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Call us 877-451-9251Water Damage Restoration in High Point, NC
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from High Point University in High Point to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in High Point, NC is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in High Point. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.
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Dealing with property damage can be overwhelming. You're likely concerned about a few key things:
Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.
Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.
Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.
Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.
Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.
Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.
Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.
Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.
Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
At Disaster Response, It's All About You
Like High Point Museum in High Point, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in High Point.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference
Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.
Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.
Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.
Your Guide to Water Damage Restoration in High Point, NC
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Solista High Point in High Point for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in High Point, NC, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in High Point?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:
Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.
Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to
Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Oak Hollow Festival Park in High Point. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.
Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.
Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.
Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in High Point, NC, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to World's Largest Chest of Drawers in High Point, we can repair and restore it.
Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the High Point restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:
Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.
Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.
Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.
Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.
Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in High Point, NC, to prevent further harm. Here are the top three types of water damage you should know about:
Clean Water Damage
This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.
Gray Water Damage
Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.
Black Water Damage
The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:
- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in High Point, NC
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
The Water Damage Company in High Point, NC, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Chophouse in High Point. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a High Point rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in High Point, NC
This Week in HPU Athletics (11/4-11/10)
Marietta Valentehttps://highpointpanthers.com/news/2024/11/4/athletic-dept-this-week-in-hpu-athletics-11-4-11-10.aspx
HIGH POINT, N.C. — This week in High Point University Athletics, the women's basketball team starts its season at Elon University and then hosts Guilford College and Davidson. Men's Basketball welcomes Coppin State and Jackson State for a pair of home games. Women's soccer enters the Big South Championships with a semifinal game at the Matthews Sportsplex on Thursday, while volleyball travels to South Carolina for matches in Charleston and Clinton. Men's soccer opens Big South Championships play on Su...
HIGH POINT, N.C. — This week in High Point University Athletics, the women's basketball team starts its season at Elon University and then hosts Guilford College and Davidson. Men's Basketball welcomes Coppin State and Jackson State for a pair of home games. Women's soccer enters the Big South Championships with a semifinal game at the Matthews Sportsplex on Thursday, while volleyball travels to South Carolina for matches in Charleston and Clinton. Men's soccer opens Big South Championships play on Sunday at Vert Stadium.
Women's Basketball - Elon University Monday, November 4 | 6 p.m. | Elon, N.C. | Schar Center Watch Live FLO SPORTS | LiveStats
Records: High Point 0-0, Elon 0-0 Last Meeting: December 30, 2023 | Result: Elon won 74-66 All-time Record: Elon leads 15-14
Men's Basketball - Coppin State University Wednesday, November 6 | 7 p.m. | High Point, N.C. | Qubein Center Watch Live ESPN + | LiveStats
Records: High Point 0-0, CSU 0-0 This is their first time meeting
Women's Soccer - Radford Thursday, November 7 | 7 p.m. | Matthews, N.C. | Sportsplex at Matthews Watch Live ESPN + | LiveStats BIG SOUTH TOURNAMENT SEMIFINALS (If HPU wins, the Panthers advance to the championship game for the first time since 2021. It will be played on Sunday, Nov. 10 at 1 p.m.)
Records: High Point 8-6-3, Radford 9-3-5 Last Meeting: October 23, 2024 | Result: Radford won 1-0 All-time Record: Radford leads 15-14-4
Women's Basketball - Guilford College (Exhibition) Thursday November 7 | 7 p.m. | High Point, N.C. | Qubein Center Live Stats | No stream Records: High Point 0-0, GU 0-0 This is their first time meeting
Volleyball - Charleston Southern University Friday, November 8 | 6 p.m. | Charleston, S.C. | Buccaneer Fieldhouse Watch Live ESPN+
Records: High Point 19-5, CSU 6-18 Last Meeting: October 5, 2024 | Result: HPU won 3-0 All-time Record: HPU leads 43-8
Men's Basketball - Jackson State University Saturday, November 9 | 2 p.m. | High Point, N.C. | Qubein Center Watch Live ESPN + | LiveStats
Records: High Point 0-0, JSU 0-0 This is their first time meeting
Volleyball - Presbyterian College Saturday, November 9 | 4 p.m. | Clinton, S.C. | Ross E. Templeton Center Watch Live ESPN+
Records: High Point 19-5, PC 7-17 Last Meeting: October 4, 2024 | Result: HPU won 3-0 All-time Record: HPU leads 26-4
Women's Basketball - Davidson College Sunday, November 10 | 2 p.m. | High Point, N.C. | Qubein Center Watch Live ESPN+ | LiveStats Records: High Point 0-0, DC 0-0 Last Meeting: December 8, 2023 | Result: DC won 77-40 All-time Record: DC leads 12-2
Men's Soccer - Opponent TBD Sunday, November 10 | 6 p.m. | High Point, N.C. | Vert Stadium Watch Live ESPN + | LiveStats BIG SOUTH TOURNAMENT SEMIFINALS (High Point will play the winner of UNC Asheville/ Longwood in the quarterfinal game)
#GoHPU
HPU Raises $22,000 to Help Communities Impacted by Hurricane Helene
highpoint.eduhttps://www.highpoint.edu/blog/2024/10/hpu-raises-22000-to-help-communities-impacted-by-hurricane-helene/
Students also delivered approximately 20,000 items to hurricane victims on Monday. Donate Today! HIGH POINT, N.C., Oct. 9, 2024 – High Point University students, faculty and staff have raised $22,000 to help with Hurricane Helene relief efforts, led by a $10,000 donation from the Student Government Association.In addition, a group of students spent their fall break pilgrimage on Monday delivering ...
Students also delivered approximately 20,000 items to hurricane victims on Monday.
HIGH POINT, N.C., Oct. 9, 2024 – High Point University students, faculty and staff have raised $22,000 to help with Hurricane Helene relief efforts, led by a $10,000 donation from the Student Government Association.
In addition, a group of students spent their fall break pilgrimage on Monday delivering approximately 20,000 donated items to hurricane victims in Boone, North Carolina. The items included cases of bottled water, diapers, bags of dog food and boxes of canned goods. Several HPU staff members accompanied the students to Boone, which sustained significant damage from the Category 4 hurricane.
“It has been incredible to watch the student body of HPU come together to support their fellow neighbors,” said Sam Carr, HPU’s director of student leadership and university relations. “Most of our students do not live in this area, and this just further shows the selfless nature and the desire of our students to want to help others.”
The group of students initially planned to travel to Asheville, North Carolina, for their fall break pilgrimage. However, after the storm devasted the city, the students changed their plans and helped people in Boone.
On Monday morning, students and staff members loaded a moving truck parked outside the Slane Student Center with boxes of donations that they had been collecting since last week. City Transfer and Storage, a moving company in High Point, supplied the truck and then drove it to Harvest House Church in Boone, where students and staff members unloaded the supplies and sorted it for hurricane victims.
“I just think it’s a super important thing to give back to the people who live so close to us,” said Emma Higgins, an electrical engineering major from Yonkers, New York, and HPU’s senior class president. “All the students who are out here are into helping them as they go through this really hard time, and I think there’s no place we’d rather be on fall break than to help them.”
Last week, the SGA approved a $10,000 donation for two churches — Harvest House Church and Haywood Street Congregation in Asheville — that are assisting with the hurricane relief.
The SGA, in partnership with HPU’s Offices of Student Life and Chapel and Religious Life, launched a campus-wide initiative to assist those communities in western North Carolina that were hit hard by Hurricane Helene. Several schools and departments across campus have also collected donations, including the Kenneth F. Kahn School of Law, the Fred Wilson School of Pharmacy and the Department of Psychology.
HPU students are continuing to collect donations for hurricane victims, including winter items such as coats, gloves and socks.
HPU has offered assistance since Hurricane Helene made landfall. The university provided food to the Presbyterian College women’s volleyball team and facilities for its players to practice at prior to their Oct. 4 match at HPU. Presbyterian College, based in Clinton, South Carolina, was forced to briefly close its campus and cancel classes after it sustained significant damage and lost power because of the hurricane.
HPU is also providing food, lodging, and practice facilities for UNC Asheville tennis players starting this week.
HPU Family Contributes to Western North Carolina Hurricane Relief Efforts
highpoint.eduhttps://www.highpoint.edu/blog/2024/10/hpu-family-contributes-to-western-north-carolina-hurricane-relief-efforts/
More than 3,000 bottles of water have been donated with more projects underway.HIGH POINT, N.C., Oct. 3, 2024 – High Point University’s Student Government Association and other units across campus are leading efforts to provide much-needed support to those communities in western North Carolina that continue to be impacted by Hurricane Helene.The SGA, in partnership with HPU’s Offices of Student Life a...
More than 3,000 bottles of water have been donated with more projects underway.
HIGH POINT, N.C., Oct. 3, 2024 – High Point University’s Student Government Association and other units across campus are leading efforts to provide much-needed support to those communities in western North Carolina that continue to be impacted by Hurricane Helene.
The SGA, in partnership with HPU’s Offices of Student Life and Chapel and Religious Life, is collecting monetary donations and items such as bottles of water and non-perishable food to deliver to people affected by last week’s Category 4 hurricane.
In addition, several schools and departments are collecting donations, including the Department of Psychology, the Fred Wilson School of Pharmacy and the Kenneth F. Kahn School of Law.
“People are excited to give back. We announced the initiative yesterday, and people were already showing up with bags and bags of stuff,” said SGA President Benjamin Niehaus, an honors scholar and finance major from Chattanooga, Tennessee. “Professors have come by and donated money. We’ve been on the phone with parents and other people tied to the university who are just excited to give, and I think it’s that excitement that is just really a breath of fresh air, especially during midterms. You would think everyone is focused on their classes and getting through these hard tests and papers and projects, but they’re running out to Walmart and Food Lion and filling up grocery carts full of supplies to donate to their neighbors in western North Carolina.”
HPU students and families are encouraged to support these campus-wide efforts, which run through Friday. All physical and monetary donations will be delivered to communities in western North Carolina in the hope of helping as many hurricane victims as possible.
Below is a list of ways the HPU community can contribute:
Below is a list of items that are needed for those affected by the hurricane:
The HPU community has already started providing resources to hurricane victims in other ways. Here is a glimpse of their efforts so far.
HPU Dining donated more than 3,000 bottles of water to hurricane victims in Morganton and Boone, two cities in western North Carolina.
To help with the effort, a group of HPU Dining staff members loaded a pallet of bottled water into a moving truck on Wednesday at the Nido and Mariana Qubein Arena and Conference Center. The truck then transported the more than 1,500 bottles of water to a local organization that planned to deliver the water to Morganton.
“People are in need and actually in desperation, and it’s nice that we’re able to donate at all,” said Khara Mungo, HPU’s catering director. “I think it’s great and shows that we’re supporting the community.”
Basketball Block Party Set for Oct. 19 Downtown High Point
High Point University Athleticshttps://highpointpanthers.com/news/2024/10/1/general-basketball-block-party-set-for-oct-19-downtown-high-point.aspx
HIGH POINT, N.C. – High Point University will be hosting a free basketball block party downtown High Point at the intersection of N Elm Street and Church Avenue, where the Stock & Grain Food Hall is located, on Saturday, October 19 from 5 p.m. to 7 p.m.All community members are invited to meet the High Point men's and women's basketball players, spirit squad members and Prowler. The teams will participate in practice activities on an outside court installed downtown before signing au...
HIGH POINT, N.C. – High Point University will be hosting a free basketball block party downtown High Point at the intersection of N Elm Street and Church Avenue, where the Stock & Grain Food Hall is located, on Saturday, October 19 from 5 p.m. to 7 p.m.
All community members are invited to meet the High Point men's and women's basketball players, spirit squad members and Prowler. The teams will participate in practice activities on an outside court installed downtown before signing autographs for fans.
"We are very excited to bring High Point University basketball to the downtown social district for this free community block party," HPU Vice President and Athletic Director Dan Hauser said. "Downtown on October 19th will be the place to be in the city of High Point and the first opportunity for our amazing fans to see live practice on the outdoor court and meet the HPU players. We are thrilled to partner with Stock & Grain Food Hall and the City of High Point for this unique basketball block party event filled with music, basketball and fun for the family!"
Attendees will have a chance to enjoy snacks and beverages and stock up on merchandise that will be for sale. Head coaches Alan Huss and Chelsea Banbury will be available for interviews following the event.
Fans can catch the reigning Big South Conference champion Panthers in action for the first time at the Qubein Center in a month as the men host Avertt University on November 2 and the women welcome Guilford College on November 7.
Basketball season tickets can be purchased at HighPointPanthers.com/Tickets.
#GoHPU
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