleanup, barriers (like plastic sheeting and negative air pressure) are used.
  • The extent of containment varies; small areas might require basic barriers, while larger or heavily contaminated spaces need more extensive containment.
  • Workers must enter and exit through decontamination chambers to avoid spreading mold.

3. Personal Protective Equipment (PPE)

  • Workers should wear appropriate PPE, including gloves, N95 masks, full-body suits, and eye protection.
  • The type of PPE needed depends on how severe the contamination is; more protective gear may be required for heavily affected areas.

4. Remediation Process

Source Control:

  • Addressing the root cause of moisture is essential. This may involve fixing leaks, improving ventilation, or managing humidity.

Cleaning and Removal of Mold:

  • Mold cannot just be treated with chemicals; it must be physically removed.
  • Non-porous materials (like metals and glass) can often be cleaned with HEPA vacuums or damp cloths.
  • Severely affected porous materials (like drywall and carpets) should be removed and disposed of according to local regulations.
  • HEPA air filtration systems should be used to capture airborne mold spores during cleanup.

Cleaning Techniques:

  • Common methods include HEPA vacuuming and scrubbing surfaces where mold is present.
  • Antimicrobial agents may be used, but the focus is on physical removal.

5. Post-Remediation Evaluation

Final Inspection:

  • After cleanup, a visual inspection ensures no visible mold remains.
  • Air and surface tests may be conducted to confirm that mold levels are back to normal.
  • It's crucial to check that the environment is dry to prevent mold from returning.

Documentation and Reporting:

  • Detailed records of the remediation process, including testing results and cleanup procedures, should be maintained.
  • This documentation is important for compliance and may be needed for insurance or legal matters.

6. Ongoing Prevention

  • Educating building occupants about moisture control is vital. This includes maintaining HVAC systems, managing humidity, and promptly addressing leaks.

By adhering to the IICRC S520 standard, mold remediation professionals take a systematic and health-focused approach, ensuring that indoor spaces are restored to safe, mold-free conditions.

Do You Really Need, Need a Mold Remediation Expert in Covington?

While it may be tempting to tackle mold issues on your own, hiring a professional mold remediation service can ensure a thorough and effective solution. Mold can pose serious health risks and structural damage to your home, making it crucial to address the problem with expertise. Disaster Response specializes in mold remediation, providing the knowledge and tools necessary to restore your environment safely and efficiently.

Mold Remediation Process

Understanding the Mold Remediation Process

Mold remediation involves a systematic approach to identify, contain, and eliminate mold growth. Professionals like those at Disaster Response utilize advanced techniques and equipment to assess the extent of the mold infestation. This process includes air quality testing, surface sampling, and moisture control measures to prevent future growth. By understanding the specific conditions that led to mold development, experts can implement effective solutions tailored to your situation.

Health Risks Associated

Health Risks Associated with Mold Exposure

Mold can lead to a variety of health issues, particularly for individuals with respiratory conditions, allergies, or weakened immune systems. Symptoms may include coughing, sneezing, skin irritation, and even more severe reactions in sensitive individuals. Engaging a mold remediation expert ensures that the mold is not only removed but that the air quality in your home is restored to a safe level, protecting the health of your family.

Preventing Future Mold Growth

Preventing Future Mold Growth

After remediation, it's essential to take proactive steps to prevent mold from returning. Disaster Response provides guidance on moisture control, ventilation improvements, and regular inspections to maintain a mold-free environment. By addressing the underlying causes of mold growth, such as leaks or high humidity, you can significantly reduce the risk of future infestations.

Professional Equipment Techniques

The Importance of Professional Equipment and Techniques

Attempting to remove mold without the proper equipment can lead to incomplete removal and potential health hazards. Professionals use specialized tools such as HEPA vacuums, air scrubbers, and moisture meters to ensure thorough remediation. Disaster Response's trained technicians are equipped to handle even the most challenging mold situations, ensuring that your home is restored to a safe and healthy state.

Disaster Owner

Bob Blackburn

Paramount Restoration LLC

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4401-D Dixie Hwy, Elsmere, KY 41018

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Reach Out to a Mold Remediation Specialist in Covington, KY, for These Mold-Related Issues

Mold growth can occur in various environments, particularly in areas with high humidity or water damage. This fungal growth can lead to significant health risks, property damage, and unpleasant odors. Recent studies have shown an increase in mold-related issues in Covington, with many homeowners facing challenges in managing and eliminating mold effectively. If you find yourself dealing with any of the following mold situations, it's crucial to contact a mold remediation expert promptly:

Visible Mold Growth

If you notice mold on walls, ceilings, or other surfaces, it's a clear sign that professional intervention is needed. Mold can spread quickly and may indicate underlying moisture problems.

Musty Odors

A persistent musty smell in your home can be a strong indicator of hidden mold. This odor often suggests that mold is present, even if it's not immediately visible.

Water Damage

Following a leak, flood, or any water intrusion, the risk of mold growth increases significantly. It's essential to address any water damage promptly to prevent mold from taking hold.

Health Symptoms

If you or your family members are experiencing unexplained respiratory issues, allergies, or skin irritations, mold exposure could be the culprit. Seeking professional help can ensure a safe living environment.

Condensation Issues

Excessive condensation on windows, walls, or pipes can create a breeding ground for mold. Addressing these issues with a mold remediation service can help prevent future growth.

Previous Mold Problems

If you've dealt with mold in the past, it's vital to monitor the area for any signs of recurrence. A professional can assess the situation and implement preventive measures.

Regardless of the mold issue you're facing, it's important to understand that Covington residents should act quickly to mitigate the risks associated with mold exposure. Mold can not only damage your property but also pose serious health risks to you and your family. Engaging a qualified mold remediation specialist like Disaster Response can provide the expertise needed to effectively eliminate mold and restore your home to a safe condition.

Essential Steps to Take After Discovering Mold in Your Home in Covington

Finding mold in your home can be alarming and overwhelming. Mold can grow quickly and pose health risks, so it's crucial to act promptly. Here are the steps you should follow if you discover mold in your Covington residence:

  • Identify the source of moisture that is causing the mold growth.
  • Ensure the affected area is well-ventilated to minimize exposure.
  • Avoid touching or disturbing the mold, as this can release spores into the air.
  • Document the extent of the mold growth with photographs for your records.
  • Contact a professional mold remediation service to assess the situation.
  • Follow any safety recommendations provided by the remediation experts.
  • Keep children and pets away from the affected area until it has been treated.
  • Review your home's ventilation and humidity levels to prevent future mold growth.

If you find mold in your home, it's essential to address it quickly to protect your health and property. Mold can lead to various health issues, including respiratory problems and allergic reactions. At Disaster Response, we specialize in mold remediation and are dedicated to restoring your home to a safe and healthy environment.

Contact Your Local Mold Remediation Experts in Covington, KY, for a Free Consultation

At Disaster Response, we understand the stress and uncertainty that comes with mold issues. Our team is committed to providing you with the highest level of service and support during this challenging time. We approach every situation with professionalism, care, and urgency.

Our mold remediation specialists will work diligently to identify the source of the mold, safely remove it, and implement measures to prevent its return. When your home's safety and your family's well-being are at stake, don't settle for anything less than the best—choose Disaster Response today.

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Latest News in Covington, KY

Krampus, Christkindlmarkt & Dark Charge libations

COVINGTON, Ky. – ‘Tis the weekend to shop for local-made gifts, create poinsettias that won’t kill your cat, catch a holiday cabaret, gather at a block party, snap a photo with Krampus, and a whole lot more.Fine art and a holiday demonTonight’s ...

COVINGTON, Ky. – ‘Tis the weekend to shop for local-made gifts, create poinsettias that won’t kill your cat, catch a holiday cabaret, gather at a block party, snap a photo with Krampus, and a whole lot more.

Fine art and a holiday demon

Tonight’s Sip & Shop at the Baker Hunt Art & Cultural Center features more than 30 vendors selling their handcrafted and fine art goods. And, while you shop, there will be food and drinks to enjoy.

And, because tonight is Krampusnacht, you can get your picture taken with that horned, anthropomorphic, long-tongued holiday demon who is said to beat the naughty children with branches and sticks, or -- in the worst-case scenario -- put them in his sack and drag them to hell. (Kind of like the Grinch with a heart that’s 2 times 200 sizes too small and with an evil bent.)

But really, the event isn’t as scary as it sounds. And it is free and open to the public. Free parking available on 7th Street.

Worry-free poinsettias

Have pets? Love poinsettias? You can have both, thanks to Artmarkit, which has a solution to your dilemma of whether or not to get a poinsettia for the holiday season.

The colorful poinsettia has long been maligned as toxic to cats and dogs, especially if they eat copious amounts of its leaves and bracts. We all know that some cats – understandably looking to get high if only to be able to tolerate inconsiderate humans in their cruel, cruel world -- will devour an entire catnip plan. Unfortunately, the beautiful poinsettia comes with no mind-altering enticements for your feline, only vomit, diarrhea, and (gulp), yes, possibly death, if eaten en masse.

That said, it never hurts to err on the side of caution.

The good news is, you don’t have to forego the festive beauty of the poinsettia this season if you participate in tonight’s Poinsettia Workshop at Artmarkit, because its talented staff will show you how to create a poinsettia out of ribbons.

Holiday cabaret

For an evening of vintage holiday magic and sentimental moments that harken back to the television Christmas specials of yore, don’t miss A Cozy Christmas with Queen City Cabaret at The Carnegie on Friday (and Saturday).

Performances will celebrate all the simple but important stuff that makes the season bright and our hearts warm with nostalgia.

Dark Charge block party

Block parties aren’t exclusive to sweltering summer months and, besides, the Dark Charge Winter Block Party 2024 at Braxton Brewing Co. on Friday and Saturday is sure to warm our cockles with its Dark Charge variants.

There’s a cool music lineup too, featuring Tracy Walker, Hoopty, Brother Smith, and DJ Jon Jon – plus food trucks with tasty offerings.

Remember those French Chew taffies you liked as a kid? With a nod to nostalgia, Braxton teamed up with local candy maker Doscher’s to make a unique Dark Charge variant that blends its brew with a childhood favorite. Say “hello” to Braxton’s Doscher’s Candies Vanilla French Chew variant (your new favorite confection, so to speak).

Tis the season at the Farmers Market

The CFM Holiday Market on Saturday at the Hellmann Creative Center is the special holiday edition of the Covington Farmers Market.

That means you’ll find many of the farmers, market vendors, local artists, and crafters that you’ve come to enjoy at the regular Saturday market, but there will be a decidedly holiday touch.

Ye olde German market

In the spirit of traditional Christmas markets popular throughout Germany, Sunday’s 2024 MainStrasse Village Christkindlmarkt celebrates the spirit of the season with unique gifts from vendors throughout the tri-state, good food, and plenty of libations at MainStrasse establishments. Plus, there will be ample music and fun activities for the kiddos.

Holiday moose lounge

Sunday’s The Moose is on The Loose … Hunting for Festive Finds at the Ernst + Oddfellows CoWorking Space at 405 Garrard St. promises to be a holiday blast packed with laughter and cheer.

Here’s what it’s going to be “packed” with: live music, candles, coffee, cigars, chocolate, hot sauce, jerky, knives, vintage video games, records, sausage, Wenzel Whisky, and a whole lot of fun.

Live music

Tonight: The Missy Werner Band at Molly Malone’s Irish Pub & Restaurant.

Friday: Chris Comer Trio at Juniper’s … Gideon at Madison Live.

Saturday: Daniel Bennett & The Dirty Shirleys at Juniper’s … Homegrown Concert 2024 at Madison Theater … and “Blue Christmas” concert with Tad Roberson Band (and Toy Drive for kids) at Band of Helping Hands.

Miscellaneous

Tonight: Karaoke Thursdays at Paddy’s On Main.

Friday: Feud at Frosthaus … Karaoke at Frosthaus.

Saturday: Family Fun Activities at Behringer-Crawford Museum … Brunch with Santa at Coppin’s … Buzzard’s Roost Roadshow with Master Distiller Ethan Spalding at Smoke Justis.

Sunday: Bad@$$ Bibliophiles at Thrive Empowerment Center … Polar Express Reading & Craft at Behringer-Crawford Museum.

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Demetrios opens in RiverCenter, adding another option to office building’s bustling lobby

For Demetrios owner Carl Vasiliou, the restaurant business is a family affair.His family’s most recent namesake restaurant, Demetrios V, was opened by his parents Demetrios and Gloria Vasiliou, back in 2014. Its tagline was ‘where Greek food meets American food’ – a nod to the Vasiliou family’s Greek heritage.Demetrios V operated out of Golf Manor at 2132 Losantiville Ave. in Cincinnati. In September of this year, Carl announced the original location would be permanently closing so they could open ...

For Demetrios owner Carl Vasiliou, the restaurant business is a family affair.

His family’s most recent namesake restaurant, Demetrios V, was opened by his parents Demetrios and Gloria Vasiliou, back in 2014. Its tagline was ‘where Greek food meets American food’ – a nod to the Vasiliou family’s Greek heritage.

Demetrios V operated out of Golf Manor at 2132 Losantiville Ave. in Cincinnati. In September of this year, Carl announced the original location would be permanently closing so they could open a new location inside the Covington RiverCenter. Now, their new restaurant, Demetrios, is finally open to the public after months of preparation.

“The whole thing about Demetrios is really not about me,” Vasiliou said. “It’s about them – my parents – they started this in 1962, so we keep the legacy going for them.”

Vasiliou and his family celebrated the grand opening of the restaurant on Wednesday alongside officials from the City of Covington, Corporex, Northern Kentucky Chamber of Commerce and Covington Business Council.

“85% of our members are small businesses – small family-owned businesses are the lifeblood of our community,” NKY Chamber of Commerce President Brent Cooper said. “We’re just thrilled that you guys are here, and your whole approach has been wonderful; the food’s great and the service is even better.”

Demetrios’ menu offers a variety of Greek-inspired comfort food, such as gyros and Cincinnati chili, in addition to American-style comfort food, like double-decker sandwiches, burgers, fries, and hot wings. For breakfast, Demetrios serves traditional “greasy-spoon” breakfast options and a variety of omelets.

Covington-based real estate developer Corporex is the owner and manager of the RiverCenter. Its lobby is a popular breakfast and lunch location for white-collar professionals working in proximity or directly out of the dual office towers. Demetrios looks to capitalize on that demographic of customers.

Corporex Senior Property Manager Peter Craig said the company had been looking to fill the space for months after Y’all Cafe, the previous tenant, closed a little over a year ago.

“This space became available about 12 months ago,” Craig said. “It was really important for the building to identify the right concept and the right operator to take this over, not only for the tenants of the building but for the surrounding community and Demetrios has been just that.”

Across the lobby from Demetrios is Butler’s Pantry – a grab-and-go that features a coffee bar and breakfast and lunch counters, which has added several high-tech food kiosks for patrons looking for convenient food options.

Butler’s Pantry now has a Mac’s Pizza Pub smart pizza vending machine. Customers can order pizza from an app on their phone or by using the touchscreen interface installed directly on the machine. Generally, the pizza takes around three minutes to cook; then it’s dispensed to the customer.

Mac’s Pizza Pub launched the smart vending machine in 2023 and has several locations throughout the Greater Cincinnati area, including Rhinegeist Brewery in Over-The-Rhine and multiple on the University of Cincinnati’s campus.

Blendz Smoothies, a contactless and autonomous robotic food kiosk, is another one of Butler’s Pantry’s newest food vending options. Blendid, the company behind the machine, brought the first kiosk to market in 2019.

Similar to the smart pizza vending machine, customers can order a smoothie directly from a touchscreen interface or through the Blendid app. However, unlike the pizza vending machine, customers can actually watch the machine’s robotic arms grab the ingredients and then blend the smoothie right in front of them.

Pact with the devil & Pink Pony Club

COVINGTON, Ky. – A magical painting party, cigars to smoke, wine to sip, live music to wind down (or up) with, collages to create, a centuries-old deal with the devil, and lots more happening in The Cov this weekend.Collage and cuddleWhen the going gets tough, the tough cuddle with something furry. And they create. Collaging and Kitten Cuddles with Annie at Purrfect Day Cat Café tonight provides t...

COVINGTON, Ky. – A magical painting party, cigars to smoke, wine to sip, live music to wind down (or up) with, collages to create, a centuries-old deal with the devil, and lots more happening in The Cov this weekend.

Collage and cuddle

When the going gets tough, the tough cuddle with something furry. And they create. Collaging and Kitten Cuddles with Annie at Purrfect Day Cat Café tonight provides the opportunity to do both.

Seasoned collage artists and beginners alike are invited cut, tear, paste, and craft an amazing collage of your design, all while in a room full of curious and playful kittens.

Materials will be provided. All you need to bring is your creativity and an abiding love for felines.

That old timeless bargain

The devil is a cunning sort. He doesn’t show up with blistering red skin, twisted horns, swinging a forked tail behind him – something you’d actually run from. No, the devil is normalcy in disguise, someone you’d like to get a beer with at the pub. The devil is convincing and persuasive, offering you the so-called perfect job. The devil says all the right things, and with a wink and a nod you’re in. The deal is done.

Thing is, there’s always a catch when you make a pact with the devil, because his currency is souls.

Watch a beguiling devil in action at Friday’s opening of Witch at The Carnegie, which is a co-production of The Carnegie and the University of Cincinnati College-Conservatory of Music.

As the story goes, a captivating devil arrives in a quiet English town and starts bargaining for the souls of its residents in exchange for their darkest wishes. Passions flare, alliances are formed, and the village is forever changed. It’s a smart modern fable that explores the intricacies of temptation and resilience.

A river's historic significance

Explore the deep significance of the Ohio River for the region’s African American history of resistance, achievement, and leadership from the 1800s through the 20th century.

Saturday’s African American Walking Tour begins at the John Augustus Roebling Statue on Riverside Drive and ends across the river at Smale Park. The tour lasts two hours. If weather doesn’t cooperate, there’s a rain date on Sunday.

Keep on dancing

Inspired by the energy of Chappell Roan’s “Pink Pony Club,” Creative House of Art & Design is turning up the volume on fun, art, and self-expression at its Pink Pony Club guided painting event on Saturday.

Whether “Femininomenon” is your morning anthem or you’re just looking for a fun night out, your inner artist will thank you for surrounding it with pinks, purples, and al the colors that will bring out your wild side.

You’ll get a guided painting session inspired by the iconic “Pink Pony Club” vibes while you sing along to Chappell Roan hits.

Your first drink from the bar, snacks and creative materials will be provided. So, put on your most fabulous pink attire and go make something magical.

A holly, jolly time begins

The holidays are officially launched on Saturday with the return of Behringer-Crawford’s Holly Jolly Days.

Look for new attractions this year, such as 13 animated displays in the Holiday Toy Trains exhibit, a nostalgic “A Window Through Time” display with vintage Christmas décor, and a LEGO Makerspace for creative play.

Live music

Tonight: Tauk with Michael Wilbur at Madison Theater. … The Missy Werner Band at Molly Malone’s Irish Pub & Restaurant. … Sonny Moorman at Smoke Justis.

Friday: Signs of Life – The American Pink Floyd at Madison Theater. … Leroy Ellington at Smoke Justis. … Chris Comer Trio at Juniper’s.

Saturday: Start Making Sense: A Tribute to Talking Heads at Madison Theater. … Orchid in The Ivy at Madison Live. … Corey Tucker Duo at Smoke Justis. … Mike Wade Trio at Juniper’s.

Sunday: Help for Helene at The Village Theater.

Miscellaneous

Tonight: Cigar & Wine Experience at Crafts & Vines. … Karaoke Night at Paddy’s on Main.

Friday: Silver Sneakers Classic at Kenton County Public Library. … Feud at Frosthaus. … Karaoke at Frosthaus.

Saturday: Covington Farmers Market at Braxton Brewing Company. … MainStrasse Village Food & Culture Tour. … Yoga in the Grove at Devou Park. … Reflections in Nature at Devou Park. … Festive Wonderland: Painting Wooden Ornaments at Purple Paisley, Local Artisan Shop. … Witch at The Carnegie.

Sunday: Run With The Dogs at Kenton County Animal Shelter. … Witch at The Carnegie.

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Clive’s newest role: Website chatbot

Economic Development ramping up customer serviceCOVINGTON, Ky. – An analytics guy’s fascination with artificial intelligence. The growing popularity of a public art display featuring a 30-foot fiberglass alien. And a conference preaching the need for more-advanced software to convey information to the masses.The recent convergence of those three elements in The Cov might sound like more evidence of Skynet’s takeover.But in reality they were just the impetus behind a new feature...

Economic Development ramping up customer service

COVINGTON, Ky. – An analytics guy’s fascination with artificial intelligence. The growing popularity of a public art display featuring a 30-foot fiberglass alien. And a conference preaching the need for more-advanced software to convey information to the masses.

The recent convergence of those three elements in The Cov might sound like more evidence of Skynet’s takeover.

But in reality they were just the impetus behind a new feature unveiled today on the Economic Development website: A helpful chatbot featuring the image and personality of Clive (the Alien).

And … “Clive” can converse in both English and Spanish.

The chatbot – accessed in the bottom right corner of Economic Development’s website – is designed to quickly answer questions related to everything from how to open a business in Covington to finding available commercial property to incentives to required permits.

“The convenience factor is the main reason we created this. We want to be more customer-service oriented,” said Susan Smith, the City’s Business Attraction Manager. “A chatbot doesn’t replace human interaction – we’re still available by phone and email and in person – but it helps people more quickly find information and answers that are spread throughout our comprehensive website.”

Smith said she learned at a recent International Economic Development Council conference that only about 4 percent of the websites of economic development organizations were taking advantage of chatbot potential. When she was discussing the idea with Todd Sink, Covington’s Manager of Analytics and Intelligence, he told her that he had long been intrigued by the potential of artificial intelligence and had been running tests on the effectiveness of a chatbot.

One thing led to another.

“I’ve always wanted to find a way or ways to use at least some form of artificial intelligence to enhance public service, and this is a tool I’ve always wanted to create,” he said. “It’s a good place to start.”

Sink said he decided to use the face of “Clive” as the chatbot’s identity to evoke Economic Development’s sometimes irreverent approach and quirky character, as embodied in the 3D alien peering out of the side of the Mid-town Parking Garage and Fifth and Scott streets.

He recruited Executive Assistant Carolann Baughman to create the graphics. Then when he “trained” Clive – i.e. feeding it the information for its answers – he customized the software and gave it a personality.

“Ask Clive the chatbot what his favorite movie is,” Sink said. “Given all that’s going on with I.T. these days and James Cameron’s cyborg movies, you may or may not be unnerved by his answer.”

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Plant trees in Peaselburg on Saturday

At the start of last fall’s tree-planting event in Eastside, Covington Urban Forestry Board member Jessica Spencer gave volunteers a brief tutorial on roots and the best way to plant a tree.Volunteers needed for biannual beautification eventCOVINGTON, Ky. – Volunteers with shovels who aren’t afraid to get muddy (and no doubt sore) are needed to plant trees in Peaselburg on Saturday morning.The Covington Urban Forestry Board and the City’s Forestry Division are holding their biannu...

At the start of last fall’s tree-planting event in Eastside, Covington Urban Forestry Board member Jessica Spencer gave volunteers a brief tutorial on roots and the best way to plant a tree.

Volunteers needed for biannual beautification event

COVINGTON, Ky. – Volunteers with shovels who aren’t afraid to get muddy (and no doubt sore) are needed to plant trees in Peaselburg on Saturday morning.

The Covington Urban Forestry Board and the City’s Forestry Division are holding their biannual community tree planning, with the goal to put 52 trees or more in the ground along Russell Street and W. 20th Street.

Volunteers should meet just before 9 a.m. in the parking lot at Glenn O. Swing Elementary School, 501 W. 19th St. They will fan out and work until noon or all the trees are planted.

If you go

Why?

Covington Urban Forester Patrick Moore said the City typically holds a tree planting every spring and fall on its mission to expand Covington’s tree canopy. About five dozen trees were planted both this past spring in Ritte’s East part of Latonia and last fall in Eastside.

“Tree plantings are both fun and productive,” Moore said. “It’s rewarding to see how the Covington community gets engaged and takes pride in beautifying its surroundings.”

On top of that, Moore said, the plantings have long-term health and environmental benefits.

“Not only are tree-line streets aesthetically nicer but it’s also scientifically proven that people who live in areas with a lot of trees enjoy better health,” he said. “Plus, trees filter out pollutants in both the air and groundwater, provide cooling shade, and block street noise.”

Moore said the tree species will include black gum (tupelos), Kentucky yellowwood, redbud, and hawthorn and Osage orange cultivars. Trees will be selected to fit the spot where they’re to be planted.

For an entire list of how a vibrant tree canopy improves a neighborhood, check out the City’s Urban Forestry page and scroll down to “Benefits of trees.”

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