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Paramount Restoration LLC

Bob Blackburn
4401-D Dixie Hwy, Elsmere, KY 41018
Contractor's Bio

Water Damage Restoration in Louisville, KY

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from University of Louisville in Louisville to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Louisville, KY is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Louisville. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Thomas Edison House in Louisville, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Louisville.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Disaster Owner

Bob Blackburn

Paramount Restoration LLC

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From water and fire damage to mold remediation, ( Paramount Restoration LLC ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( Paramount Restoration LLC ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.

When you choose Disaster 911 and ( Paramount Restoration LLC ), you're opting for a dynamic partnership that prioritizes effective, next-level recovery. Don't settle for the ordinary-when disaster strikes, choose the best in emergency response.

4401-D Dixie Hwy, Elsmere, KY 41018

lm-phoneCall Us
Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Louisville, KY

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Magnolia Springs Louisville in Louisville for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Louisville, KY, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Louisville?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Beckley Creek Park in Louisville. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Louisville, KY, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Locust Grove in Louisville, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Louisville restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Louisville, KY, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Louisville, KY

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Louisville, KY, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Repeal Oak Fired Steakhouse in Louisville. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Louisville rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Louisville, KY

Live updates: Election Day 2024 is here. Here's everything you need to know.

Election Day has arrived and thousands of people across the commonwealth will head to the polls Tuesday to vote in a potentially historic 2024 U.S. general election.In addition to choosing whether former President Donald Trump or current Vice President Kamala Harris will become the 47th Preside...

Election Day has arrived and thousands of people across the commonwealth will head to the polls Tuesday to vote in a potentially historic 2024 U.S. general election.

In addition to choosing whether former President Donald Trump or current Vice President Kamala Harris will become the 47th President of the United States, dozens of state and local issues will be on Kentucky ballots this year, including opt-out measures for Kentucky's medical marijuana program and Amendment 2, the commonwealth's controversial "school choice" issue.

The Courier Journal will provide updates throughout the day from polling locations across Louisville. Follow along for the latest news and results.

5 a.m.: Large turnout expected at KY polls

More than 650,000 voters across Kentucky cast a ballot during Kentucky's early voting period, with the largest early voter turnout appearing in Anderson County. In a post on X, formerly Twitter, Kentucky Secretary of State Michael Adams said 41% of registered voters there went to the polls during the three days of early voting. Bullitt County came in second with 34% of registered voters casting a ballot early.

Adams said Oct. 23 that roughly 130,700 voters across Kentucky requested an absentee ballot in 2024, which could herald a massive turnout Tuesday.

"For the love of God, vote early," he said in a social media post.

Some voters reported having to wait upwards of two hours to vote during the early voting period and a line of hundreds was seen waiting at the Bowman Field polling location during the first day of no-excuse early voting Thursday.

Between early and absentee voting, 792,476 ballots have already been cast.

When do polling locations open for the 2024 General Election?

In Kentucky, polling locations are open from 6 a.m. to 6 p.m. on Election Day. Jefferson County residents can learn more about polling locations below.

Where to vote in Louisville

Polling locations are assigned by address in Jefferson County.

The State Board of Elections maintains an online list of polling locations across the commonwealth. Voters who know their precinct can use the list to find the name and address of their polling place.

Where to download a sample ballot

Jefferson County residents can download a sample ballot from the Jefferson County Clerk's Office here.

How to get election results

The Courier Journal will update results throughout the night. To get the latest results delivered to your phone, download the Courier-Journal.com app. Click here to download on Apple devices or click here for Android devices.

Vice presidential nominees have visited Kentucky

Democratic vice presidential candidate Tim Walz appeared in Louisville on Oct. 23 to speak at a campaign reception on behalf of the Harris Victory fund as part of his campaign stop.

Republican vice presidential candidate JD Vance appeared in Lexington in August for a Trump 47 Committee-sponsored fundraising event. Kelly Craft, event ambassador, told The Courier Journal ahead of the event and during the Kentucky State Fair Ham Breakfast that Vance is her friend and she was excited to host him.

Louisville judge declines request to extend poll hours after technical issues delayed some voters

LOUISVILLE, Ky. (WDRB) -- A software update that election officials said is designed to safeguard Tuesday's vote caused long lines at numerous voting precincts around Jefferson County on Election Day.Election Day Coverage:Ashley Tinius, a spokesperson for the Jefferson County Clerk's Office, said the system that scans voters' IDs before they're handed a ballot had to upload the information from the approximately 113,000 early voters, a safety feature designed to prevent voter fraud. But she said some workers di...

LOUISVILLE, Ky. (WDRB) -- A software update that election officials said is designed to safeguard Tuesday's vote caused long lines at numerous voting precincts around Jefferson County on Election Day.

Ashley Tinius, a spokesperson for the Jefferson County Clerk's Office, said the system that scans voters' IDs before they're handed a ballot had to upload the information from the approximately 113,000 early voters, a safety feature designed to prevent voter fraud. But she said some workers didn't power up their machines until the polls open, and they can take awhile to come online.

After some voters were forced to wait for hours in line or even leave their polling location altogether, the Kentucky Democratic Party filed a motion in Jefferson Circuit Court requesting polls remain open until 8 p.m. The motion said voters will be "irreparably harmed" if the hours aren't extended.

"After receiving numerous reports of technical issues causing severe delays and infringing on Kentuckians' constitutional right to vote, we immediately filed a motion to request that the Jefferson County Clerk’s Office extend polling hours until 8 p.m. ET," Morgan Eaves, executive director of the party, said in a written statement Tuesday afternoon. "We will use all legal means necessary to ensure that every single Kentuckian eligible to vote has the ability to do so."

"At no fault of their own, voters have been deprived of their right to vote between 6 a.m. and 6 p.m. because electronic systems operated by Defendant necessary to cast a ballot were not functional," the motion reads. "The two-hour extension is necessary to remedy the functional closing of polling locations between 6 a.m. and 9 a.m. election day morning."

The ACLU of Kentucky said in a written statement Tuesday that the "lack of preparedness from our County Clerk is inexcusable" and that the burden now falls to voters to find more time in their day to vote.

"We encourage all voters to stay in line so that their voices may be heard," Legal Director Corey Shapiro said. "We are exploring all options, including litigation, to ensure every eligible voter in Jefferson County can access the ballot box today."

The ACLU petitioned the court to join the motion. Both sides argued in front of Judge Eric Haner, who denied the request, writing that the groups failed to establish that anyone at those locations were denied the right to vote and at no time did any polling location close.

"Plaintiffs cite to 'approximately' a dozen locations at issue, yet request the entire County remain open for two (2) hours," Haner wrote. "Plaintiffs have not specifically identified the precincts effected, and whether any voters at those precincts were denied the right to vote."

Haner added that the request to keep polling locations open until 8 p.m. would violate the Kentucky Constitution, which states polls can't stay open past 7 p.m.

"Polling locations across Jefferson County were functionally closed," Eaves said in a written statement after the ruling. "These disruptions weren't just unacceptable — they deprived Kentuckians of the fundamental right to vote."

Tinius said some workers didn't power up their machines until the polls open, and they can take awhile to come online.

"The machines that we use are called 'E-Poll Books,' and they had run an update when they started this morning," Tinius said. "So if the election officers had those on right at 5 when they got here, they would have had more time to warm up. But, sometimes, they don't get those on until right before the voters show up at 6.

"So it's taken a little while for the machines to get that update ran, but it is starting to move more quickly here where we are."

Nailah Spencer with the Jefferson County Clerk's Office said the the system update is actually maintaining the integrity of the election by making sure people who cast an absentee ballot or voted early don't try to vote again.

"We had about 113,000 people that were able to vote over the course of three days, not to mention we also have our absentee voters," Spencer said, referencing Jefferson County's no-excuse, in-person early voting period. "So what's happening is the system — the e-poll books — as soon as the election officers turn it on, it's updating with all the information that have already voted. So what it is doing — a positive thing — is it's upholding the integrity of the election. It's making sure that anybody that has already voted isn't able to come in and vote again."

Louisville Mayor Craig Greenberg said in a written statement Tuesday morning that local employers should "provide flexibility and understanding" to their employees stuck in line. He also called on the Jefferson County and State Boards of Elections to consider extending hours at the polls. But not long after Greenberg issued his statement, Tinius responded, saying there are no plans to extend hours.

"We have no intention of keeping polls open later than 6, and we would appreciate if the mayor would refrain from telling us how to do our job," she said in a written statement. "We take this very seriously, and we are very confident that everyone will be able to vote by 6pm today."

Most viewed stories on WDRB

There were plenty of precincts around Louisville that saw little to no line Tuesday. But the problems occurred at enough polling locations to dominate much of the noise on social media.

Outside Jeffersontown High School, at least 100 people were in line well before the polls opened at 6 a.m. The line seemed to be moving smoothly at first, but then things slowed down. And reports began to come from several other precincts around Louisville as well, workers saying their machines were crashing and there delays signing voters in on tablets.

Tim Rhea said he was in line outside the school around 6:10 a.m. He said an election worker told him the issue "was connected to the early voting, and the data just sort of backed up. ... Bring your patience.

"I stood in line at least 20-25 minutes," Rhea said. "I was like third in line. So the lines are building up. I'm sure there's a lot of people voting. But, really, the backup is more their system. ... The guy next to me hadn't moved the whole time I was here."

Steve Hawkins, who voted Tuesday morning at St. Lawrence Catholic Church in Pleasure Ridge Park, said the polling locations should have been more prepared for the turnout.

"They said 'Well, we weren't expecting this,'" Hawkins said. "Are you kidding? Are you kidding? It's 2024. The presidential election. Uncalled for."

By 5 p.m., the line at St. Lawrence no longer stretched outside the building, and voters were getting in and out relatively quickly.

Across town at Doss High School, Pam Sweet said she arrived at 7 a.m., waited until 9:30 a.m. and then left to make a doctor's appointment. By lunch time, she'd returned to cast her vote.

"I was eight people away from getting my ballot," Sweet said. "... I am going to stay this time."

John Boyd, a poll worker at Kammerer Middle School, said they were unable to scan driver's licenses at that location.

"From what I understand, the system that checks you in that brings your name up is being affected by downtown computer slowdown," Boyd said. "So it's happening all over the county, from what I understand. We cannot scan the back of your driver's license right now and haven't been since 6 a.m., which would be a faster way to get people through.

Tinius said there has been no confirmation that voters were turned away and said an election center director told her they have heard no reports of voters being turned away.

"It could be an issue of voters showing up and seen the long lines because of the update the E-Poll Books are running, and, perhaps, the voters themselves are leaving," Tinius said. "But we encourage everyone to stay. Don't leave. Make your voice heard."

"So we have to type each person's name in to get their system up, and, once that comes up, everything is so slow the tablets are timing out. So they'll have to be rebooted about every fifth or sixth person."

Boyd said election officials told him they expected to have the issues corrected later in the morning. He encouraged people to come back if they get tired of waiting in line.

"If you get here at 6 p.m., I don't care if you're lined up clear back to the football field," Boyd said. "You're going to get to vote."

If you have any issues to report, call 502-574-6100 or 800-328-VOTE (8683).

This story will be updated.

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This building should’ve been Louisville’s most famous landmark

Louisville has a ton of iconic landmarks, and if this impressive Renaissance Revival building were still around today, it would be at the top of the list.The former U.S. Post Office and Customs House was built at the intersection of 4th and Chestnut streets in 1892. The...

Louisville has a ton of iconic landmarks, and if this impressive Renaissance Revival building were still around today, it would be at the top of the list.

The former U.S. Post Office and Customs House was built at the intersection of 4th and Chestnut streets in 1892. The stone structure stood five-stories tall with an ornamental steeple on its southwest corner, which could be seen from miles around. Imagine seeing that from Fourth Street Live! instead of the apartments there today.

At the time, the federal building was considered such a magnificent piece of Derby City architecture that it even appeared on postcards.

It housed government offices and served as a post office for ~40 years. Inside, its towering atrium was used for public events, like galas and concerts.

In 1933, with the need for more space, the offices all moved three blocks away to the newly built Gene Snyder Federal Building on Broadway. In the midst of the Great Depression, the old building sat vacant for a decade and became known as Louisville’s most grand pigeon roost, which isn’t exactly postcard-worthy. It was demolished in 1943.

Fun fact: Demolition of the building created materials used in the American World War II effort. Here’s a breakdown:

Following demolition, the land briefly became an urban green space, called Lincoln Park, until 1950. Then it was occupied by department stores through the 1970s and converted into offices through the 2010s.

Today, it’s home to the Edge on 4th Luxury Apartments, which were built in 2018, and the corner, once home to that ornamental steeple, is now a parking garage.

Zappos Reopens Its Original – and Only – Outlet Store After Two Years

Zappos has reopened its original and only outlet store in the country after two years.According to the Las Vegas-based online footwear retailer, it has reopened the “Outlet Powered by Zappos” in Louisville, Ky.The outlet opened in 2019 as part of the company&rsqu...

Zappos has reopened its original and only outlet store in the country after two years.

According to the Las Vegas-based online footwear retailer, it has reopened the “Outlet Powered by Zappos” in Louisville, Ky.

The outlet opened in 2019 as part of the company’s new fulfillment center just a couple of highway exits away from its previous facility in Shepherdsville, Ky. In August 2022, the company announced it would close the outlet store by year’s end to “refocus its business,” according to reports. FN has reached out for confirmation.

However, Joe Cano, chief marketing and merchandising officer at Zappos, told FN that the newly reopened Louisville outlet is back in business and will offer adult and kids’ styles, an assortment of luxury items and pre-built footwear pallets for sale.

“We’re incredibly excited to celebrate the re-opening of The Outlet Powered by Zappos,” Cano said. “We’re eager to bring back to the local community with 325,000-sq.-ft. of name-brand footwear, apparel and accessory options.”

The shoe and clothing outlet opens at 11 a.m. on Nov. 7 with a special two-day promotion of 30 percent off purchases. Shoppers can expect other promotions throughout the year including, but not limited to, an additional 50 percent off purple-dotted shoes and luxury department shoes, and 30 percent to 50 percent off footwear pallets, Zappos said.

Store hours for the reopened outlet store are 11 a.m. to 7 p.m. Tuesday through Friday.

The company also operates Zappos Unboxed at Mall St. Matthews in a suburb of Louisville.

This move comes just months after Zappos had a major leadership change. In Sept., the company confirmed that Shopbop chief executive officer Kim Fleissner is expanding her role and will now lead Zappos as well.

She replaces former CEO Scott Schaefer, who exited the company on Nov. 1. Both Zappos and Shopbop are owned by Amazon.

The move marked the third CEO change at Zappos in four years. In 2020, a few months before his death, Zappos co-founder Tony Hsieh left the CEO role, and Kedar Deshpande took over. In late 2021, Deshpande departed the company for Groupon, and Schaefer was appointed acting CEO for a short time before getting the permanent gig in April 2022.

“At Zappos, we’re consistently delivering ‘WOW’ online, and through our brick-and-mortar stores in Louisville, we’re allowed the unique opportunity to bring that ‘WOW’ shopping experience to life,” Cano added. “Customer feedback is always a priority, and there’s been demand to have the outlet re-open its doors—so we’re thrilled to be serving here again!”

Zappos Re-Opens Outlet Store in Louisville, Kentucky

The footwear-first e-tailer continues to deliver WOW to customers through the expansion of its physical store presenceLOUISVILLE, Ky., Nov. 7, 2024 /PRNewswire/ -- Zappos.com, the footwear-first e-tailer known for exceptional customer service, today re-opened its original and only outlet store, The Outlet Powered by Zappos, in Louisville, just in time for the holidays. ...

The footwear-first e-tailer continues to deliver WOW to customers through the expansion of its physical store presence

LOUISVILLE, Ky., Nov. 7, 2024 /PRNewswire/ -- Zappos.com, the footwear-first e-tailer known for exceptional customer service, today re-opened its original and only outlet store, The Outlet Powered by Zappos, in Louisville, just in time for the holidays.

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As the brand continues to expand its presence both online and offline, The Outlet Powered by Zappos furthers the company's commitment to building a shopping experience for all. Customers in Louisville will be able to shop The Outlet Powered by Zappos for everyone on their list this season! Footwear, apparel and accessories, and a wide assortment of luxury items, are all available at the store.

"Zappos is always on the lookout for new ways to evolve and grow, while ensuring the best service and experience for our customers," said Joe Cano, Chief Merchandising and Marketing Officer, Zappos.com. "In achieving those goals, we keep a close ear to our customers' feedback. They've been wanting The Outlet to re-open its doors—and we're thrilled to be serving them here again!"

For the first time ever, the retailer's physical store will be offering pre-built footwear pallets for sale. From Nov. 7 to Nov. 8, customers will receive 30% off their entire purchase (certain restrictions apply). Shoppers can expect other promotions throughout the year including, but not limited to, an additional 50% off purple-dotted shoes and luxury department shoes, and 30% to 50% off footwear pallets.

The Outlet Powered by Zappos is located at 9101 Minor Ln., and is open on Tues. through Fri., from 11am to 7pm ET.

About Zappos.comEstablished in 1999, Zappos.com is an e-commerce company known for delivering WOW. Innovating for over two decades, Zappos has continuously challenged retail industry standards to better serve customers, partners and employees. As the leader who pioneered selling footwear online, Zappos offers a curation of world-class footwear and apparel brands for men, women, and children of all abilities. The Zappos experience will continue to evolve and inspire joy in unexpected places as they serve their customers with WOW. Zappos.com LLC is a subsidiary of Amazon.com, Inc.

Media Contact:Zappos@smallgirlspr.com

SOURCE Zappos

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