Water Damage Restoration in Augusta, GA
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Augusta University Summerville Campus in Augusta to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Augusta, GA is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Augusta. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.
Dealing with property damage can be overwhelming. You're likely concerned about a few key things:
Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.
Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.
Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.
Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.
Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.
Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.
Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.
Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.
Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
At Disaster Response, It's All About You
Like The Boyhood Home of President Woodrow Wilson in Augusta, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Augusta.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference
Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.
Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.
Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.
Ed Davenport
TruRenu
Disaster Response Introducing TruRenu: The Premier Choice for Emergency Clean-Up**
At Disaster 911, we're elevating the standard with ( TruRenu ), our trusted go-to contractor for emergency clean-up services. While others may settle for the status quo, ( TruRenu ) takes an innovative approach to restoration.
From water and fire damage to mold remediation, ( TruRenu ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( TruRenu ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.
When you choose Disaster 911 and ( TruRenu ), you're opting for a dynamic partnership that prioritizes effective, next-level recovery. Don't settle for the ordinary-when disaster strikes, choose the best in emergency response.
5395 Sugarloaf Parkway Suite 300 Lawrenceville, GA 30043
Call UsYour Guide to Water Damage Restoration in Augusta, GA
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to Thrive at Augusta in Augusta for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Augusta, GA, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Augusta?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:
Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.
Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to
Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Phinizy Swamp Nature Park in Augusta. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.
Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.
Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.
Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Augusta, GA, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to James Brown Monument in Augusta, we can repair and restore it.
Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Augusta restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:
Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.
Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.
Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.
Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.
Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Augusta, GA, to prevent further harm. Here are the top three types of water damage you should know about:
Clean Water Damage
This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.
Gray Water Damage
Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.
Black Water Damage
The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:
- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Augusta, GA
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
The Water Damage Company in Augusta, GA, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Frog Hollow Tavern in Augusta. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Augusta rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Augusta, GA
Three Investments Spring to Life in Augusta
georgia.orghttps://georgia.org/blog/three-investments-spring-life-augusta
Spring brings new beginning and opportunities, and, in 2024, Augusta is one community showcasing how Georgia helps industries thrive. Syensqo Breaks Ground on New Battery Material FacilityIn April, Syensqo began construction on a new battery-grade polyvinylidene fluoride (PVDF) manufacturing facility in Augusta that may well become the largest PVDF production facility in North America.Born from a demerger of Solvay, Syensqo Chief Technology and Innovation Officer and Chief North America Officer ...
Spring brings new beginning and opportunities, and, in 2024, Augusta is one community showcasing how Georgia helps industries thrive.
Syensqo Breaks Ground on New Battery Material Facility
In April, Syensqo began construction on a new battery-grade polyvinylidene fluoride (PVDF) manufacturing facility in Augusta that may well become the largest PVDF production facility in North America.
Born from a demerger of Solvay, Syensqo Chief Technology and Innovation Officer and Chief North America Officer Mike Finelli explained how the decision underscores “the strategic importance of Augusta as a key player in the EV supply chain along the burgeoning Battery Belt.”
Syensqo leaders reinforced that local and state partnerships were deciding factors in choosing Augusta to support the company’s future. Augusta Mayor Garnett Johnson thanked Syensqo in return, highlighting their more than two decades in the community as “a premier, quality employer.”
The Augusta Economic Development Authority echoed that sentiment, sharing, “Syensqo fits the community’s goal of creating well-paying, skilled manufacturing jobs and shows once again that Augusta-Richmond County is the right place for manufacturing to not only locate but to grow and expand.”
Learn more here.
StandardAero Launches Expansion of Services
Operating in Augusta since 1974, StandardAero services approximately 425 aircraft and 500 turbine aircraft engines each year from their current facility.
With evolving industry realities, the company realized its facilities needed to adapt, too. This meant that a new hangar and engine shop moved to the top of its “to do” list, with these projects officially kicking off in April 2024.
“The new facility will add over 60% of new space to our existing footprint,” said Chris Bodine, Vice President and General Manager of StandardAero’s Augusta facility. “The current facility was built in the 1970s, when aircraft were a lot smaller. The new facility will allow us to support additional super mid-size to large cabin aircraft for airframe and avionics while also significantly expanding our engine shop to further support many of those aircraft.”
“The expansion will allow us to work on larger Dassault Falcon, Gulfstream, and Bombardier aircraft and also meet the rapidly growing MRO needs of HTF7000 series engine operators,” added Tony Brancato, President of StandardAero Business Aviation.
The new facility will be adjacent to the Augusta Regional Airport, one of eight regional commercial airports in Georgia that play a key role in supporting the state’s soaring aerospace industry.
Totaling $11.1 billion in exports in 2023, aerospace and defense products are the largest Georgia export by dollar value and land Georgia as a top five state for overall aerospace exports in the U.S. The state’s logistics infrastructure includes Hartsfield-Jackson Atlanta International Airport, the deepwater ports in Savannah and Brunswick, and thousands of miles of rail and highway systems. These assets help companies move products – no matter the size and weight – to markets across the globe.
Learn more about StandardAero’s expansion here, and meet with Georgia Department of Economic Development investment and trade experts at events such as EUROSATORY 2024 and Farnborough International Airshow 2024.
GF Casting Solutions Announces Its Foundations for U.S. E-mobility Market
GF Casting Solutions AG (GF Casting Solutions) has exciting plans for the U.S. e-mobility market, including a state-of-the-art, LEED-certified high-pressure die casting facility in Augusta.
“Building a High-Pressure Die Casting Facility is a very long-term investment. The new facility will complete our footprint to become truly global in the e-mobility market,” explained Carlos Vasto, President of GF Casting Solutions.
Estimated to begin operations in 2027, it will produce cast aluminum parts, with a special focus on large structural components for the automotive industry. The facility will be built at the Augusta Corporate Park, a Georgia Ready for Accelerated Development (GRAD) site. GRAD-certified sites are just one of the speed-to-market solutions that Georgia offers, and the company will also work with Georgia Quick Start to develop its future workforce.
At the time of the announcement, Vasto shared, “The location is ideal for addressing the thriving automotive industry in the region.”
Over the last few years, Georgia has asserted itself as a core piece of the rapidly developing “Battery Belt” and e-mobility industry in the Southeast. Learn more about the state’s e-mobility ecosystem here.
Case Story in Summary
Augusta is an example of many of the elements that have propelled Georgia’s economic success over the last decade. To name a few examples, Georgia has:
Communities in every corner of the state benefit from the state’s business-friendly environment, and Augusta is just one such community featured on the 2024 International VIP Tour. The tour gave members of Georgia’s Consular Corps a first-hand look into a few of the factors that make Georgia unique. Learn about how five featured manufacturers built their success in east Georgia.
'Southeast Strong': Recovery efforts underway in Augusta, Georgia
Katie Kindelanhttps://www.goodmorningamerica.com/news/video/southeast-strong-recovery-efforts-augusta-georgia-114589109
King Charles III's landmark address to Australia's Parliament House on Monday was disrupted by a protesting lawmaker who shouted at Charles, "You are not my king.&quo...
King Charles III's landmark address to Australia's Parliament House on Monday was disrupted by a protesting lawmaker who shouted at Charles, "You are not my king."
Charles was finishing his address at the Great Hall of Parliament House when Sen. Lidia Thorpe, an Indigenous senator, approached the stage and began shouting, accusing British colonizers of taking Indigenous land in Australia.
"You committed genocide against our people," shouted Thorpe, an outspoken advocate for Indigenous rights. "Give us our land back. Give us what you stole from us -- our bones, our skulls, our babies, our people."
"You are not our king, you are not sovereign... You destroyed our land," she said.
The cameras and the crowd inside the Great Hall turned towards Thorpe as Charles and his wife Queen Camilla watched her outburst without any visible reaction.
Thorpe was eventually stopped from approaching Charles and was escorted out of the chamber.
Buckingham Palace has not commented on the incident, which came during one of Charles' most important engagements on his first official visit to Australia as monarch.
Charles and Camilla landed on Friday for a five-day tour of Australia, one of the 15 Commonwealth realms where Charles is sovereign. The tour is Charles' first visit to an overseas realm since he became king in 2022 following the death of his mother, Queen Elizabeth II.
When Charles was crowned in 2023, the new king faced protests in several Commonwealth countries, including Australia.
Some voices in Australia's indigenous communities, known as the country's First Nations people, have expressed apathy towards the coronation, pointing out that their land was stolen under the crown when British settlers first arrived in Australia.
At the time of the coronation, Australia's Republic Movement Co-chairman Craig Foster told ABC News that the moment marked, "an opportunity to think about our broader path forward and need for full and final independence."
King Charles III seen in new photos after cancer diagnosis
Australia's current Prime Minister, Anthony Albanese, who was by Charles's side at his address to Parliament Monday, has made it known that he is in favor of the country becoming a republic and has not ruled out holding a referendum on the matter in the future.
During their visit to Australia, Charles and Camilla have taken time to attend a church service in Sydney and visit the Tomb of the Unknown Australian Soldier in Canberra.
A royal source told ABC News about their visit, "Their Majesties are deeply grateful to the very many thousands who turned out to support them, and are only sorry they didn't have a chance to stop and talk to every single one. The warmth and scale of the reception was truly awesome."
On Wednesday, Charles will travel to Samoa for the Commonwealth Heads of Government Meeting.
King Charles visits cancer center in 1st return to public duties since cancer diagnosis
The trip overseas for Charles and Camilla also comes as the king has slowly made a return to work following his cancer diagnosis.
Buckingham Palace announced on Feb. 5, that Charles had been diagnosed with cancer but has not disclosed publicly what type of cancer Charles was diagnosed with, nor what type of treatment he is undergoing.
In announcing Charles' return to public duties in April, the palace noted that Charles is still undergoing treatment but has been approved to remove some public-facing duties.
ABC News' Zoe Magee and Britt Clennett contributed to this report.
A week after Helene, here’s the situation in Augusta
Steve Byerlyhttps://www.wrdw.com/2024/10/03/6-days-after-helene-heres-situation-augusta/
HURRICANE HELENE: Latest updates on the recovery — 24/7AUGUSTA, Ga. (WRDW/WAGT) - If you haven’t been out of your house since Hurricane Helene hit the CSRA last Friday, here’s what you should know ...The roads are largely driveable in Augusta.It’s not normal by any stretch of the imagination.There’s still lots of debris, trees are toppled all over t...
HURRICANE HELENE: Latest updates on the recovery — 24/7
AUGUSTA, Ga. (WRDW/WAGT) - If you haven’t been out of your house since Hurricane Helene hit the CSRA last Friday, here’s what you should know ...
The roads are largely driveable in Augusta.
It’s not normal by any stretch of the imagination.
There’s still lots of debris, trees are toppled all over the place, and you still may not have power or water service at your house.
But you can easily get out and find supplies, as long as you have a car.
“I actually drove from this location to Wrightsboro Road along the Washington Road corridor,” Mayor Garnett Johnson said Thursday during a news conference at the Augusta Utilities building downtown. “All of the lights were working.”
Don’t worry about gas; there’s plenty of it now.
RESOURCES FOR YOU:
There are still some roadway obstructions deep inside older neighborhoods, but major thoroughfares are mostly clear – especially those that double as state highways.
There are still a lot of traffic lights out, so officials remind drivers to treat them as four-way stops. The Georgia Department of Transportation is on the ground Thursday in Richmond and Columbia counties installing four-way stop signs at its intersections, and it’s delivering about 100 repaired signal heads to Augusta.
Electricity is still out for a lot of homes, but it’s back on along major traffic corridors, so there are plenty of businesses open now.
Beech Island grandparents die hugging each other as tree falls on home
John Savage said his grandparents were found hugging one another in the bed, adding that the family thinks it was God’s plan to take them together, rather than one suffer without the other.
That includes probably at least half the gas stations.
And speaking of gas stations, you won’t see the hourslong lines that were common as recently as Monday, when one of our reporters had to wait for four hours.
Today, you’re mostly able to drive right up to a pump without a wait at all.
There are no traffic jams around grocery stores and no blocks-long lines of cars at Costco. And there are no lines of people waiting to get into supermarkets.
Stores are well-supplied with plenty of items – including ice.
Ga. electric utilities say Helene is worst disaster to ever hit them
Georgia’s biggest electric utilities both say Hurricane Helene was the most destructive disaster in their history.
Your biggest obstacle may be the curfew imposed by Johnson. So if you go out, you should get your business done by the time it starts.
If you’re on foot, watch out for traffic, and be aware that most of the aid locations are ideally set up for drive-thru service.
It’s not lost on Johnson that the city’s neediest residents probably can’t take advantage of these aid locations.
He said city officials are working on that, and if people can’t get out to get what they need, call 311 and the city will find a solution. Johnson said community “strike teams” are out there getting services to those in need, including some transportation and services for people not able to make it to aid locations.
On Friday, the city added some faith-based partners who will work to get supplies where they’re needed.
If you normally get around by bus, you’re out of luck there. While most drivers feel fine on the roadways, Augusta Transit administrators don’t think the roads are ready for buses yet.
While some restaurants are open again, others aren’t. That’s partly because the city is requiring a new inspection and permit before they can reopen.
Another thing that’s more or less back to normal is garbage service.
Pickup was delayed this week but will be on a regular schedule next week, city officials said at Thursday’s news conference.
If you have some food that’s gone bad in your refrigerator or freezer, the city understands. The fee at the landfill will be waived for food waste if you show an ID with a Richmond County address.
As far as storm debris, start piling it up by the curb. A contractor will start picking it up next week.
The contractor will make two to three passes through the city, and GPS tracking will ensure every street is driven.
Copyright 2024 WRDW/WAGT. All rights reserved.
Hurricane Helene hit hard and fast in Augusta. Recovery across Georgia is taking more time
Grant Blankenshiphttps://www.gpb.org/news/2024/09/30/hurricane-helene-hit-hard-and-fast-in-augusta-recovery-across-georgia-taking-more
LISTEN: The pace of recovery from Hurricane Helene in Georgia is only beginning to match human need in places like Valdosta and, as GPB’s Grant Blankenship reports, in Augusta.CaptionCredit: Grant Blankenship / GPB NewsAUGUSTA, Ga. — The pace of recovery from Hurricane Helene in Georgia is only beginning to match human need in places like Valdosta and Augusta.Both cities were hard-hit by the Friday, Sept. 27 storm.By Monday morning, Augusta was in the second day of having no city water. So firef...
LISTEN: The pace of recovery from Hurricane Helene in Georgia is only beginning to match human need in places like Valdosta and, as GPB’s Grant Blankenship reports, in Augusta.
Caption
Credit: Grant Blankenship / GPB News
AUGUSTA, Ga. — The pace of recovery from Hurricane Helene in Georgia is only beginning to match human need in places like Valdosta and Augusta.
Both cities were hard-hit by the Friday, Sept. 27 storm.
By Monday morning, Augusta was in the second day of having no city water. So firefighters and volunteers handed out bottled water at a handful of spots around the city such as the city offices downtown.
Most people put the water in their cars. But not Shaday Collins.
"Yeah, we ain't got no car; so right now we just got to make it," she said.
Collins said she’s grateful for the help. But into Day 4 after Helene, she says she’s struggling, like now, walking 4 miles carrying a 24-bottle package of water on top of her head.
"We're running out of candles, running out of batteries," she said. "Everybody right now is kind of in survival mode because everything is very limited."
That includes food. A lot of it in her refrigerator has spoiled, she said.
Collins will walk through Tyrone Hill’s neighborhood around East Boundary Street before she makes it home. Hill said things are looking desperate there.
"All the stores down have been looted so there is — it's not even no food in the community," he said.
The Dollar General was emptied. It’s now boarded up. The gas station around the corner was emptied last night, too, but the owner is open again. Still, the gas pumps don’t work.
State officials say the National Guard is in the city. Hill’s not seen them yet.
"There ain't no National Guard out," he said. "At least not in my community where I live at."
Help is coming. The Georgia Emergency Management Agency is setting up 13 more food and water distribution sites around Augusta. Their locations will be listed on the GEMA website.
Meanwhile, Georgia Power says it could be Saturday before the power is back in Augusta. Statewide, the utility said Monday approximately 370,000 customers were still without power due to Helene, the most destructive storm in the company's history.