Water Damage Restoration in Spokane, WA
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Washington State University, Spokane in Spokane to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Spokane, WA is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Spokane. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.
Dealing with property damage can be overwhelming. You're likely concerned about a few key things:
Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.
Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.
Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.
Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.
Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.
Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.
Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.
Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.
Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
At Disaster Response, It's All About You
Like Northwest Museum of Arts Culture in Spokane, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Spokane.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference
Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.
Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.
Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.
Your Guide to Water Damage Restoration in Spokane, WA
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Ciel of Spokane in Spokane for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Spokane, WA, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Spokane?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:
Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.
Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to
Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Riverfront Park in Spokane. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.
Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.
Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.
Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Spokane, WA, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to The Great Northern Clocktower in Spokane, we can repair and restore it.
Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Spokane restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:
Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.
Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.
Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.
Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.
Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Spokane, WA, to prevent further harm. Here are the top three types of water damage you should know about:
Clean Water Damage
This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.
Gray Water Damage
Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.
Black Water Damage
The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:
- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Spokane, WA
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
The Water Damage Company in Spokane, WA, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Churchill's Steakhouse in Spokane. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Spokane rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Spokane, WA
Radioactive waste from Hanford Nuclear Site set to travel through Spokane
krem.comhttps://www.krem.com/article/news/local/radioactive-waste-hanford-through-spokane/293-de936e54-fc8a-4f5d-807e-a174c1d1944f
A representative says the United States Department of Energy has approved the transportation route to travel through Spokane.SPOKANE, Wash. — A spokesperson from the Hanford Nuclear Site said on Thursday morning that radioactive waste from the Hanford Nuclear Site will travel through Spokane in 2025.The site communications representative did not confirm specific route information but said that the Washington Ecology Department wrote a letter to Spokane Mayor Lisa Brown confirming that the transportation route would go thr...
A representative says the United States Department of Energy has approved the transportation route to travel through Spokane.
SPOKANE, Wash. — A spokesperson from the Hanford Nuclear Site said on Thursday morning that radioactive waste from the Hanford Nuclear Site will travel through Spokane in 2025.
The site communications representative did not confirm specific route information but said that the Washington Ecology Department wrote a letter to Spokane Mayor Lisa Brown confirming that the transportation route would go through Spokane.
In September, Mayor Brown wrote a letter to the U.S. Department of Energy, U.S. Environmental Protection Action and the State of Washington opposing the plan that "could send millions of gallons of hazardous waste through the City of Spokane."
The city said hazardous waste would be shipped through Spokane from the Hanford Nuclear Site to Andrews, Texas and Clive, Utah in liquid form inside government-regulated totes.
"It is the mayor’s understanding that should an initial transport of 2,000 gallons be successful, these agencies plan to transport millions more gallons of hazardous liquid waste through Spokane by rail or truck," the city said in a press release sent to KREM 2 in September.
The U.S. Department of Ecology sent a letter to Spokane Mayor Lisa Brown responding to the letter she sent to them a few weeks ago. In the letter the Department of Ecology explained the first 2000 gallons is the only waste that is set to be transported through Spokane. In the letter, the Department of Ecology said, "There has been a misunderstanding about the shipment of treated waste and a conflation between a research and development project and long-term cleanup plans, which have yet to be determined."
The extra waste that Mayor Brown was speaking of is also from the Hanford site. The Department of Ecology says the work to move the waste will start no earlier than 2028. The treated waste will be grouted, either at the Hanford site or another location, then ultimately disposed of offsite. The letter goes on to say, "At this time, Energy has not made a decision on where to grout the waste from the 22 tanks, nor has Energy determined potential routes to transport the waste from Washington to disposal sites in Texas and/or Utah."
The Hanford communications representative says the waste is treated, low-level waste and will be transported in Washington State Department of Transportation-approved containers in two 1,000-gallon shipments.
In a fact sheet provided by the Hanford site, they say more than 2 billion tons of hazardous waste is safely transported around the U.S. each year.
The sheet also says that in the case of a severe accident, the highest potential radiation exposure for an individual would be less than that received from a single abdominal x-ray.
Spokane County Elections Office asks voters to visit Voter Service Centers for voting help, ballot drop off
krem.comhttps://www.krem.com/article/news/politics/elections/elections-2024/spokane-voter-service-centers-ballot-drop-off/293-78f2975f-cce2-49fb-a5f0-41201568868b
The Spokane County Elections Office says voters can visit the centers to drop off their ballots, ask questions and resolve issues related to ballots.SPOKANE, Wash. — With Election Day around the corner, the Spokane County Elections Office and Elections Auditor Vicky Dalton are making preparations by opening two Voter Service Centers....
The Spokane County Elections Office says voters can visit the centers to drop off their ballots, ask questions and resolve issues related to ballots.
SPOKANE, Wash. — With Election Day around the corner, the Spokane County Elections Office and Elections Auditor Vicky Dalton are making preparations by opening two Voter Service Centers.
"In the past, during general elections, we have seen people back into each other and nearly back over people," said Dalton.
Elections Manager Mike McLaughlin says the parking lot of the Elections Office poses several risks, thanks to its past as an old warehouse.
"Backing in and going forward is not like a traditional parking lot where it is easy to pull in and out," said McLaughlin.
With the expected crowds, the Spokane County Elections Office has opened two Voter Service Centers to provide additional support.
The centers are located at Eastern Washington University's Catalyst Building in downtown Spokane and at the CenterPlace Regional Event Center in Spokane Valley.
Voters can visit these sites in person to register to vote, obtain replacement ballots, cure signature challenges and drop off ballots.
"Both of these sites have great parking lots, great areas for the voters and for the staff to assist the voters," said Dalton.
Dalton says voters who want to drop off their ballots in person can bring the ballots that they received in the mail to these locations.
"It will be faster and less expensive. Because every time we have to reissue a ballot, that is taxpayer dollars," said Dalton.
But if voters need a replacement ballot, McLaughlin says there are still options.
"There's two options, you can go to one of the voter service centers, or you can go to our website and press print."
McLaughlin says the County Elections Office has already received hundreds of thousands of ballots and expects to continue to be busy in the final stretch of election season.
"200,00 ballots so far, and we expect another 100,000 in the next couple of days," said McLaughlin.
Both voting centers will be open from 8:30 a.m. to 5 p.m. on Monday, Nov. 4, and from 7 a.m. to 8 p.m. on Election Day, Tuesday, Nov. 5.
Dalton and McLaughlin encourage voters not to procrastinate and to plan for big crowds and long lines on Election Day.
Spokane County asks voters to visit Voter Service Centers for assistance, ballot drop off
krem.comhttps://www.krem.com/article/news/politics/elections/elections-2024/spokane-county-voter-service-centers/293-494b2ffe-b651-45b1-882f-7447d185681a
There are two Voter Service Centers that voters can visit to drop off their ballots, ask questions and resolve any issues related to ballots.SPOKANE, Wash. — The Spokane County Elections Office is asking voters to visit Voter Service Centers for any voter assistance and to cast ballots.The Elections Office says parking and lobby space at the Elections Office building is insufficient to handle the expected crowds on Monday, Nov. 4, and on Election Day, Tuesday, Nov. 5. The office warns that wait times will be excessive and...
There are two Voter Service Centers that voters can visit to drop off their ballots, ask questions and resolve any issues related to ballots.
SPOKANE, Wash. — The Spokane County Elections Office is asking voters to visit Voter Service Centers for any voter assistance and to cast ballots.
The Elections Office says parking and lobby space at the Elections Office building is insufficient to handle the expected crowds on Monday, Nov. 4, and on Election Day, Tuesday, Nov. 5. The office warns that wait times will be excessive and busy parking lots may increase risks for car damage for those choosing to visit.
As an alternative, the Elections Office will have two additional service sites.
The Voter Service Centers are located at the Eastern Washington University Catalyst Building in Room 309 in the downtown area and at the CenterPlace Regional Event Center in the Spokane Valley.
Voters can visit these sites in person to register to vote, obtain replacement ballots, cure signature challenges, and drop off ballots.
Both voting centers will be open from 8:30 a.m. to 5 p.m. on Monday, Nov. 4, and from 7 a.m. to 8 p.m. on Election Day, Tuesday, Nov. 5.
The CenterPlace Regional Event Center will also be open on Saturday, Nov. 2, and Sunday, Nov. 3 from 8:30 a.m. to 5 p.m.
Drop Boxes:
Official white drop boxes are open 24 hours a day until Election Day. Boxes will close and lock promptly at 8 p.m. Anyone in line at 8 p.m. will have their ballot accepted but ballots after that time cannot be counted.
Ballot replacement:
Replacement ballots can no longer be received by mail.
Beginning on Saturday, Nov. 2, the Elections Office recommends that if a voter has not received a ballot and cannot visit a Voter Service Center in person to receive a replacement ballot, they can sign into VoteWA.gov to print a replacement ballot.
Voters must use their own envelope and the full ballot packet must be postmarked by Election Day if mailed or dropped off in an official ballot drop box by 8 p.m.
Phone:
Voters can call the County Elections Office at 509-477-2320 from 8:30 a.m. to 5 p.m. on Saturday through Monday and from 7 a.m. to 8 p.m. on Election Day.
The Elections Office says they expect phone lines to be busy throughout the days leading up to Election Day and on Election Day. Calls will be answered in the order received.
Best Internet Providers in Spokane, Washington
Joe Supanhttps://www.cnet.com/home/internet/best-internet-providers-in-spokane-wa/
What is the best internet provider in Spokane?CNET's top option for the best internet service provider in Spokane is Quantum Fiber. There are plenty of fiber internet options in Spokane, but Quantum Fiber is the top choice thanks to of speed, fair prices, and a bill that won't automatically shoot up in a year or two. Although there are only three plans on offer, the lack of data caps, contracts and equipment costs makes Quantum Fiber the best pick.If you want the cheapest internet in Spokane...
What is the best internet provider in Spokane?
CNET's top option for the best internet service provider in Spokane is Quantum Fiber. There are plenty of fiber internet options in Spokane, but Quantum Fiber is the top choice thanks to of speed, fair prices, and a bill that won't automatically shoot up in a year or two. Although there are only three plans on offer, the lack of data caps, contracts and equipment costs makes Quantum Fiber the best pick.
If you want the cheapest internet in Spokane, it'll be Xfinity, which offers 150Mbps for just $20 a month. All Xfinity plans increase in price after one or two years, but they offer great value during the promotional period. If you don't want to worry about your bill dramatically increasing, T-Mobile Home Internet offers a price-lock guarantee on its single $50 monthly plan. Most households will be able to get by fine with the speed it offers.
Best internet in Spokane, Washington
Source: CNET analysis of provider data.
Source: CNET analysis of provider data.
How to find internet deals and promotions in Spokane
The best internet deals and the top promotions in Spokane depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.
Spokane internet providers such as Xfinity may offer lower introductory pricing or streaming add-ons for a limited time. Many, including Quantum Fiber, T-Mobile and Verizon, run the same standard pricing year-round.
For a more extensive list of promotions, check out our guide on the best internet deals.
Source: CNET analysis of provider data.
What’s a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.
For more information, refer to our guide on how much internet speed you really need.
How CNET chose the best internet providers in Spokane
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.
Once we have this localized information, we ask three main questions:
The answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)