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Swept Away Restoration & Carpet Cleaning

Joana Ruffo
PO Box 1134 Ashland, Oregon 97520
Contractor's Bio

Water Damage Restoration in Salem, OR

Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.

Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Willamette University in Salem to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Salem, OR is so important - to mitigate the damage to your home and help prevent it from happening in the future.

Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Salem. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.

Disaster Review

What Our Clients Are Saying

Dealing with property damage can be overwhelming. You're likely concerned about a few key things:

insurance claim process
Navigating the insurance claim process

We guide you through every step, ensuring you understand the process and get the most out of your claim.

quality completion
Scheduling for a quick and quality completion

We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.

You might also be thinking about:

safety and health

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

assessment

Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.

expenses

Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.

structural

Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.

Protecting

Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.

You might also be thinking
might also be thinking
Minimizing

Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.

trustworthy

Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.

Ensuring

Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.

updates

Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.

involved

Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.

At Disaster Response

At Disaster Response, It's All About You

Like Salem Maritime National Historic Site in Salem, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Salem.

Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.

We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.

The Disaster Response Difference

number-one

Professional Technicians, Technology, and Processes

In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.

number-two

Insurance Advocacy

Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.

number-three

Satisfaction Guaranteed

We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.

Disaster-Response Difference
Disaster Owner

Joana Ruffo

Swept Away Restoration & Carpet Cleaning

Disaster Response Introducing Swept Away Restoration & Carpet Cleaning: The Premier Choice for Emergency Clean-Up**

At Disaster 911, we're elevating the standard with ( Swept Away Restoration & Carpet Cleaning ), our trusted go-to contractor for emergency clean-up services. While others may settle for the status quo, ( Swept Away Restoration & Carpet Cleaning ) takes an innovative approach to restoration.

From water and fire damage to mold remediation, ( Swept Away Restoration & Carpet Cleaning ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( Swept Away Restoration & Carpet Cleaning ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.

When you choose Disaster 911 and ( Swept Away Restoration & Carpet Cleaning ), you're opting for a dynamic partnership that prioritizes effective, next-level recovery. Don't settle for the ordinary-when disaster strikes, choose the best in emergency response.

PO Box 1134 Ashland, Oregon 97520

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Guide-Water-Damage.png

Your Guide to Water Damage Restoration in Salem, OR

Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.

As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Meadow Creek Village Assisted Living in Salem for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.

What Makes Our Water Damage Company in Salem, OR, Different from Others?

One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Salem?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.

But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:

Investing-damage

Cost

Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.

specialized training

Technicians

Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to

disasters happen quicker

Time

Water disasters happen quicker than you might think. One moment, you're enjoying family time at Riverfront City Park in Salem. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.

significant investments

Tools

Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.

helping with water damage

Process

For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.

Reliable Water Damage

Reliable Water Damage Restoration Network

We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.

What Does Disaster Response Fix?

As an IICRC-certified water damage contractor in Salem, OR, our technicians can address several areas of your home or business that have been damaged by a water disaster.

  • Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
  • Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
  • Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
  • Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Willamette Heritage Center in Salem, we can repair and restore it.
Disaster Response Fix

Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.

What Tools Does Disaster Response Use for Water Damage Clean-Up?

We only use the best equipment! With our extensive experience in the Salem restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:

Infrared

Infrared Cameras

Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.

Moisture

Moisture Meters

We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.

Air Movers

Air Movers

This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.

Generators

Ozone Generators

These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.

Xtractor

Xtreme Xtractor

This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.

Top 3 Types of Water Damage You Should Know About

Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Salem, OR, to prevent further harm. Here are the top three types of water damage you should know about:

Clean Water Damage

Clean Water Damage

Clean

This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.

Gray Water Damage

Gray Water Damage

Gray-Water

Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.

Black Water Damage

Black Water Damage

Black-Water

The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.

If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:

Stop the Source of Water
  • Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
  • Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
  • Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.

Our Process for Water Damage Restoration in Salem, OR

Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.

We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.

After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.

Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.

The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.

  • Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
  • Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
  • Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
  • Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
Disaster Response Fix

The Water Damage Company in Salem, OR, You Can Trust

When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Rudy's Steakhouse in Salem. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.

As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.

Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Salem rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.

Contact Your Emergency Disaster Response Now!

Latest News in Salem, OR

Boston smoke smell coming from brush fires in Salem, Massachusetts

SALEM - Brush fires in Salem and other parts of northeastern Massachusetts continued to burn Monday, with smoke being detected as far south as Boston.In Salem, about 130 acres have burned in the brush fires, which started Saturday. The fires have been spreading as tourists converge on Salem for ...

SALEM - Brush fires in Salem and other parts of northeastern Massachusetts continued to burn Monday, with smoke being detected as far south as Boston.

In Salem, about 130 acres have burned in the brush fires, which started Saturday. The fires have been spreading as tourists converge on Salem for Halloween events downtown this week.

The fires have not had any impact on the festivities, but the drifting smoke from the North Shore could be smelled miles away.

Brush fire smoke smell

The National Weather Service in Boston asked followers on social media in southern New England Monday morning, "Waking up to the smell of smoke this morning, SNE?"

"A surface inversion is keeping this smoke trapped near the ground, but the smoke should "mix out" later this morning," the agency said.

The National Weather Service warned that the combination of "recent dry weather and very dry ground will continue to make conditions favorable for wildfire development today."

"During the night & early this morning, fire companies in our area have responded to several "odor of smoke" calls due to the smoke from the brush fires in the North Shore area, Salem, Saugus, Lynn, Peabody, etc.," the Cambridge Fire Department tweeted Monday morning.

Cambridge and Boston are about 20 miles south of Salem.

Salem, Peabody, Lynn brush fires

Salem Fire Chief Alan Dionne said the flames have been very difficult to put out because the terrain between Salem, Peabody and Lynn is very secluded and rocky.

Several local and state agencies are now using helicopter water drops and drones to identify the heavy burn areas and put out flames.

"It's a lot of acreage and getting to it is the hardest part," Dionne told WBZ-TV Sunday. "It's just one of those fires that's going to smolder for a long time. And when it smolders overnight and then it gets fresh air and a breeze in the morning and especially if there's a wind change, then it could flare up again."

Dionne said the bulk of what they're going to see Monday from the brush fires will be "deep into the woods."

Middleton brush fire

No one has been hurt and there are no reports of any homes or business being damaged in the fires, which are also an issue in Middleton, which is about 10 miles northwest of Salem.

The Middleton Fire department said about 50 acres of land has been burned there.

"Both incidents will require lengthy, heavily committed, multi agency operations to be placed under under control," Northeast Massachusetts Emergency Alerts said in a statement on Facebook.

Brush fires were reported as far south as Rehoboth on Sunday. A firefighter there was brought to the hospital because of the heat, but is expected to be okay, according to WPRI-TV.

Penny Kmitt

Penny Kmitt is a reporter for WBZ-TV's morning news. She joined the station in December 2023 from CBS-affiliate WTKR in Norfolk, Virginia.

International Liberation Gala highlights history between Winston-Salem and Liberia, West Africa

WINSTON-SALEM, N.C. —The Liberian Organization of the Piedmont will hold its inaugural International Liberation Gala, "Champions of Freedom," on Sept. 28.Learn about it in the clip above. It will happen at 6 p.m. on Saturday, Sept. ...

WINSTON-SALEM, N.C. —

The Liberian Organization of the Piedmont will hold its inaugural International Liberation Gala, "Champions of Freedom," on Sept. 28.

Learn about it in the clip above.

It will happen at 6 p.m. on Saturday, Sept. 28, at the M.C. Benton Convention Center on West Fifth Street in Winston-Salem.

There will be a very special guest: His Excellency Joseph Nyuma Boakai Sr., president of the Republic of Liberia, West Africa.

The gala will be Boakai’s third visit to the United States after being sworn in this year as the 26th president of Liberia. He was vice president from 2006-2018 under Liberia’s first female president, Ellen Johnson Sirleaf.

Other dignitaries of Liberia expected to attend the gala are the mayor of Monrovia, John-Charuk Siafa; the Minister of Education, Dr. Jarso Maley Jallah; and the chairman of the Liberian National Investment Commission, Jeff B. Blibo.

The International Liberation Gala commemorates the release of enslaved Africans from Salem, North Carolina, their return to Liberia, and the present-day collaboration between the two cities.

Freed slaves from Winston-Salem were among the first settlers of Liberia. The connection between Salem, North Carolina, and Liberia began in 1836 when Moravian physician Dr. Frederick Henry Schumann facilitated the return of his 17 freed slaves plus six others back to Liberia as part of the American Colonization Society’s program to resettle free Black people in Africa.

After the end of the American Civil War, the Moravian Church established the former Schumann’s Plantation as a neighborhood for freedmen, named "Liberia," which became the historic Happy Hill community in Winston-Salem.

The gala intends to raise awareness about this history as well as to raise funds to support the construction of LOP’s student housing project in the Happy Hill community — the first African American neighborhood in Winston-Salem. The student housing project will be officially announced as part of the gala weekend. The project, once complete, will provide housing to international Liberian students who have been awarded scholarships to attend area universities and community colleges but lack residential support.

A major initiative of the LOP is to sponsor students from Liberia to further their education at U.S. colleges and universities in order to foster capacity building in Liberia. More than seven Liberian students have received the benefit of an American education at Wake Forest University and Livingstone College in Salisbury. The LOP is also collaborating with Winston-Salem State University, Forsyth Technical Community College, Salem College, the University of North Carolina School of the Arts and Carolina University.

The program will include dinner, music, cultural presentations and remarks, followed by dancing. Tickets to the gala are $100 per person and can be purchased at www.intlliberationgala.org or www.LOPNC.org. Ticket sales end Sept. 19. Attire is black tie or cultural.

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