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Water Damage Restoration in Springfield, IL

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Lincoln Land Community College in Springfield to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Springfield, IL is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Springfield. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like DanaThomas House State Historic Site in Springfield, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Springfield.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Springfield, IL

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to River Birch Living in Springfield for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Springfield, IL, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Springfield?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Sequiota Park in Springfield. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Springfield, IL, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Vachel Lindsay Home State Historic Site in Springfield, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Springfield restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Springfield, IL, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Springfield, IL

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Springfield, IL, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Indigo Restaurant in Springfield. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Springfield rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Springfield, IL

Amazon hub is coming to Springfield

PHOTO BY DEAN OLSENIt appears that Amazon, one of America’s Big Five technology companies, will open and operate a planned $20 million warehouse and distribution center in 2025 at North Dirksen Parkway and Bissell Road in Springfield.The company, based in Seattle and suburban Washington, D.C., didn’t respond to a request for comment. But Sangamon County property records show Amazon bought a 31-acre site at the Springfield’s intersection’s southeast corner for $2.85 million on Nov. 27.Work on the f...

PHOTO BY DEAN OLSEN

It appears that Amazon, one of America’s Big Five technology companies, will open and operate a planned $20 million warehouse and distribution center in 2025 at North Dirksen Parkway and Bissell Road in Springfield.

The company, based in Seattle and suburban Washington, D.C., didn’t respond to a request for comment. But Sangamon County property records show Amazon bought a 31-acre site at the Springfield’s intersection’s southeast corner for $2.85 million on Nov. 27.

Work on the former farm field began Dec. 2 to prepare the site and contain any erosion, Keith Larreau, a superintendent for California-based general contractor KPRS Construction Services Inc., told Illinois Times when a reporter visited the site Dec. 6.

Ryan McCrady, president and chief executive officer of Springfield Sangamon Growth Alliance, “We’d be very excited to have Amazon as part of our community.”

The Growth Alliance, a nonprofit partnership between local governments and private businesses that promotes economic development, has spent several years marketing the community nationwide as an ideal site in the Midwest for the growing logistics and distribution industry.

“This is definitely a win for our community, without a doubt,” McCrady said.

Ward 4 Ald. Larry Rockford, in whose ward the northeast Springfield site is located, said, “I think it’s awesome.”

There were rumors for months that Amazon would operate on the site. Rockford said he considered the land purchase confirmation that Amazon will, in fact, set up a distribution hub in Springfield.

“There’s a lot of positives,” he said. “They could be a good neighbor for the city.”

Working for Amazon, which also operates distribution hubs in Champaign, North Pekin and Edwardsville, is “a career for a lot of people,” Rockford said.

The site is north of Buffalo Wild Wings at 2808 N. Dirksen Parkway, west of a FedEx warehouse at 2915 Granger Drive and less than a mile west of Interstate 55.

“It’s a good fit out there,” Rockford said.

The site received unanimous zoning approval from the Springfield City Council in October as a “large-scale development” that was titled Project Capitol. The end user wasn’t disclosed at that time and wasn’t required to be made public.

There was no public opposition to the project.

Kyle Schott, vice president of real estate development for Project Capitol’s developer, Westmont-based Ryan Companies, told IT in October that the location, with a 71,000-square-foot warehouse standing 32 feet tall, was likely to open in late 2025 and create about 100 permanent, full-time jobs.

Schott didn’t respond to phone messages for this story. The property's former owner, Glen Garrison, a longtime commercial real estate broker and developer who founded Garrison Group Inc., declined to comment on the land transaction.

But Garrison, who still owns a 2½-acre vacant lot on the west side of North Dirksen and north of Buffalo Wild Wings, said the Bissell Road distribution center likely will attract more restaurants, gasoline stations and other ancillary businesses to that part of Springfield.

"Development breeds development," Garrison said.

Schott said in October that the distribution site would be a “last-mile delivery facility,” where goods are received from another hub and transferred to their final destination, such a customer’s home or a business.

It’s reasonable to assume that an Amazon distribution warehouse opening in Springfield would mean faster local deliveries of products purchased through Amazon, McCrady said.

The zoning approved by City Council included plans by the developer to improve Bissell Road, a two-lane, city-owned thoroughfare. City Traffic Engineer T.J. Heavisides said a quarter-mile section of Bissell, east of North Dirksen, will be replaced with a thicker pavement to accommodate heavy truck traffic.

The main entrance to the development will be along Bissell. Heavisides said a traffic study conducted by the developer indicated there won't be enough traffic on Bissell, even after the project is complete, to justify installing additional lanes.

Springfield’s proximity to Interstates 55 and 72, its network of rail lines, and the city's location, which allows trucks traveling the legal speed limit to reach almost one-third of the nation’s population in a day, all give the city strategic advantages in attracting distribution companies, McCrady said.

The addition of Amazon, along with plans for a 226,800-square foot warehouse project at Palm Road and I-55, is likely to lead even more businesses to consider Springfield, he said.

Illinois Times has confirmed that the Palm Road project, which received City Council approval earlier this year, will be used as a Frito-Lay distribution center and is expected to create 150 to 200 permanent, full-time jobs.

Editor's note: This story has been updated from the original version that was published online.

Looking for Santa Claus? Here's where you can find Saint Nick in the Springfield area

It wasn't so long ago that we saw princesses, superheroes and skeletons ringing our doorbells.Yet, rumor has it that Santa will be making stops in Springfield before Christmas.Here are a few places you can see Santa as the holiday season approaches.Holiday Extravaganza at the Illinois State FairgroundsWhat: This is a craft show featuring over 100 vendors. Santa will be there from 1 to 4 p.m. There will be a cake walk, and concessions will be available. Kids under 13 can get in for...

It wasn't so long ago that we saw princesses, superheroes and skeletons ringing our doorbells.

Yet, rumor has it that Santa will be making stops in Springfield before Christmas.

Here are a few places you can see Santa as the holiday season approaches.

Holiday Extravaganza at the Illinois State Fairgrounds

What: This is a craft show featuring over 100 vendors. Santa will be there from 1 to 4 p.m. There will be a cake walk, and concessions will be available. Kids under 13 can get in for free. Entry fee for adults is $4. Seniors receive a discount from 9 to 11 a.m. Proceeds go to an art or music program in a local school.

Place: Orr Building at the Illinois State Fairgrounds

Time: 9 a.m. to 4 p.m.

Date: Nov. 24

For more: Springfield Illinois Holiday Extravaganza on Facebook

Light up the Gables Parade

This parade features Santa and Mrs. Claus, in addition to Abe and Mary Todd Lincoln, the elves, and more.

Place: The Gables shopping mall at 2800 Plaza Drive, Springfield

Time: 5 p.m.

Date: Nov. 29

For more: VisitSpringfieldIllinois.com

Illinois Product Holiday Market

What: Santa and his sleigh will be present. The event also offers activities for children, local food and goods, and live music.

Place: "Y Block" North of the Governor's Mansion

Time: Varies

Date: Dec. 6-8

For more: Agr.Illinois.gov

Holiday Open House

What: A "Civil War era" Santa Claus will be at this free open house, where visitors can see the Edwards Place Historic Home decorated for the holidays. Visitors can also sing and listen to carols around a piano once heard by Abraham Lincoln.

Place: 700 N. Fourth St., Springfield

Time: 1 to 4 p.m.

Date: Dec. 7

For more: Edwardsplace.org

More:Veterans Day in Springfield: Parade details, what's open and what's closed

Photos with Santa at White Oaks Mall

What: Santa's Grand Arrival will take place at the mall's Grand Court on Nov. 15 at 6 p.m. Santa and Mrs. Claus will be joined by the Springfield Youth Performance Group and Titan Fever Show Choir. A sensory-friendly experience, exclusively for children with special needs and their families will take place Sunday, Dec. 8 from 9 to 10:30 a.m.

Place: 2501 Wabash Ave., Springfield

Time: By appointment at whereissanta.com.

Date: Nov. 15 through Dec. 24

For more: simon.com

Holiday Walks

Place: Santa's location has not yet been determined.

Time: Varies

Date: Nov. 30, Dec. 4, Dec. 7, Dec. 11, Dec. 14, Dec. 18, Dec. 21.

For more:Downtownspringfield.org

Think there's another event we should add? Email us at tackerman@gannett.com.

Veterans Day in Springfield: Parade details, what's open and what's closed

Veterans Day is a federal holiday meaning most government buildings and schools will be closed on Monday.Post offices will be closed and there will be no mail delivery.Here's what's going on around Springfield for Veterans Day:Government buildingsFederal, State of Illinois, Sangamon County and city of Springfield offices and courts will be closed Monday.The administrative offices of Oak Ridge Cemetery and ...

Veterans Day is a federal holiday meaning most government buildings and schools will be closed on Monday.

Post offices will be closed and there will be no mail delivery.

Here's what's going on around Springfield for Veterans Day:

Government buildings

Federal, State of Illinois, Sangamon County and city of Springfield offices and courts will be closed Monday.

The administrative offices of Oak Ridge Cemetery and Lincoln Library also will be closed Monday.

Schools

Springfield District 186 schools and schools in the Ball-Chatham and Rochester school districts are closed Monday.

There will be no classes at Midwest Technical Institute's Springfield campus Monday. The University of Illinois Springfield, Lincoln Land Community College, Illinois College and Blackburn College will all be in session.

Transportation

Sangamon Mass Transit District buses will run regular schedules on Monday. All fixed route fares will be waived then.

Tourism

Tourist sites in the area, like the Abraham Lincoln Presidential Library and Museum and the Lincoln Home Site, also will be open.

Veterans Day Parade

The Veterans Day parade in Springfield will kick off at 11th Street and Capitol Avenue at 10:30 a.m. Monday.

The parade is being put on by the Interveterans Council of Sangamon County in partnership with the Illinois Department of Veterans' Affairs, the Interveterans Burial Detail of Sangamon County and Navy Club Ship 32

Grace Miller of Springfield, a Korean War era veteran of the U.S. Air Force, will serve as grand marshal.

There is a gathering at the Navy Club, 3100 Stanton St., afterwards, featuring the Springfield Municipal Band.

Clean-up for veterans

The Springfield High School National Honor Society is continuing its tradition of cleaning the yards of veterans in Springfield Monday.

The contact is NHS sponsor Ben Kramer at 217-525-3100 or at bkramer@sps186.org.

LLCC program

Lincoln Land Community College will honor veterans at a ceremony in the A. Lincoln Commons at 12:30 p.m. Monday. It is open to the public.

LLCC student retired U.S. Air Force Tech. Sgt. K. William Hudson will provide providing remarks.

UIS program

The University of Illinois Springfield will hold its Veterans Day ceremony in Room 160 of the Public Affairs Center (PAC) at 10 a.m. Monday.

Retired U.S. Army Col. John Raschke, a Vietnam War veteran, will be the keynote speaker. A flag-raising ceremony will be held in front of the PAC at 11 a.m.

UIS students will place hundreds of yellow ribbons on trees across campus to honor service members beginning Friday.

Resource Fair

The Secretary of State Veterans Day Resource Fair will be held at the Salvation Army, 1600 E. Clear Lake Ave., from 10 a.m. to 2 p.m. on Nov. 15.

Contact Steven Spearie: 217-622-1788; sspearie@sj-r.com; X, twitter.com/@StevenSpearie.

Best Internet Providers in Springfield, Illinois

What is the best internet provider in Springfield?With fast, symmetrical speeds and straightforward pricing that includes equipment rental, unlimited data and no set price increases, AT&T Fibe...

What is the best internet provider in Springfield?

With fast, symmetrical speeds and straightforward pricing that includes equipment rental, unlimited data and no set price increases, AT&T Fiber offers the best value of any Springfield internet provider. The 100% fiber-optic provider boasts the fastest internet speeds in Springfield, up to 5,000 megabits per second, plus a variety of other plans ranging from 300 to 2,000Mbps.

Xfinity has a small, to the point of negligible, fiber presence in Springfield as well, but the provider primarily uses a cable internet network. As such, max speeds are slower (especially regarding upload speeds), though Xfinity still offers download speeds up to 1,200Mbps throughout much of the area. Xfinity also has the cheapest internet plan in Springfield, starting at $35 monthly for download speeds up to 150Mbps.

For broadband alternatives to AT&T and Xfinity, look to fixed wireless service from T-Mobile Home Internet, Rise Broadband or Verizon 5G Home Internet. T-Mobile Home Internet is arguably the best option as it offers faster speeds than Rise Broadband and has far better coverage in Springfield than Verizon 5G Home Internet.

Best internet in Springfield, Illinois

Source: CNET analysis of provider data.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Springfield

The best internet deals and top promotions in Springfield depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.

Take our quiz

How Fast Should Your Home Internet Be?

Answer 3 easy questions to discover our recommended speed for your household.

Springfield internet providers, such as T-Mobile Home Internet and Xfinity, may offer lower introductory pricing or other incentives, such as free equipment rental for a limited time. Others, including AT&T Fiber and Rise Broadband, run the same standard pricing year-round.

For a more extensive list of promos, check out our guide on the best internet deals.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines -- and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Springfield, Illinois

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

While the answers to those questions are often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our how we test ISPs page.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.
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