Water Damage Restoration in Sugar Land, TX
Owning a home or business is one of the hallmarks of living the American Dream. While there are many fulfilling and positive aspects of owning property, one of the challenges that owners face is property damage. This type of damage can be caused by a range of disasters, both man-made and natural. Of all the types of property damage, water damage is among the most common.
Whether from broken pipes or heavy thunderstorms, it doesn't take a professor from Harmony Science Academy Sugar Land in Sugar Land to know that water damage can be incredibly harmful to your home. Water can spread quickly throughout your property, causing damage to furniture and porous materials as it moves. In the blink of an eye, you could be looking at substantial rotting, warping, and even mold growth. That's why water damage restoration in Sugar Land, TX is so important - to mitigate the damage to your home and help prevent it from happening in the future.
Trying to overcome flooding and other water-related disasters on your own can seem like a lost cause. But with Disaster Response by your side, you don't have to lose hope. As a local water damage clean-up company, we provide comprehensive restoration services to properties of all sizes in Sugar Land. From the first time we assess your water damage to the time we mitigate and restore, we're here for you.
Dealing with property damage can be overwhelming. You're likely concerned about a few key things:
Navigating the insurance claim process
We guide you through every step, ensuring you understand the process and get the most out of your claim.
Scheduling for a quick and quality completion
We provide a clear timeline for restoration, prioritizing both speed and quality, so you can get back to normal as soon as possible.
You might also be thinking about:
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
Understanding the full scope of the damage and what needs to be done:We conduct a thorough assessment of the damage and provide a detailed plan of action, so you know exactly what to expect.
Knowing the costs upfront and avoiding unexpected expenses: We provide transparent pricing and a detailed estimate before any work begins, so there are no surprises along the way.
Preventing future issues, such as mold growth or structural problems: We don't just fix the visible damage—we address the root causes to prevent future issues, giving you peace of mind.
Protecting your belongings and valuables from further damage: We take extra care to safeguard your possessions during the restoration process, minimizing any further impact.
Minimizing disruption to your daily life or business operations: We work efficiently and flexibly to reduce the disruption to your routine, allowing you to continue with your life or business as smoothly as possible.
Finding a trustworthy team to handle your property with care: Our experienced and highly-trained professionals treat your property as if it were their own, ensuring the highest standard of care.
Ensuring the job is done right the first time: We pride ourselves on doing the job right the first time, using industry-leading techniques and thorough quality checks to ensure lasting results.
Receiving clear communication and updates throughout the restoration process: We keep you informed every step of the way, providing regular updates and clear communication, so you're never left in the dark.
Ensuring the safety and health of your family or employees during the restoration: Our team takes all necessary precautions to protect the safety and health of everyone involved, using the latest techniques and equipment.
At Disaster Response, It's All About You
Like Statue of Herb Appel in Sugar Land, Disaster Response has been a pillar of the community for years. As a second-generation disaster response company, we know that our work is never about us. At its most basic, it's always about you—your situation, your needs, and your satisfaction. We engineer our processes to help you quickly recover from water floods and disasters. Our total focus is on you, our valued customer. And that, in a nutshell, is what makes Disaster Response one of the most trusted and highly-rated water restoration companies in Sugar Land.
Instead of focusing on profit, bottom lines, and yearly projections, we make you our priority. That's why we're serious about providing expert-level disaster preparedness and response services when you need them the most. Could you imagine trying to decipher misleading fine print or dealing with a pushy salesperson when you're just trying to get your life back together? That's not the Disaster Response way, and it never will be.
We don't just clean up after water leaks, floods, or other disasters; we go above and beyond by providing a consultative approach that serves you for years to come. We assist you in dealing with insurance adjusters to ensure you get the coverage you deserve without unnecessary delays. We make it a point to meticulously review every detail of your claim and work hard to make sure adjusters understand the full extent of your losses. We can also provide guidance on how and when to engage a public adjuster to bypass inefficiencies in the insurance process. At the end of the day, we strive to provide peace of mind during your difficult time and work tirelessly to get your property back to its pre-loss condition.
The Disaster Response Difference
Professional Technicians, Technology, and Processes
In fact, we'll dispatch a team of water disaster technicians to you within three minutes. We'll also advise you on what can be done to minimize the water damage in your home or business. Our water damage restoration team will use cutting-edge technology and IICRC-approved methods to restore as much of your property as possible.
Insurance Advocacy
Disaster Response works one-on-one with you and your insurance provider to expedite the claims process and get your home back to normal as soon as possible.
Satisfaction Guaranteed
We're proud of our work and stand behind every project we complete. Our goal is to exceed expectations and provide peace of mind throughout every step of your water damage restoration process. If you're not satisfied for any reason, we'll listen to your concerns and work tirelessly to rectify any issues that need addressing.
Jeremy Dunaway
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From water and fire damage to mold remediation, ( No Fuss Solutions ) doesn't just follow industry norms-they set new ones. Our rigorous vetting process ensures that ( No Fuss Solutions ) exceeds expectations, delivering cutting-edge solutions for your emergency needs.
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22803 Tuwa Rd, Tomball, TX 77375
Call UsYour Guide to Water Damage Restoration in Sugar Land, TX
Water damage restoration is a key step in remediating damage to your home, both structurally and aesthetically. Damage from water doesn't just affect the walls, floors, and ceilings in your home. It can also cause deeper issues that, when untreated, can weaken your foundation significantly and lead to long-term instability.
As if that weren't enough, water damage can present health hazards to your friends, family, and pets. Mold and bacteria can grow in damp areas after water incidents, causing allergies, respiratory problems, and even visits to The Village at Sugar Land in Sugar Land for examination. Ignoring water damage can also result in irreversible harm to your belongings, including furniture, electronics, and sentimental items, leading to financial loss and emotional distress. Professional water clean-up services can repair the damage to your property, help protect valuable assets, and re-establish your home or business as a safe, healthy environment for occupants.
What Makes Our Water Damage Company in Sugar Land, TX, Different from Others?
One of the most common questions we get at Disaster Response is, "What separates you from other water damage clean-up companies in Sugar Land?" The first and easiest answer to that question centers around our commitment to customer service. We hold our clients in high regard because, without them, there would be no Disaster Response. As such, we work tirelessly to provide them with quality work from friendly and helpful technicians, regardless of the size of their home or business.
But that's just the start. Our clients recommend friends and family to our business because we prioritize the following:
Cost
Investing in damage restoration for your home is a smart move that can help reduce long-term costs. The best part? Our services are covered by insurance companies, so there's less worry about paying out of pocket.
Technicians
Every member of our team has years of experience, specialized training, and certifications in handling water damage. We prioritize our customers' well-being and meticulously attend to every detail to prevent any potential mold-related issues in the future. From single-family homes to
Time
Water disasters happen quicker than you might think. One moment, you're enjoying family time at Oyster Creek Park in Sugar Land. The next, you're pulling in your driveway to a flooded home. When you call our office, we'll get to work assessing the cause of your water damage and how extensive the water damage is in your home or business. From there, we'll dispatch a team of IICRC water damage restoration experts to your location.
Tools
Disaster Response has made significant investments in cutting-edge water damage equipment, including inspection tools that enable thorough water removal. Our technicians have undergone extensive training to operate these machines and know when and when not to use them.
Process
For over 40 years, we have been helping with water damage issues, refining our process along the way. We can quickly find hidden damages that others might miss and document everything for your insurance company.
Reliable Water Damage Restoration Network
We aren't afraid to ask for help if it means a safer, more enjoyable environment for your family or customers. In fact, we have access to a network of industry pros who are experts in a range of water damage services. To make your life a little easier, we also work with insurance professionals who assist with the claims process.
What Does Disaster Response Fix?
As an IICRC-certified water damage contractor in Sugar Land, TX, our technicians can address several areas of your home or business that have been damaged by a water disaster.
- Floors: It's very important to take the necessary time and steps to effectively dry your floors to prevent any potential water damage and mold growth in the future.
- Walls: Depending on the amount of water that enters your business or home, the structural integrity of your property may be at stake. Our technicians will evaluate the situation, inspect your property, and replace materials damaged by water.
- Rugs: If your rugs get wet during flooding or from another water disaster, they may be salvageable. We'll work hard to save all the rugs in your property.
- Furniture: Your furniture is probably expensive and may hold a certain level of sentimental value. Instead of throwing it away or donating it to Houston Museum of Natural Science at Sugar Land in Sugar Land, we can repair and restore it.
Disaster Response specializes in every kind of damage caused by rain, wind, or snowstorms. We handle water damage, mold, mildew, and more, and can be at your home or office within an hour of your call to assess the situation and put a water damage restoration plan into action.
What Tools Does Disaster Response Use for Water Damage Clean-Up?
We only use the best equipment! With our extensive experience in the Sugar Land restoration industry, we've acquired state-of-the-art tools designed to tackle a wide range of challenges. This experience has also allowed our technicians to identify which type of equipment is best for a particular situation. Some of the most common water damage restoration tools we use include:
Infrared Cameras
Our infrared cameras give us the ability to see moisture in walls and ceilings that is not visible to the naked eye, almost like having "X-ray" vision. This capability allows us to detect and address trapped and hidden humidity, significantly reducing the risk of mold growth.
Moisture Meters
We use moisture meters to measure moisture levels in cellulose material. Before and after the drying process, we will conduct moisture readings in all areas of your property. If we detect moisture in an unaffected area of your building, we'll get to work quickly to dry it.
Air Movers
This equipment is designed to work in conjunction with our dehumidifiers. While our dehumidifiers extract moisture from the air and convert it to a liquid, our Air Mover helps to circulate this moisture in the air so that the dehumidifier can effectively remove it.
Ozone Generators
These advanced tools enable us to cleanse affected surfaces and the air in a more effective manner. Ozone Generators work by causing oxygen molecules to implode, making them a valuable deodorization tool.
Xtreme Xtractor
This tool is great for tackling tough moisture after water damage. It allows us to apply direct pressure to a surface, like a carpet, that has soaked up water. The pressure helps draw out the water, making it easier to remove.
Top 3 Types of Water Damage You Should Know About
Water damage can strike without warning and can wreak havoc on your property, leaving you feeling hopeless and overwhelmed. Whether it's from a burst pipe, a severe storm, or an overflowing appliance, your property needs immediate water damage clean-up in Sugar Land, TX, to prevent further harm. Here are the top three types of water damage you should know about:
Clean Water Damage
This type of water damage happens from a "clean" source, such as rainwater or a broken pipe in your home. It's easier to clean up than others on this list but can still cause extensive property damage when ignored.
Gray Water Damage
Gray water damage stems from appliances such as toilets without feces, washing machines, and dishwashers. Gray water sometimes contains bacteria and contaminants that can make you or your family sick.
Black Water Damage
The name alone indicates the severity of this type of water damage. It's caused by backed-up sewer lines, river flooding, and standing water that supports bacteria growth. Black water presents serious health hazards and needs to be handled by professional water damage contractors.
If you suspect your home or business has been damaged by one or more of the types of water above, take the following steps:
- Be Safe: Turn off all electricity running through your property. Don't go near or touch any water you believe to be contaminated.
- Stop the Source of Water: If you're able, put a stop to the water at its source. That way, you can prevent more damage.
- Call Disaster Response: Contact our water damage company ASAP for water restoration services. Our team is available 24/7 to respond to emergencies.
Our Process for Water Damage Restoration in Sugar Land, TX
Having a water damage restoration company by your side who knows how to remediate moisture is a key factor in getting your life back on track. At Disaster Response, we have refined our process over 40+ years of water damage clean-up experience. That way, we can provide customers with reliable, comprehensive service when they need it the most.
We utilize powerful pumps and vacuums to eliminate standing water from your property. Swift water removal is essential in minimizing damage and lowering the likelihood of mold growth. Our team is dedicated to ensuring efficient water extraction to prevent any additional complications.
After extracting water from your property, we dry and dehumidify the impacted areas. We use industrial-grade dehumidifiers and air movers to do so to eliminate moisture from walls, floors, and furniture. Proper drying helps prevent warping, swelling, and the growth of mold.
Whenever we deal with water damage, we have to address the potential contaminants and bacteria that can enter your home. We make sure to thoroughly clean and sanitize all affected areas to create a safe living environment. This involves cleaning carpets, upholstery, and personal belongings. Our technicians also use antimicrobial treatments to prevent mold and bacterial growth.
The final step in the process is the restoration of your home to its pre-damage condition. This comprehensive restoration process may encompass a range of tasks, from minor repairs such as replacing drywall and installing new carpeting to major reconstruction efforts. Rest assured that Disaster Response is fully equipped to manage all aspects of water damage restoration, from start to finish.
- Maintenance: Have your business or home's roof, appliances, and plumbing inspected by professionals to spot early signs of wear and tear.
- Water Alarms: If there is a flood or leak in your home, a water alarm can alert you so that you can take action immediately.
- Drainage: Your home needs proper drainage systems in place at all times. To prevent water buildup, be sure to unclog your downspouts and gutters.
- Cracks and Gaps: Be sure to seal up any cracks and gaps in your property's foundation to limit water from getting inside.
The Water Damage Company in Sugar Land, TX, You Can Trust
When you want a great steak, you don't go to a fast-food joint and expect a filet. You go to a Fernando's in Sugar Land. When you need quality disaster response services from licensed professionals, you don't go to a fly-by-night shop. You contact Disaster Response.
As a local water damage clean-up business, we believe that providing clients with effective service that they can rely on in times of stress is of utmost importance. While some of our competitors prioritize profits over people, you can rest easy knowing we care about you - and that's something you can always count on when you choose our water damage company.
Whether a pipe has burst in your commercial space and your showroom is flooding, or your home has standing water from a Sugar Land rainstorm, we're here for you 24/7. Contact our office to learn more about the Disaster Response difference or to schedule an inspection for your property today.
Contact Your Emergency Disaster Response Now!
Latest News in Sugar Land, TX
Sugar Land Explores Self-Driving Cable and Rail System
Tribune News Servicehttps://insider.govtech.com/texas/news/sugar-land-explores-self-driving-cable-and-rail-system
Sugar Land commuters could soon be enjoying a bird's eye view as they travel across the city in gondola lift-like vehicles suspended from elevated cables.City officials have been in discussions to build a self-driving elevated cable and rail system that could be complete in two to three years, according to the city's website.The city and Swyft Cities, a provider of urban mobility systems, entered an agreement to study bringing a transport...
Sugar Land commuters could soon be enjoying a bird's eye view as they travel across the city in gondola lift-like vehicles suspended from elevated cables.
City officials have been in discussions to build a self-driving elevated cable and rail system that could be complete in two to three years, according to the city's website.
The city and Swyft Cities, a provider of urban mobility systems, entered an agreement to study bringing a transportation system, called Whoosh, to Sugar Land as a part of a Google project in the greater Houston region, according to a news release. The new transportation system could provide stops to Sugar Land Town Square, Smart Financial Centre and other destinations.
Officials plan to conduct an engineering schematic study to examine how the new transportation system could operate in the city, including potential routes and station locations, according to the release.
"Our residents have told us that mobility is among their top priorities, and we are committed to being responsive to their needs by providing opportunities for projects they tell us are important," City Manager Michael W. Goodrum said in a statement.
The transportation system will use small electric vehicles, resembling conventional gondolas, with autonomous technologies to move along elevated fixed cables and rails, according to the release. The trips would be quick, with no stops at intermediate stations.
Sugar Land could be the first city in the nation to use Whoosh and serve as an example of how to innovate urban transportation systems, according to officials. The city and Swyft Cities will use public-private partnerships to minimize financial burdens and risks for the city, officials said in the release. Since the city's partnering with the private sector, the project is not taxpayer-supported.
"We will be relentless in looking for opportunities like this one to partner with state and federal funding sources to reduce the financial impact to our residents while also delivering mobility projects that support quality of life, economic development and tourism," Goodrum said.
Swyft Cities CEO Jeral Poskey said in a statement that they're excited to partner with the city to bring a new level of fast and convenient mobility to help support the region since it's quickly growing.
"The city of Sugar Land is emerging as a global leader in implementing advanced transportation infrastructures introducing exciting new ways to meet their growing mobility needs not only for today, but for the future as well," he said.
City officials will continue working with Swyft Cities to plan the potential route configurations, technical details, costs and other aspects of the project. The city met with Texas Department of Transportation officials about the project. Parts of the design that cross State Highway 6 and U.S. Highway 59/Interstate-69 must be reviewed and approved.
The study may be completed later this year, according to the release. The city estimates the project will include about 3-6 months of planning and design, 6-8 months of permitting and procurement and 6-12 months of construction and testing.
Sugar Land has introduced multiple mobility initiatives this year. Recently, the city launched the microtransit program, which uses a fleet of cars to provide public transportation in an 18-square-mile zone that includes the Sugar Land Business Park, hospitals, grocery stores, Constellation Field, Smart Financial Centre, University of Houston at Sugar Land and Sugar Land Town Center.
Fort Bend Transit has also expanded bus services, including the addition of a trip from Needville this year. The transit system started a route to downtown Houston in March.
(c)2024 the Houston Chronicle. Distributed by Tribune Content Agency, LLC.
How to check voting wait times in Fort Bend County
FOX 26 Digitalhttps://www.fox26houston.com/election/voting-wait-times-fort-bend-county
FORT BEND COUNTY, Texas - Today is Election Day. The polls in Texas are open today from 7 a.m. until 7 p.m.Sometimes the most convenient voting location may not be the fastest. Remember, voters registered in Fort Bend County can vote at any voting location in Fort Bend County.To find the nearest vote center for you and to see what the expected wait time is, ...
FORT BEND COUNTY, Texas - Today is Election Day. The polls in Texas are open today from 7 a.m. until 7 p.m.
Sometimes the most convenient voting location may not be the fastest. Remember, voters registered in Fort Bend County can vote at any voting location in Fort Bend County.
To find the nearest vote center for you and to see what the expected wait time is, click here.
Anyone in line at the time the polls close will be allowed to cast their ballot.
The FOX 26 Elections page also has breakdowns of some of the hot ticket items Texans are voting on during this election.
Fort Bend County Voting Locations
To jump to your city, click it here: Beasley | Fresno | Fulshear | Houston | Katy | Missouri City | Needville | Orchard | Richmond | Rosenberg | Rosharon | Stafford | Sugar Land | Thompson
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Missouri City
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Do I need an ID to vote in Texas?
In order to vote in person during early voting or on election day, Texas voters will be asked to present an acceptable form of photo ID. Here is a list of the acceptable forms of photo ID:
Here is a list of the supporting forms of ID that can be presented if the voter does not possess an acceptable form of photo identification and cannot reasonably obtain one:
For more information on acceptable forms of ID and what you can do if you do not have one, click here.
Sugar Land to study possibility of new aerial transportation system
Timothy Malcolmhttps://www.chron.com/news/houston-texas/transportation/article/sugar-land-aerial-gondolas-cable-19865297.php
Bullet trains speeding between metropolises and self-driving cars delivering people to the airport may be slated for the future in Texas, but what about the ...
Bullet trains speeding between metropolises and self-driving cars delivering people to the airport may be slated for the future in Texas, but what about the futuristic vehicle in the sky? One city near Houston is hoping to be among the first locations to adopt this burgeoning technology.
The city of Sugar Land announced earlier this month that it had entered into an agreement with Swyft Cities to study the possibility of "bringing an autonomous elevated cable and rail mobility system" to its skies.
"We couldn’t be more excited to partner on a project that’s unlike anything else in the nation," said Sugar Land City Manager Michael W. Goodrum in the announcement. "Our residents have told us that mobility is among their top priorities, and we are committed to being responsive to their needs by providing opportunities for projects they tell us are important. We will be relentless in looking for opportunities like this one to partner with state and federal funding sources to reduce the financial impact to our residents while also delivering mobility projects that support quality of life, economic development and tourism."
A post from Sugar Land's official account on X noted that the aerial vehicles could stop at locations such as Sugar Land Town Square and Smart Financial Centre.
Swyft Cities was formed by former Google employees who sought to commercialize a technology developed by Holmes Solutions called Whoosh. The Whoosh system, according to Swyft Cities, "creates personalized, point-to-point transportation for passengers or goods traveling in smart electric vehicles on a light and flexible elevated cable and rail network." The vehicles, which would be on demand and nonstop, can change elevation or even turn to change their route by navigating an elevated guideway.
This isn't the first time that Swift Cities has shown interest in Texas. In March 2023, Swyft Cities began to engage the Regional Transportation Council for North Texas, seeking to identify locations that may be a good fit for the Whoosh system. In June, Arlington, Dallas, DeSoto, Frisco and Plano were named as potential partners. A Whoosh pilot project is now underway in Queenstown, New Zealand.
In Sugar Land, the city and Swyft Cities will conduct a study to determine the potential for introducing Whoosh. According to the city, the study will investigate potential routes and station locations, and it will hope to identify "public-private partnerships to minimize financial burdens and risk for the city."
"We're excited to partner with the city of Sugar Land to bring a new level of fast, convenient mobility to help support the fast-growing region," said Swyft Cities CEO Jeral Poskey in the announcement. "The city of Sugar Land is emerging as a global leader in implementing advanced transportation infrastructures introducing exciting new ways to meet their growing mobility needs not only for today, but for the future as well."
More Transportation
Project | Houston’s $13 billion highway expansion breaks groundExpansion | United Airlines unveils new international flights for HoustonCritics | Houston highway project protestors insulted by mayor's commentPM | Houston bar-goers rail against METRO’s limited weekend hours
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Oct 26, 2024
Weekend Editor
Timothy Malcolm is the Weekend Editor at Chron, where he writes and edits stories from across a broad spectrum, including breaking Houston and Texas news, food, travel, culture, transportation, energy, sports and features. His 20-year writing career includes a stint at Houstonia as dining editor and food critic, overseeing digital development for GateHouse Media newsrooms, launching magazines in the Hudson Valley of New York and serving as grantwriter for nationwide food-and-beverage nonprofit Southern Smoke Foundation. Timothy is also an accomplished travel author with two books published by Hachette Book Group—Baseball Road Trips and Drive & Hike Appalachian Trail. He is happy to talk baseball, early 1980s R&B and pro wrestling when he’s not cooking for his wife and daughters.
Sugar Land considering new aerial form of transportation to alleviate traffic amongst city
Nick Natariohttps://abc13.com/post/sugar-land-city-officials-looking-possible-new-aerial-transportation-get-around-alleviate-traffic/15470300/
New aerial tram system could come to Sugar Land, city official saysInstead of a car, a gondola could soon be the new way to get around Sugar Land, city officials told ABC13.SUGAR LAND, Texas (KTRK) -- The City of Sugar Land made a post, and it was not an April Fool's joke as the city toyed with the idea of alleviating traffic by putting people in the air.Instead of a car, a gondola could soon be the new way to get around Sugar Land. "Oh my God, is Sugar Land really getting this? That would be so crazy to see that coming in...
New aerial tram system could come to Sugar Land, city official saysInstead of a car, a gondola could soon be the new way to get around Sugar Land, city officials told ABC13.
SUGAR LAND, Texas (KTRK) -- The City of Sugar Land made a post, and it was not an April Fool's joke as the city toyed with the idea of alleviating traffic by putting people in the air.
Instead of a car, a gondola could soon be the new way to get around Sugar Land. "Oh my God, is Sugar Land really getting this? That would be so crazy to see that coming into the city," Sugar Land visitor Stephan Perez said.
As of now, it is only an idea. The city is exploring the possibility of bringing the suspended system. There would be no drivers; only passengers would be transported in the air.
RELATED: Houston area's pilotless air taxis set to take off sooner than you think"It's okay," Grace Okeneu said. "We don't mind. People go to the moon and come down."
So far, the city has used state and federal dollars to study the idea. "We've got all of the necessary right-of-way," Sugar Land spokesperson Doug Adolph explained. "The infrastructure for the Whoosh system. The cars require a very small footprint."
The aerial transportation could bring riders to several locations including the town square, Smart Financial Center and Constellation Field.
"The next step would be to conduct engineering studies," Adolph said. "We would hope those would be done by the end of the year. We're still looking at years down the road for implementation."
City officials said they don't want to use city tax dollars to build the system. Instead, they're looking at private money, state funds, and federal funds.
RELATED: Flying air taxis move closer to US takeoff with issuing of FAA rule
Before any decision is made, they plan to get neighbors' input. "We want to hear the good and the bad," Adolph explained. "We want to hear all different perspectives so that we can make sure that anything we implement addresses the needs of our residents and meets their expectations."
"I probably wouldn't get on it though," Perez said. "You never know, but the more it becomes common, I might get on it."
Don't expect it so soon, as the new transportation idea could be a few years away.
For updates on this story, follow Nick Natario on Facebook, X and Instagram.
Copyright © 2024 KTRK-TV. All Rights Reserved.
How this growing Texas town became a testing ground for flying taxis and Uber-style gondolas
Elissaveta M. Brandonhttps://www.fastcompany.com/91220696/sugarland-flying-taxis-gondolas-future-transportation
There once was a sugar plantation where cane fields stretched as far as the eye could see, and enslaved people—primarily African Americans—toiled away in the heat. In time, the plantation grew into a factory called Imperial Sugar, which grew into a city that was aptly named Sugar Land. Over the next few decades, Sugar Land grew beyond recognition. Master-planned neighborhoods sprouted, and as cars became popular in the 1970s, hi...
There once was a sugar plantation where cane fields stretched as far as the eye could see, and enslaved people—primarily African Americans—toiled away in the heat. In time, the plantation grew into a factory called Imperial Sugar, which grew into a city that was aptly named Sugar Land. Over the next few decades, Sugar Land grew beyond recognition. Master-planned neighborhoods sprouted, and as cars became popular in the 1970s, highways expanded to connect these neighborhoods—and also splinter them. In 1970, just over 3,000 people called Sugar Land home. In 2020, that number had skyrocketed to 110,000.
Sugar Land is located just southwest of Houston; today, it is the sixth-fastest growing city in the U.S., and it is running out of space. With only 4% of land left to build on, the city is looking for innovative transportation solutions—and looking up for answers.
Over the past year, Sugar Land has set in motion three big initiatives—one of them is a community microtransit service, the other two involve aerial solutions. Earlier this year, the city partnered with Wisk Aero, a company that has spent the past 14 years developing electric, self-flying taxis, also known as vertical take-off and landing (VTOL).
The pilot would allow residents to hop on an air taxi (from, say, downtown Sugar Land) and fly to a designated vertiport in a fraction of the time it would take them to drive. Mitchell Davies, deputy director of aviation at the Sugar Land Regional Airport, says the airport has identified potential locations for a so-called Vertiport and is working closely with Wisk Aero and the Federal Aviation Administration to conduct an airspace study. The Vertiport should become operational “by the end of the decade or sooner,” he says.
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More recently, the city announced that it is studying the possibility of bringing an “autonomous elevated cable and rail mobility system” that would glide above its streets. The system, which is operated by a provider of urban mobility systems called Swyft Cities, can best be described as an on-demand gondola—a bit like Uber, except instead of a car, it’s a cabin that slides by to pick you up and drop you off at your desired location, with no stops in between. An engineering schematic study is currently underway to examine the potential for the gondola system, including potential locations. It is expected to be completed later this year.
When highways won’t do
The story of Sugar Land is the story of so many American cities, particularly in regions where the car is still king. Melanie Beaman, transportation and mobility manager at the City of Sugar Land, says that traffic in the region is expected to increase by 40-60% by 2025, and if the I-10 debacle in Houston is any indication, building more lanes won’t free up more space, it will simply attract more cars. “You’ll end up erasing the city with this big, huge mega-freeway,” she says.
To come up with solutions, the city conducted a yearslong study that culminated in a 163-page Mobility Master Plan. After interviewing close to 2,000 residents, they outlined plans to develop a safe streets program, to allocate more room for people to walk and bike, as well accommodate those who use wheelchairs and strollers. They also laid out their goal to position Sugar Land as an innovative mobility leader. “City leadership has told us to be bold in what we do with transportation,” says Beaman. “We’re told to be trailblazers and not be afraid to take risks.”
Sugar Land could be the first American city to implement a Swyft Cities’ Whoosh cabin (though Swyft Cities is also eyeing the Dallas-Fort Worth area and the five cities of Dallas, Plano, Arlington, Frisco, and DeSoto as potential sites).
There are many reasons why they would rather take risks than play it safe. For one thing, funding is hard to come by, and public-private partnerships can bring about much-needed cash. The Federal Transit Administration also offers grants for innovative and green transportation through their “Enhancing Mobility Innovation” program. The Congestion Mitigation and Air Quality program provides grants and loans to state and local governments wanting to reduce air pollution and congestion.
But there’s something else: The standard solutions no longer work. Brendon Wheeler, who is senior transportation planner at a regional planning organization called NCTCOG, says that Dallas-Fort Worth is “so spread out” that there are no geographical constraints to stop the growth. “Traditional transit simply cannot beat or match automobile travel times around the region.”
Are the skies the answer?
Swyft Cities was born out of a desire to unify some of Google’s campuses in Silicon Valley with nearby neighborhoods and transit options, but the plan fell through during the pandemic. In 2019, the team spun off into a company, and partnered with a New Zealand-based engineering firm called Whoosh.
Since 2019, the companies have built two prototypes—one in a Google warehouse in Silicon Valley, the other in New Zealand. Whoosh will also soon start building a full-scale network with fully enclosed cabins that can accommodate five passengers in Queenstown, New Zealand.
Unlike a traditional ski lift or gondola system, which uses a continuously moving cable to propel cabins between two stations, a Whoosh cabin uses an electric motor to propel itself along a stationary network of cables and rails. The team says that a Whoosh cabin consumes less than half the energy of an electric vehicle, and less than quarter of a bus, largely because of its small, electric motors and low friction on cables.
The five-seat cabin that would appear in Sugar Land can move at a speed of up to 30 mph, which is faster than buses, cars, and even light rail, though it’s worth noting that Swyft Cities isn’t looking to replace light rail. “Being that last-mile distributor between bus and rail, that’s where we fit in the set of transportation choices that are out there,” says Jeral Poskey, CEO of Swyft Cities.
There are many contenders for where the first gondola system might go in Sugar Land. The city is crisscrossed by two high-speed freeways that are seen as major barriers to anyone walking or bike. “You could build a pedestrian bridge, but it takes up a lot of room, which we don’t have,” says Beaman. Other contenders include the Sugar Land Town Square or the Smart Financial Centre, which often runs big events, as well as the ever-growing University of Houston campus in Sugar Land, which recently acquired a new, 75,000-square-foot building.
Residents are yet to decide where they would most like a Whoosh cabin—or if they want one at all—but for Beaman, one of the biggest benefits is just how flexible the system is. “If a grocery store wants a stop, they can help pay for that stop, but once we get the basic system down, then people can branch off, and we can add stops,” she says. “It’s limitless.”
Whether or not Swyft Cities will fix Sugar Land’s transportation woes remains to be seen, but the city is hopeful that solutions like self-flying taxis and Uber-style gondolas can convince people to leave their cars in the driveway and get to their destination in a more efficient, sustainable way. “The whole reason why you get traffic is everyone is using the same mode [of transportation] at same time, in the same space,” she says. “If you can move just a small percentage of people to other modes, it frees up the traffic flow.”
ABOUT THE AUTHOR
Elissaveta is a design writer based in Brooklyn. Her writing has appeared in The Atlantic, Wired, CityLab, Conde Nast Traveler, and many others More